外贸英语话题王 第153期:售后调查
时间：2019-02-15 作者：英语课 分类：外贸英语话题王
英语课
After-sale service 售后调查
Good morning, sir. May I help you? 上午好，先生。我可以为您效劳吗？
Yes. I'd like to speak to the manager 1, please. 我想见你们的经理。
I'm sorry our manager has been out. 对不起，我们的经理出去了，
What can I do for you? 我可以帮助您吗？
I bought a computer from your company 2 the day before yesterday, but it doesn't work today. 我前天从你们公司买了一台电脑，可是今天就坏了。
So you are saying 3 you turn on the computer and see nothing. 您是说您开机后，什么都看不见？
Yes, it is so strange 4. 是的，就是那么奇怪。
From what you said 5, sir. I would 6 say that you have a larger problem 7 than just the monitor 8. 先生，从您说的情况看，这不仅仅是显示器的问题，
It can be anything inside 9 the computer or your head. 可能是内部的故障。
No matter what problem is, I need the computer to work. 不管是什么原因，我需要电脑工作。
I see, is there any way for you to bring it up and have a looked at? 我明白。您能够将电脑送来给我们看看吗？
If not, our repaireman can come to you. 如若不便，我们可以上门服务的。
I would prefer 10 you come here. 我倒宁愿他来。
No problem, sir. 没有问题，先生。
n.经理；负责人
- The manager believes in him.经理信任他。
- In our company the manager has the last word.在我们公司经理有最后决定权。
n.谚语，俗话，格言；动词say的现在分词
- Saying and doing are two things.说和做是两码事。
- I know a chinese saying.我知道一句中国谚语。
v.动词say的过去式、过去分词
- He said to me that he could not come.他对我说他不能来。
- He said to his mother that he would do it by himself.他对他的母亲说他将自己独立做那件事。
aux.will的过去式；愿，要；常常；大概；将要，会
- Why would you say that?为什么你会这么说？
- Would you please help me?你能帮帮我吗？
n.问题；难题
- The problem is ongoing.这个问题尚未解决。
- This problem is too hard for me to solve.这个问题太难，我解决不了。
n.监督器，级长，监听员；v.监视，监听，监督；[计算机]显示器，监视
- Because computers will monitor their lives.因为电脑监控他们的生活。
- His work is to monitor a foreign broadcast.他的工作是监听某一外国的无线广播。
n.内部，内脏，内幕；adj.内部的，秘密的，户内的；prep.在...之内
- Two minutes later we were inside the taxi.两分钟以后我们已经坐在出租车里面了。
- He will be back inside two days.他将在两天内回来。
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外贸英语