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Section 7. Dealing with customer complaints 处理客户抱怨 - Hello, Is this EYG computers? 喂,这里是EYG电脑公司吗? - Yeas, It is. Sewen jes speaking. How can I help? 是的,我是Sewen jes。有什么 我可以为你服务? - Act
I can't hear you clearly. 我听不太清楚。 I can hardly hear you. 我听不大见。 Say that again, please. 请再说一次。 Could you speak up a little, please? 可以请你说大声一点吗? Does Mark Wyatt work there? Mark Wyaitt在这里上
Section 11 Checking out 饭店退房 Excuse me.I'd like to check out,please.对不起,我要退房,谢谢。 Of course,sir.Did you have anything from the minibar?好的,先生,您有使用冰箱内的东西吗? No.没有。 Ok,the total would be $367 and 65 cents.How would you
section 2:the job interview 应征面试 A:You must be Wiky. It's nice to meet you.你一定就是Wiky了,很高兴认识你。 B:Nice to meet you, Mr. Wilson.很高兴认识你,威尔森先生。 A:Tim, please. Please be seated.请叫我Ti
会话急救包 1. Before that I was in university. 在那之前我在念大学。 2. How do you like working for IBM? 你觉得在IBM工作怎么样? 3. What's strength do you bring to the job? 在工作上你有哪些长处? 4. I get along well
Should we tip? 我们是不是应该给点小费。 We left the tip for the waiter.我们留给服务生小费。 You don't need to tip here.不需要给小费。 A service charge is included in the bill.服务费已经包含在账单里了。 The service was excellent.服务挺好的。
会话急救包 Hello 喂 Could I speak to Mr Lin, please?请找林先生。 Is Sheley Lim there please?请问谢若利姆在吗? One moment,please.请等一下。 Hold on a second.等一下。 Who's calling?哪里找? This is Sue from work.我是苏,公司同事。 I will get for you.
Chapter 10 Going abroad 出国 Section 9 booking train tickets 订火车票 Hi,I'd like two tickets to Provindence,please.嗨,我要两张到Provindence的票。Sure,what time will you like to depart?好,您要几点出发的?What time does the next train leave?下一班是
Section 7 Trying things on 试穿 Excuse me.Do you mind if I try this on? Not at all. The changing rooms are just this way. Thanks.It's a little tight.Do you have any in a larger size? Sure.I'll give you the next size up.That one is small, right? Yes.
会话急救包 Do you mind if I try this on. 你介意我试穿这件吗? The changing rooms are over there. 试衣间在那边。 It's a little tight. 有一点儿紧。 It's not such a good fit. 不是很合身。 Can I try it in next size up? 可以试大一号的吗? I'm not so sure
Section 5 Checking on an availability 询问是否有想买的东西 Can I help you? I'm looking for a Sharp DVD Player. Sure.Any particular model? Yes.The DS102 series. Oh,I'm afraid we've sold out of those.They were really popular. Will you be getting more
I wonder if you can help me. 不知道可不可以请你帮个忙。 I'm lost. Could you help me? 我迷路老人,可以请你帮个忙吗? I think I got lost. 我想我迷路了。 I'm in big confused. 我被搞糊涂了。 I have a problem with this map. 我看不懂地图。 You see it as y
Section 3 Getting lost 迷路 Excuse me, I wonder if you can help me.对不起,不知道可不可以请你帮个忙。 Sure.What's up? 当然,什么事? I'm completely lost.I'm looking for the Empire State Building.我迷路了,我在帝国大厦。 Oh, this's easy. You can take
Chapter 12 Going shopping 逛街购物 Section 1 Asking for directions 问路1 Excuse me. I'm looking for Bluemingdails. Could you tell me how to get there? 我在找Bluemingdails购物中心,你可以告诉我该怎么去吗? Sure. It's very close actually.You go straig
Scetion 9 haggling 杀价 Excuse me.How much for one are these? Un..Those are 25 dollars each. OK.Say I was to buy four, could I get a discount? Well,I could offer you maybe 10 percent off. Oh,I was hoping to get one free.Like four for 75 dollars. Thi
Section 10 Making complains 抱怨 Excuse me.I bought the CD here two days ago.It's scratched,and doesn't play properly. I'm sorry about that, sir.I'll get you another one. The thing is I've replaced once already.I think it's just a faulty batch. I se
Section 8 At the checkout 付账 That'll be 12 dollars and 95 cents. Can you break a 100 dollar bill? Oh,you don't have anything smaller? No,I'm sorry.That's all I have.Unless you take a credit card. Oh,sure.Credit card is fine. 详细解说: 1.Can you b