BEP54 Customer Service: Handling Complaints (Part 2: Resolvi

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

VOA慢速英语-Development Report - Using Personal Computers to Sol

The World Community Grid is joining together individual personal computers to create massive processing power. The technology is helping reduce research time from years to months. Transcript of radio broadcast: 29 June 2008 This is the VOA Special E

US, Britain Submit Revised Iraq Draft Resolution

Peter Heinlein The United States and Britain have offered the U.N. Security Council a fresh draft resolution that would grant sovereignty to Iraq's interim government at the end of this month. The res

【突破英文词汇】sol, soli -- single 单一

1. soliloquy /səˈlɪləkwi:/ -- speech made to oneself when alone What an actor says in a soliloquy is heard by no one except the audience. 演员的独白只有观众听得到。 2. solitude /ˈsɔlitju:d/ -- condition of being alone; loneliness;

字源大挪移 Prefix - 表示数字的字首 40 sol-

Sorry,there is not text temporarily, Please help tingroom to look for it! 如果您能找到更好的听力原文，请发贴到 听力原文收集区 ，您将会获得10到30积分的奖励! Thank you！

英语大赢家 上册 066.Topic 2学校设施 School Facilities

经典背诵 Recitation TopDaniel: Adam showed me around his school. His school is divided into two parts: the junior high school and the senior high school. The white building is their library. And it holds more than 1,000,000 books. And they also h

英语大赢家 下册 194.Scene 9.Topic 2残疾人专用设备Handicap Facilities

Listen Read Learn Daniel: Mom, the road is so strange! It is different from the common roads. Mom: Oh, it was done for the blinds. They can feel and find their way to any place they want. Daniel: Is that really so? Oh, great. It's unnecessary for the

US, Britain Present Draft Iraq Resolution to UN

Peter Heinlein The United States and Britain have presented the U.N. Security Council a draft resolution on Iraq, outlining the transfer of full sovereignty to an interim Iraqi government. The handove

Bandi Mbubi:倡导手机公平贸易

你的手机、电脑和游戏机有着血腥的过去它们和钽矿开采息息相关，而这项产业正在为刚果民主共和国境内的战争提供资金。活动家兼难民Bandi Mbubi从自身经历出发，发出了采取行动的动人呼吁

英语杂谈：49 Ties,ties,ties

For fans of fashionable neckwear for men, what's old is new again. Now Mo Rocca who follows these matters has his own ideas about that. Way back in the 1990s, freedom was ringing everywhere. Women were making huge inroads in the workplace. As for men

VOA双语新闻 Some Oil, Gas Facilities

Several oil and gas facilities in the Gulf of Mexico have resumed operations following Hurricane Katrina. However, an industry analyst says the full extent of damage to generating facilities is still unknown. 美国墨西哥湾地区的几个炼油厂在

英文原版对话1000个:739 Good Qualities

Todd: So, Matt, we're talking about adjectives this week and, or qualities about people, so let's talk about what makes people good at what they do. First of all, what do you think makes a good student? We're both teachers so in your mind what's a go

Murray ousts Ljubicic to reach Wimbledon last 16

WIMBLEDON, England, June 24 (Xinhua) -- Fourth seed Andy Murray advanced into the last 16 at Wimbledon on Friday at the cost of Croatian Ivan Ljubicic in 6-4, 4-6, 6-1, 7-6 (7/4). The British top player will face French 17th seed Richard Gasquet on M

2006年VOA标准英语-Jubilation Turns to Anguish as Only 1 Mine

By Victor Beattie Washington 04 January 2006 Family members react to the news of only one survivor of the 13 trapped miners, Wednesday, Jan. 4, 2006 Nearly two days after an explosion trapped 13 men i

CCTV9英语新闻：Premier Li visits Fisher and Paykel research center

Chinese Premier Li Keqiang continues his visit to New Zealand. Today he visited the Fisher and Paykel Research Centre, and attended a cultural activity in Auckland. Fisher and Paykel is a well-known household appliance company in New Zealand. In 2012

German club Cologne sack coach Solbakken

BERLIN, April 12 (Xinhua) -- Struggling Bundesliga side Cologne sacked Norwegian coach Stale Solbakken owing to the hammering 4-0 loss at Mainz this week, the club announced on Thursday. The club introduced former coach Frank Schaefer for the final f

CCTV9英语新闻：Li Keqiang addresses business body in Santiago

Chinese Premier Li Keqiang has addressed a meeting of business officials in Santiago, the last stop of his first official tour to Latin America. The premier's speech at the Economic Commission for Latin America and the Caribbean, or ECLAC, was aimed

2018年CRI Premier Li's visit expected to boost China-Japan ties

Chinese Premier Li Keqiang has arrived in Japan, paying an official visit at the invitation of Japanese Prime Minister Shinzo Abe. Li Keqiang is also scheduled to attend a trilateral summit between leaders of China, Japan, and South Korea. A former J

VOA标准英语2009年-Iranian Opposition Leader Mehdi Karroubi F

By Edward Yeranian Cairo 13 October 2009 Reformist Iranian presidential candidate, Mahdi Karroubi, talks with media during his press conference in Tehran, Iran, 09 Jun 2009 Tehran's prosecutor says an investigation is under way into charges by Irani

CCTV9英语新闻：Premier Li: Ties with Russia remain unchanged

When expounding on China-Russia relations, Premier Li Keqiang says they will not be affected by changes in the international situation or pressure from a third party. China and Russia are each other's biggest neighbor, and there is a comprehensive st