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A: I want to change rooms. In fact, I want a refund for tonight! B: And the problem is, sir? A: Cockroaches have taken over my room! B: My apologies, sir. We'll give you a new room and refund the value of your current room. A: Thank you. I want to co

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A: I want to change rooms immediately, plus a refund for tonight. B: I'm sorry, sir. Exactly what is the problem? A: I'm knee-deep in cockroaches! B: I'm so sorry, sir. We'll give you a new room immediately, and give you a refund also. A: Thank you.

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