单词:Bol'shaya Pustomerzha
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Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and
In a recent Business English Podcast (BEP 22), we looked at how to deal with technical problems when speaking on the telephone in English. Today, were going to talk how to deal with problems with the caller, which are of course much harder to handle!
Simon got a monthly bill that he didnt like. His Internet service provider, Wink, automatically withdrew $15 from his checking account each month. This was called direct payment. It made things simpler for him because it meant one less check to write
Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers
A blog devoted to Michelle Obama's fashion sense has inspired a book. The woman behind both says there hasn't been a first lady in more than 40 years who has attracted this much attention for what she wears. Susan Logue | Washington 27 November 2009
By Anjana Pasricha New Delhi 29 September 2007 Several Hollywood studios are collaborating with Indian film producers to make Bollywood-style films in India. Bollywood is the term popularly used for the Hindi-language film industry based in Mumbai. A
by Michael W. Flynn First, a disclaimer: Although I am an attorney, the legal information in this podcast is not intended to be a substitute for seeking personalized legal advice from an attorney licensed to practice in your jurisdiction. Further, I
King Bhumibol Adulyadej of Thailand is the worlds longest-serving head of state. He is also the longest-serving monarch in Thai history. He was born in the United States in 1927 and was educated in Switzerland. He is an excellent musician, artist, an
By Anjana Pasricha New Delhi 22 January 2006 Indian filmmaker Mahesh Bhatt, left, sounds a clapper for his upcoming Hindi movie
This is the VOA Special English Development Report. Manute Bol played ten years in the National Basketball Association. But he will be remembered as much for his shot-blocking in the NBA as for his charity work in Sudan. He died June nineteenth from
By Meredith Buel Washington 27 July 2006 Fierce fighting between Israeli troops and Hezbollah militants has entered its third week, in a conflict that has killed more than 400 Lebanese and at least 50 Israelis. Middle East analysts and Israeli milit
By Jim Teeple Jerusalem 18 September 2006 Israeli authorities on Monday charged three Hezbollah militants captured in Lebanon with murder and other terrorism-related crimes. ----- Suspected Hezbollah guerrillas from left to right, Maher Kurani, 30,
By Amy Katz Washington, DC 27 April 2006 watch Opus Dei report The best selling novel The DaVinci Code has been made into a major Hollywood movie, which arrives in American theaters on May 19th. The C
By Douglas Bakshian Manila 26 June 2006 President Gloria Macapagal Arroyo, center, signs into law the bill abolishing death penalty as Senator Juan Flavier, left, and House Speaker Jose De Venecia applause during a ceremony Malacanang palace in Mani
GWEN IFILL: Congress is on the verge of finally approving a rewrite of the education law known as No Child Left Behind. The Senate is expected to pass it easily tomorrow. The House did so last week, and the president is expected to sign it. It will g
Survivors found from missing ferry 发现印尼失踪渡船幸存者 Relatives of the ferry passengers at Manado harbour 遇难渡船乘客的亲属们守候在万鸦老港湾 Ten survivors from an Indonesian ferry which sank with heavy loss of life
Simon Bolivar, born in 1783 in Caracas, Venezuela, to sixth-generation Spanish Americans. Nicknamed 'The Liberator' , he lead troops to victory in 100 battles. A group of doctors in the United States is questioning how one of South America's most cel
By Peter Heinlein United Nations 12 September 2006 Sheika Haya Rashed Al-Khalifa (file photo) The U.N. General Assembly has opened its 61st session and for the first time a Muslim woman is in the president's chair. From U.N. headquarters, VOA's Pete
RIO DE JANEIRO, March 13 (Xinhua) -- Brazil and Bolivia will play a friendly to honour a 14-year-old fan killed by a flare in a Copa Libertadores match last month. The Brazilian Football Confederation (CBF) said Wednesday proceeds from the April 6 ma
It's a Man's Man's Man's World是一首James Brown在1966年创作的歌曲,发布于当年的同名专辑中,并作为单曲打榜,获Billboard排行榜最佳RB单曲第1以及Billboard排行榜最热100金曲第8。 This is a man's world, thi