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A: How may I help you? B: I need to return these books. A: Give them here. B: Here they are. A: It appears these books are two weeks late. B: I forgot they were due. A: You do realize you are going to have to pay late fees, right? B: How much is the

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A: I'd like to return this radio. B: Okay. Do you have your receipt? A: I lost it. B: I am sorry, but you need a receipt for a refund. A: But I purchased it yesterday. B: Perhaps you would like to talk to customer service. A: That's a start, I guess.

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A: I'd like to return this radio. B: All right. Do you have the receipt? A: Here it is. B: May I ask why you're returning the radio? A: It does not work very well. B: Would you like to exchange it? A:No. I'd just like a refund. B: Certainly. This wil

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A: Hi. I'd like to return this radio. B: All right. Do you have the receipt? A: Here it is. B: May I ask why you're returning the radio? A: It does not work very well. B: Would you like to exchange it? A: No. I'd just like a refund. B: Certainly. Thi

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A: I want to return this radio. B: Okay. May I see your receipt? A: Certainly. I have it right here. B: What is the problem with the radio? A: It has poor reception. B: Perhaps you'd like a different one? A: No, thank you. A refund is all I want. B:

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A: I need to return this radio. B: That won't be a problem, as long as you have your receipt. A: Here you go. B: What's the problem? A: It doesn't pick up my favorite station. B: I can exchange it for you. A: Thanks, but I just want a refund. B: A re

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A: Hi. I don't want to keep this radio. B: No problem. May I have your receipt, please? A: Sorry. I could not find it. B: We can't give you a refund without a receipt. A: You know, I bought it at 3 p.m. yesterday. B: I wish I could help you, but it's

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A: Hello. Can I return this radio, please? B: Sure. Do you have your receipt? A: I misplaced it somewhere. B: Unfortunately, I cannot give you a refund without it. A: But I bought it right here just yesterday. B: I'm sorry, but there are no exception

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A: I'd like to return this radio. B: Okay. Do you have your receipt? A: I lost it. B: I am sorry, but you need a receipt for a refund. A: But I purchased it yesterday. B: Perhaps you would like to talk to customer service. A: Well, that's a start, I

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A: I don't want to keep this radio. B: No problem. Let me see your receipt, please. A: Of course. I always keep my receipts. B: Is there a problem with the radio? A: Something is rattling around inside it. B: Would you like a different model? A: No.

购物英语对话-Returning a Defective Item(1)

A: How may I help you? B: I would like to return an item. A: What are you returning? B: I want to return this cellphone. A: Is there a problem? B: It's broken. A: What exactly is wrong with it? B: The phone turns off by itself. A: That's fine, but do

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A: How can I help you today? B: I am returning something that I bought yesterday. A: What would you like to return? B: I'm returning a cellphone. A: Was there somethinig wrong with it? B: It's defective. A: What isn't working on it? B: It keeps turni

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A: How may I help you? B: I would like to return an item. A: What are you returning? B: I want to return this cellphone. A: Is there a problem? B: It's broken. A: What exactly is wrong with it? B: The phone turns off by itself. A: That's fine, but do

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A:How may I help you? B: I need to return these books. A: Give them here. B: Here they are. A: It appears these books are two weeks late. B: I forgot they were due. A: You do realize you are going to have to pay late fees, right? B: How much is the l