纯正地道美语 第1期(讲解篇):Difficult Customer

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

BEP 23 Telephoning: Handling a Difficult Customer

In a recent Business English Podcast (BEP 22), we looked at how to deal with technical problems when speaking on the telephone in English. Today, were going to talk how to deal with problems with the caller, which are of course much harder to handle!

365个英语简短小故事- 10.Provider Overbills Customer

Simon got a monthly bill that he didnt like. His Internet service provider, Wink, automatically withdrew $15 from his checking account each month. This was called direct payment. It made things simpler for him because it meant one less check to write

英语博客-北美风情 245 Customer service

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

VOA标准英语2009-First Lady's Fashion Gets Attention

A blog devoted to Michelle Obama's fashion sense has inspired a book. The woman behind both says there hasn't been a first lady in more than 40 years who has attracted this much attention for what she wears. Susan Logue | Washington 27 November 2009

Sanctions Relief for N. Korea Dependent on Denuclearization

Following the historic summit between President Donald Trump and North Korean Chairman Kim Jong-un, Secretary of State Mike Pompeo met with the foreign ministers of South Korea, Japan, and later China to brief them on the way forward with North Korea

VOA标准英语2013--London Terror Probe Traces Path to Radicalization, via Somalia

London Terror Probe Traces Path to Radicalization, via Somalia In the days since the killing, it's emerged that one of the suspects, Michael Adebolajo, was arrested in Kenya in 2010, accused of seeking training with terror group al-Shabab in neighbor

美国国家公共电台 NPR Kim, Moon Pledge Denuclearization Of Peninsula And End To Korean War

AILSA CHANG, HOST: The leaders of the rival Koreas have agreed to work towards formally ending the Korean War and to seek a nuclear-free peninsula. That agreement came out of a day-long and historic summit between North Korea's Kim Jong Un and South

S. Korea Says Korean Leaders to Meet on Denuclearization

A South Korean official says North Koreas leader commented that he is committed to denuclearization of the Korean Peninsula. National security advisor Chung Eui-yong also said that the leaders of North and South Korea are to meet in the capital of No

2007年VOA标准英语-Mali Pledges Assistance to Taureg Minority

By Selah Hennessy Dakar 24 September 2007 As part of a peace deal with militant ethnic Tuaregs in northern Mali, the country's government has pledged $2 million towards development. Analysts say long-awaited diplomacy and development aid is crucial i

VOA标准英语2010年-Anti-Terrorism Summer Camp Held In Bri

I was very delighted to hear the topics and the briefing that Dr Muhammed ul-Qadri gave, especially on the aspect of de-radicalization of the youth What is being called the Western world's first anti-terror camp for young Muslims is being held in Bri

美国国家公共电台 NPR As Egypt's Jails Fill, Growing Fears Of A Rise In Radicalization

As Egypt's Jails Fill, Growing Fears Of A Rise In Radicalization DAVID GREENE, HOST: Egypt has a history of breeding militancy in its jails. Some of the figures who inspired the birth of al-Qaida became extremists during their abuse in prison there.

美国国家公共电台 NPR Inside French Prisons, A Struggle To Combat Radicalization

LULU GARCIA-NAVARRO, HOST: We now get a rare look inside a French prison. Officials in France say prisons have become incubators of extremism. Many of the homegrown terrorists who've launched attacks in places like Paris and Brussels recently were ra

PBS高端访谈:美国教育共同核心标准的第一轮测试

GWEN IFILL: Congress is on the verge of finally approving a rewrite of the education law known as No Child Left Behind. The Senate is expected to pass it easily tomorrow. The House did so last week, and the president is expected to sign it. It will g

Photo of my wife　我老婆的照片

Photo of my wife 我老婆的照片 A businessman enters a tavern, sits down at the bar, and orders a double martini on the rocks. After he finishes the drink, he peeks inside his shirt pocket, and then orders the bartender to prepare another double

2016年CRI China Reiterates Denuclearization on Korean Peninsula

During his telephone conversation with US Secretary of State John Kerry, Wang Yi underscored China's firm stand on promoting the elimination of nuclear weapons on the Korean Peninsula, and the safeguarding of regional peace and stability. Both sides

英语博客：Designing a special photo for the app.

I love to use my laptop, to play around with different programs, to surf the web, and to edit photos. Today I have been doing that for hours. Now that my app has come out in iTunes, I have been trying to design a really good photo for it. The existin

每日一词【713】photo op

今天我们要学的词是photo op. Photo op是photo opportunity的简称，意思是为做宣传而专门安排的媒体拍照机会。The meeting between the two Presidents was followed by a photo op, 两位总统会面后接受媒体拍照。 一架

英语作文-小学 a photo of my family

a photo of my family This is a photo of my family.It was taken in the Ocean Park by a tourist last year.Look!People who is in the picture is smiling! The woman who is standing in the front is my mother .She is young.She is a teacher of Liannan Primar

学个词Learn a Word 第713期 photo op.

今天我们要学的词是photo op. Photo op是photo opportunity的简称，意思是为做宣传而专门安排的媒体拍照机会。The meeting between the two Presidents was followed by a photo op, 两位总统会面后接受媒体拍照。 一架