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BEP53 Customer Service: Handling Complaints (Part 1: Empathi

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(106) / 评论(0) 分类 商务电话英语

VOA标准英语2012--Remembering Earl Scruggs

Remembering Earl Scruggs Before Earl Scruggs, most banjo players used a two- fingered picking style. But all that changed after the 21-year-old North Carolina native joined Bill Monroes Bluegrass Boys in 1945, and brought his three- fingered rolls to

发表于:2018-12-08 / 阅读(41) / 评论(0) 分类 VOA标准英语2012年(三月)

VOA标准英语2012--Remembering Davy Jones

Remembering Davy Jones Most of his fans first heard of Davy Jones in 1966, when the Monkees television program invaded living rooms worldwide. In reality, the then 21-year-old actor and singer from Manchester in the United Kingdom was a show business

发表于:2018-12-08 / 阅读(43) / 评论(0) 分类 VOA标准英语2012年(二月)

PEOPLE IN AMERICA - Remembering Six Important People

PEOPLE IN AMERICA – December 29, 2002: Remembering Six Important People By Jill Moss (THEME) VOICE ONE: I’m Mary Tillotson. VOICE TWO: And I’m Steve Ember with the VOA Special English Program, P

发表于:2018-12-15 / 阅读(99) / 评论(0) 分类 People in America

VOA慢速英语2010年-EXPLORATIONS - Lower East Side Tenemen

BOB DOUGHTY: Im Bob Doughty. FAITH LAPIDUS: And Im Faith Lapidus with EXPLORATIONS in VOA Special English. Today, we tell about a museum in New York City. It celebrates the people from different nations who came to the United States to live many year

发表于:2018-12-15 / 阅读(51) / 评论(0) 分类 2010年VOA慢速英语(八)月

VOA慢速英语2011--Remembering the Gulf Oil Spill, One Year

IN THE NEWS - Remembering the Gulf Oil Spill, One Year Later This is IN THE NEWS in VOA Special English. 这里是美国之音慢速英语新闻报道。 Last year on April twentieth the Deepwater Horizon oil drilling rig exploded in flames in the Gu

发表于:2018-12-16 / 阅读(43) / 评论(0) 分类 2011年VOA慢速英语(四)月

VOA慢速英语2011--Remembering Hollywood Legend Elizabeth T

DOUG JOHNSON: Welcome to AMERICAN MOSAIC in VOA Special English. (MUSIC) I'm Doug Johnson. This week, we answer a question about sports terms and play music by blues great Pinetop Perkins, who died Monday. And we remember another star who died this w

发表于:2018-12-16 / 阅读(50) / 评论(0) 分类 2011年VOA慢速英语(三)月

VOA标准英语2011--'Freedom Riders' Remembered 50 Years Lat

'Freedom Riders' Remembered 50 Years Later The American South was a segregated society 50 years ago. In 1960, the U.S. Supreme Court outlawed racial segregation in restaurants and bus terminals serving interstate travel, but African-Americans who tri

发表于:2018-12-16 / 阅读(69) / 评论(0) 分类 VOA标准英语2011年(五月)

365个英语简短小故事-114. Remember Me?

Chet and Eliot had been running around all day. It had been hot. They were unshaved, and wearing shorts, T-shirts, and flip-flops. At about 6 p.m., they felt like eating something. They were on south Lake, which had several restaurants. Eliot suggest

发表于:2018-12-31 / 阅读(61) / 评论(0) 分类 365个英语简短小故事

经典英文歌曲:Emeli Sande - My Kind of Love：抒情打榜单曲

Emeli Sand - My Kind of Love：抒情打榜单曲 歌词： I can't buy your love, don't even wanna try. Sometimes the truth won't make you happy, so I'm not gonna lie. But don't ever question if my heart beats only for you, it beats only for you. I

发表于:2019-01-10 / 阅读(65) / 评论(0) 分类 经典英文歌曲

VOA慢速英语2012 AMERICAN MOSAIC - Remembering Don Cornelius and his ‘Soul Train’

