时间:2018-12-03 作者:英语课 分类:外企白领口语速查手册


英语课

  电话用语

Making a Phone Call

您好,XX公司。您有什么事?

XX Company 1.Can I help you?

A: ABC Company.Can I help you?

B: Yes,Mr.Lee,please.

我是XX公司的XX。

This is XX of XX company.

A: Hello,this is Sophie of P&G.

B: Yes,how may I help you?

请问XX在吗?/我找XX。

May I speak to XX?

A: May I speak to Ms.Austin?

B: Sorry,she's at lunch.

留言

leave a message

A: He isn't here now,would 2 you like to leave a message?

B: Please tell him to give me a call.

转告

take a message

A: The manager 3 is at the meeting,can I take a message?

B: Please tell him Tom called.

请问您怎么称呼?

Who shall 4 I say is calling?

=May I have your name?

=Who's calling,please?

A: Who shall I say is calling?

B: James Henry,from London.

接电话

get the phone

A: I'm busy now.Can someone 5 get the phone?

B: OK.I got 6 it!

接通…的电话

put sb.on

A: Could 7 you put him on?

B: One moment,please.

为…接通电话

put sb. through

A: Would you put me through?

B: OK,I'll get you the person 8 in charge 9.

请不要挂断。

hang 10 on =hold on

A: Hang on please.I've asked him to receive 11 the call.

B: Sure,thank you.

他正在接电话。

He is on the phone.

=He is on the other line.

A: May I speak to Mr.Ding?

B: He is on the phone now.

过一会儿打过来

call back later 12

A: I'm in the middle of something.Could you call back later?

B: No problem,I'll call you this afternoon.

请给我回电话。

call me back

A: Could you have her call me back please?

B: OK,I'll let her know.



1 company
n.公司
  • Is this your company?这是你的公司吗?
  • Which company was that?那是哪家公司?
2 would
aux.will的过去式;愿,要;常常;大概;将要,会
  • Why would you say that?为什么你会这么说?
  • Would you please help me?你能帮帮我吗?
3 manager
n.经理;负责人
  • The manager believes in him.经理信任他。
  • In our company the manager has the last word.在我们公司经理有最后决定权。
4 shall
v.aux.(主要用于第一人称)将
  • I shall always love you.我将永远爱你。
  • Which club shall we join?我们要参加哪个社团?
5 someone
pron.某人,有人
  • I can hear someone knocking.我听到有人敲门。
  • Someone wants to see her.有人找她。
6 got
v.(get的过去式)得到,猜到,明白
  • I just got some bad news.我刚得到一些坏消息。
  • I have got far too much work to do.我要做的事太多了。
7 could
v.能,可能(can的过去式);aux.v.(can的过去式)能;可以
  • Could I open the window?我可以打开窗子吗?
  • I could wait ten minutes.我可以等十分钟。
8 person
n.人
  • I would never trust in that kind of person.我绝不会相信那种人。
  • She is the very person I wanted to see.她正是我要见的人。
9 charge
n.指控;费用;冲锋;电荷;炸药;主管;被托管人;嘱咐;vt.控诉,加罪于;使充满
  • The cook is in charge of the kitchen helper.这位厨师负责管理厨工。
  • The policeman said he would take charge of the gun.那个警察说他来看管这支枪。
10 hang
v.处…绞刑,把吊…起,悬挂
  • Why don't you hang up your clothes?你怎么不把衣服挂起来?
  • Hang the picture on the wall.把画挂到墙上。
11 receive
v.接收;收到;得到
  • He went to the door to receive his visitors.他到门口去迎接客人。
  • I like to receive presents on my birthday.我喜欢在生日那天收到生日礼物。
12 later
adv.过后,后来;adj.以后的,更后的,较晚的
  • He didn't turn up until half an hour later.半小时后他才出现。
  • This part of the hospital was built on later.医院的这个部分是后来增建的。
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