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BEP53 Customer Service: Handling Complaints (Part 1: Empathi

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(113) / 评论(0) 分类 商务电话英语

张靓颖英文歌曲欣赏:Remember me

2005年7月22日(周五)晚20：30，“2005蒙牛酸酸乳超级女声”年度总决选第二场7进5入围赛火热开唱，李娜、何洁、张靓颖、叶一茜、黄雅莉、易慧、林爽等七

发表于:2018-12-08 / 阅读(81) / 评论(0) 分类 张靓颖英文歌曲欣赏

PEOPLE IN AMERICA - Remembering Six Important People

PEOPLE IN AMERICA – December 29, 2002: Remembering Six Important People By Jill Moss (THEME) VOICE ONE: I’m Mary Tillotson. VOICE TWO: And I’m Steve Ember with the VOA Special English Program, P

发表于:2018-12-15 / 阅读(104) / 评论(0) 分类 People in America

VOA慢速英语2010年-EXPLORATIONS - Lower East Side Tenemen

BOB DOUGHTY: Im Bob Doughty. FAITH LAPIDUS: And Im Faith Lapidus with EXPLORATIONS in VOA Special English. Today, we tell about a museum in New York City. It celebrates the people from different nations who came to the United States to live many year

发表于:2018-12-15 / 阅读(57) / 评论(0) 分类 2010年VOA慢速英语(八)月

VOA慢速英语2011--Remembering the Gulf Oil Spill, One Year

IN THE NEWS - Remembering the Gulf Oil Spill, One Year Later This is IN THE NEWS in VOA Special English. 这里是美国之音慢速英语新闻报道。 Last year on April twentieth the Deepwater Horizon oil drilling rig exploded in flames in the Gu

发表于:2018-12-16 / 阅读(45) / 评论(0) 分类 2011年VOA慢速英语(四)月

VOA慢速英语2011--Remembering Hollywood Legend Elizabeth T

DOUG JOHNSON: Welcome to AMERICAN MOSAIC in VOA Special English. (MUSIC) I'm Doug Johnson. This week, we answer a question about sports terms and play music by blues great Pinetop Perkins, who died Monday. And we remember another star who died this w

发表于:2018-12-16 / 阅读(52) / 评论(0) 分类 2011年VOA慢速英语(三)月

词汇大师--Some Online Words to Help Remember a Year

AA: I'm Avi Arditti with Rosanne Skirble, and this week on WORDMASTER: some words to help us remember 2009. RS: The American Dialect Society, a small scholarly group, just chose its Word of the Year as well as a Word of the Decade. Wordsmith Ben Zimm

发表于:2018-12-30 / 阅读(64) / 评论(0) 分类 词汇大师(Wordmaster)

英语语法：168 Concrete Versus Cement

Grammar Girl here. Todays topic is cement versus concrete. Guest writer Sal Glynn writes: Accuracy is important. You might think concrete and cement are interchangeable, but you'll quickly find that you're mistaken when some guy at Home Depot rolls h

发表于:2019-01-02 / 阅读(159) / 评论(0) 分类 英语语法 Grammar Girl

TED公开课:会心一笑 罗里布莱穆勒(Rory Bremner):一个人的首脑会议

苏格兰最风趣的人罗里布莱穆勒(Rory Bremner)在TEDGloble的讲台上召开了一场历史性的峰会，当他用他滑稽的表现和精彩的评论讽刺了戈登布朗，巴拉克奥巴马，乔治布什和其他一些世界领袖。看你

发表于:2019-01-05 / 阅读(221) / 评论(0) 分类 TED公开课:会心一笑

经典英文歌曲:Emeli Sande - My Kind of Love：抒情打榜单曲

Emeli Sand - My Kind of Love：抒情打榜单曲 歌词： I can't buy your love, don't even wanna try. Sometimes the truth won't make you happy, so I'm not gonna lie. But don't ever question if my heart beats only for you, it beats only for you. I