AMERICAN MOSAIC - Remembering Don Cornelius and his Soul Train JUNE SIMMS: Welcome to AMERICAN MOSAIC in VOA Special English. (MUSIC) Im June Simms. Today, we remember Don Cornelius, the creator of the influential American television show, Soul Train

发表于:2019-01-12 / 阅读(66) / 评论(0) 分类 2012年VOA慢速英语(二)月

VOA标准英语2012--Remembering Andy Williams

Remembering Andy Williams Williams debuted on the pop charts in April of 1956 and less than one year later scored his first Number One hit with Butterfly. Born in Wall Lake, Iowa, Williams began his career at age eight when he teamed up with his thre

发表于:2019-01-13 / 阅读(77) / 评论(0) 分类 VOA标准英语2012年(九月)

VOA标准英语2011--Remembering Hazel Dickens

Remembering Hazel Dickens Trailblazing bluegrass and folk singer-songwriter Hazel Dickens recently died at the age of 76. Dickens was a performer whose childhood in a West Virginia coal mining town led her to become a labor activist and inspired a li

发表于:2019-01-14 / 阅读(54) / 评论(0) 分类 VOA标准英语2011年(四月)

VOA标准英语2011-Disparate Group Makes Remarkable

The controversial account of a remarkable escape from a Siberian prison camp during World War II is the inspiration for a new film directed and co-written by six-time Oscar nominee Peter Weir. Here's a look at The Way Back . I have to get back. Go ov

发表于:2019-01-14 / 阅读(55) / 评论(0) 分类 VOA标准英语2011年(一月)

VOA标准英语2013--Remembering Richie Havens

Remembering Richie Havens Richie Havens performance at Woodstock in 1969 catapulted him into music history, but the lanky, soulful folk singer wasnt supposed to open the festival - he was scheduled to play fifth that day. Plans changed when the openi

发表于:2019-01-14 / 阅读(55) / 评论(0) 分类 VOA标准英语2013年(四月)

AMERICAN MOSAIC - Where Players Know When to Hold 'em: World

AMERICAN MOSAIC - Where Players Know When to Hold 'em: World Series of Poker By Shelley Gollust, Nancy Steinbach Broadcast: Friday, July 08, 2005 (MUSIC) HOST: Welcome to AMERICAN MOSAIC, in VOA Speci

发表于:2019-01-14 / 阅读(150) / 评论(0) 分类 American Mosaic

VOA标准英语2010年-Yemeni Humanitarian Crisis Deepens

During a visit to an isolated desert settlement outside Yemen's capital Sanaa, VOA's Heather Murdock reports on the despair of some of the thousands of people who have fled their homes since the war in northern Yemen began in 2004 Heather Murdock | S

发表于:2019-02-03 / 阅读(57) / 评论(0) 分类 VOA标准英语2010年(二月)

ESL Podcast 667 – Trying to Remember

Randal: Hurry up. Rob will be here any minute. Marjorie: I cant remember the combination to this lock. Randal: I thought you knew it by heart. Marjorie: Its on the tip of my tongue, but I cant seem to remember the last two digits. Its 73 or 63 or 38.

发表于:2019-02-17 / 阅读(54) / 评论(0) 分类 地道美语播客

VOA慢速英语2012 EXPLORATIONS - From a Photo of War, a Statue to Remember

EXPLORATIONS - From a Photo of War, a Statue to Remember MARIO RITTER: Welcome to the VOA Special English program EXPLORATIONS. Im Mario Ritter. July fourth, Independence Day in the United States, is a time of celebration. Friends and family across t

发表于:2019-02-19 / 阅读(191) / 评论(0) 分类 2012年VOA慢速英语(七)月

英文歌曲：Emeli Sandé《Next to me》 英国最具突破艺人

you wont find him drinking at the tables rolling dice and staying out til 3 you wont ever find him being [w]unfaithful [/w]you will find him, youll find him next to me you wont find him trying to chase the devil for money, fame, for power, out of gri

发表于:2019-02-20 / 阅读(72) / 评论(0) 分类 英文最新流行歌曲
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