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23 Negotiating a Business Deal GLOSSARY negotiation the process of trying to reach an agreement with another personor organization where each side is willing to give up a little bit of something tomeet the other sides needs* They found a house theyd

2011年ESL之商务英语 15 Reselling Products for Profit

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If the shoes fit,wear it! 鞋子合脚就要穿吗？ 对容易冲动的人，你可以跟他说： Think before you speak. 三思而后言。 Try putting yourself in her shoes. 你应该站在她的立场上想一想。 How could you say such a thin

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Could you please refund my hundred-dollar train ticket to me? 请你退我100美元的车票钱好吗？ Please pay 10 dollars. 请付10美元的退票手续费。 We can't give you a refund for this ticket. 这张票我们不能退钱。

学英语 38 Refund

Refund 退钱 The air-conditioner broke down right after I bought it. 那台冷气，在我买了之后马上故障。 Mum suggested that I should get a refund on the air-conditioner right away. 我妈妈建议我，把这台冷气拿去退钱。 I w

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A: I need to return this radio. B: That won't be a problem, as long as you have your receipt. A: Here you go. B: What's the problem? A: It doesn't pick up my favorite station. B: I can exchange it for you. A: Thanks, but I just want a refund. B: A re

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A: I want to change rooms. In fact, I want a refund for tonight! B: And the problem is, sir? A: Cockroaches have taken over my room! B: My apologies, sir. We'll give you a new room and refund the value of your current room. A: Thank you. I want to co

旅馆英语对话-Cockroach Problem(8)

A: I want to change rooms immediately, plus a refund for tonight. B: I'm sorry, sir. Exactly what is the problem? A: I'm knee-deep in cockroaches! B: I'm so sorry, sir. We'll give you a new room immediately, and give you a refund also. A: Thank you.

旅馆英语对话-Cockroach Problem(9)

A: I'm quite upset! I want a new room and a refund for tonight. B: Forgive me, sir, I haven't been told what the problem is. A: I'm about to be swept away by millions of cockroaches! B: My apologies, sir. We'll transfer you to a new room at once and

购物英语对话-Returning a Radio(6)

A: I'd like to return this radio. B: Okay. Do you have your receipt? A: I lost it. B: I am sorry, but you need a receipt for a refund. A: But I purchased it yesterday. B: Perhaps you would like to talk to customer service. A: Well, that's a start, I

购物英语对话-Not Delivered on Time(1)

A: I have a problem. B: What's the problem? A: My mattress was supposed to be delivered today. B: Is there a problem? A: The delivery people showed up four hours late. B: I apologize for their tardiness. A: I was late for work because of them. B: Aga

购物英语对话-Not Delivered on Time(3)

A: I have an issue. B: What is it? A: I had scheduled a delivery for today. B: So, what is the problem? A: The delivery was four hours late. B: I'm so sorry for them being late. A: I was late for work, because I had to wait up for them. B: I do apolo

购物英语对话-Returning a Defective Item(2)

A: How can I help you today? B: I am returning something that I bought yesterday. A: What would you like to return? B: I'm returning a cellphone. A: Was there somethinig wrong with it? B: It's defective. A: What isn't working on it? B: It keeps turni

Tokyo has first swine flu cases

Tokyo has first swine flu cases 东京第一例猪流感确诊 Health officials in Japan have confirmed the first cases of swine flu in the densely populated （人口稠密的） capital, Tokyo. Two schoolgirls tested positive for the H1N1 virus after their return

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unit 346 退毛衣 dialogue 英语情景对话 A:I'd like a refund on this sweater. A:这件毛衣我想退款。 B:May I have a look at your receipt? B:我可以看一下收据吗？ A:Oh, here you are. A:哦，给你。 B:All right. Wait a minute.

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Sir John: Dont you see what he wants? Victoria: He increases my income once Im 18 and he asks to see me at Court. What is wrong with that? Sir John: The king wants to separate you from your mother. He wants to control you , to take you from those who

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money market 货币市场；金融市场；短期资金市场 money market instrument 货币市场工具；金融市场票据 money market operation 货币市场运作 money market rate 货币市场利率

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A: I have a problem. B: What's the problem? A: My mattress was supposed to be delivered today. B: Is there a problem? A: The delivery people showed up four hours late. B: I apologize for their tardiness. A: I was late for work because of them. B:Agai

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