发表于:2019-01-10 / 阅读(71) / 评论(0) 分类 经典英文歌曲

VOA标准英语2012--Remembering Andy Williams

Remembering Andy Williams Williams debuted on the pop charts in April of 1956 and less than one year later scored his first Number One hit with Butterfly. Born in Wall Lake, Iowa, Williams began his career at age eight when he teamed up with his thre

发表于:2019-01-13 / 阅读(80) / 评论(0) 分类 VOA标准英语2012年(九月)

VOA标准英语2011-Disparate Group Makes Remarkable

The controversial account of a remarkable escape from a Siberian prison camp during World War II is the inspiration for a new film directed and co-written by six-time Oscar nominee Peter Weir. Here's a look at The Way Back . I have to get back. Go ov

发表于:2019-01-14 / 阅读(61) / 评论(0) 分类 VOA标准英语2011年(一月)

VOA标准英语2013--Remembering Richie Havens

Remembering Richie Havens Richie Havens performance at Woodstock in 1969 catapulted him into music history, but the lanky, soulful folk singer wasnt supposed to open the festival - he was scheduled to play fifth that day. Plans changed when the openi

发表于:2019-01-14 / 阅读(60) / 评论(0) 分类 VOA标准英语2013年(四月)

AMERICAN MOSAIC - Where Players Know When to Hold 'em: World

AMERICAN MOSAIC - Where Players Know When to Hold 'em: World Series of Poker By Shelley Gollust, Nancy Steinbach Broadcast: Friday, July 08, 2005 (MUSIC) HOST: Welcome to AMERICAN MOSAIC, in VOA Speci

发表于:2019-01-14 / 阅读(154) / 评论(0) 分类 American Mosaic

EXPLORATIONS - South Asia Continues to Recover After Decembe

EXPLORATIONS - South Asia Continues to Recover After December Tsunami By Jill Moss Broadcast: Wednesday, July 20, 2005 (MUSIC) VOICE ONE: I'm Steve Ember. VOICE TWO: Indonesian Navy sailors load aid f

发表于:2019-01-27 / 阅读(136) / 评论(0) 分类 Explorations

Stronger Asia-Europe economic cooperation takes center stage at ASEM

Vientiane, Nov. 6 (Xinhua) -- Pledges for stronger trade promotion as well as reducing protectionism to put the world's economy on a sustainable path was the main focus of the 9th Asia Europe Meeting (ASEM) that concluded here on Tuesday. Leaders of

发表于:2019-01-31 / 阅读(50) / 评论(0) 分类 英语新闻

2007年VOA标准英语-Rights Activists Condemn Somali Executions

By Alisha Ryu Nairobi 06 July 2007 International human rights activists and lawyers are condemning reports that Somalia's interim government has carried out its first formal executions since the government body was formed with international backing i

发表于:2019-01-31 / 阅读(109) / 评论(0) 分类 2007年VOA标准英语（七月）

美国乡村音乐:Help Me Remember

I know that you're leavin' As soon as the sun Comes through the window There's no talking this over The damage is done There's just too much hurt Too much to forgive Oh, but we both know We weren't always like this Help me remember The way that we u

发表于:2019-02-08 / 阅读(54) / 评论(0) 分类 美国乡村音乐

VOA慢速英语2012 EXPLORATIONS - From a Photo of War, a Statue to Remember

EXPLORATIONS - From a Photo of War, a Statue to Remember MARIO RITTER: Welcome to the VOA Special English program EXPLORATIONS. Im Mario Ritter. July fourth, Independence Day in the United States, is a time of celebration. Friends and family across t

发表于:2019-02-19 / 阅读(196) / 评论(0) 分类 2012年VOA慢速英语(七)月

英文歌曲：Emeli Sandé《Next to me》 英国最具突破艺人

you wont find him drinking at the tables rolling dice and staying out til 3 you wont ever find him being [w]unfaithful [/w]you will find him, youll find him next to me you wont find him trying to chase the devil for money, fame, for power, out of gri

发表于:2019-02-20 / 阅读(76) / 评论(0) 分类 英文最新流行歌曲
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