白领英语口语速查 第47期:部门职能:市场部门(1)

 　　市场部门

　　Markets
　　市场需求量比较大
　　in large demand on market
　　A: Our sales department claims that the stainless 1 steel ones
　　are in large demand on market.
　　B: Really? That means we should make adjustment accordingly.
　　接订单 fill the order
　　A: Do we have SM-57 in stock?
　　B: Yes,we always try to keep adequate stock.
　　A: Can we fill this order?
　　B: No problem.We have enough stock to supply the clients.
　　查一笔上个月的订单
　　track down an order of last month.
　　A: Susan,I wonder if you could track down an order of last month.
　　It hasn't arrived yet.
　　B: Certainly.Do you have an order number?
　　最新款的吸尘器
　　the latest vacuum cleaner
　　A: I recommend to you our latest vacuum cleaner this year.
　　B: What's the difference?
　　A: It makes less noise compared with the old ones.
　　B: And？
　　A: The design of the appearance is also the fashion development trend in the future.
　　贵方觉得我们的产品如何？
　　How do you like our products?
　　A: How do you like our products?
　　B: As a matter of fact,
　　we shall be obliged if you give us your catalogs,price list,
　　sales literature and other details of your business together with samples.
　　试销 trial sale
　　A: Is this type of vase new？
　　B: Yes,it is.This is the most fashionable item for this year.
　　A: We'd like to order 100 first for a trial sale.
　　If it is sells well,we will order more.
　　B: Sorry,according to the regulations of our company,the minimum order for this item is 200.
　　大量订购 place a large order
　　A: If you can place your order within this month,the present prices are still in effect.
　　B: I know,but I have to contact our headquarters first.
　　A: Certainly,and you can report that if you place a large order,you can enjoy a special discount.
　　价格上涨 Prices soared/increased.
　　A: Your prices have soared additional 20% over the last year.
　　B: The reason is that the price of the raw materials increased.
　　A: But at present,the price of this commodity is tending downward on the world market.
　　B: Well,how about this:we will lower our price another 5%,that is our bottom price.
　　物有所值
　　High quality deserves high price.
　　A: Your goods are indeed superior in quality compared with those of other manufacturers,
　　but can you cut the price a little bit?
　　B: Oh, I'm sorry.High quality deserves high price.
　　品质证明书 certificate of quality
　　A: As long as the quality is good,it hardly matters if the price is a little bit higher.
　　B: Don't worry about that.We have a certificate of quality.
　　商品目录所列的产品规格
　　specifications 2 shown in the catalogue
　　A: We've received the specifications as shown in your catalog.
　　But the color in the design is not so fashionable in our market.
　　A: That's not a serious problem.We can adjust to your requirements.
　　销售合同 sales contract
　　A: This is the sales contract we draft for this deal,you can have a look first.
　　B: There seems no article about the terms of payment and conditions of payment?
　　A: I just want to discuss with you about this.What's your opinion?
　　B: Opening the Letter of Credit within 30 days after the shipment will be all right.
　　分期付款 payment by installment 3
　　A: I was wondering if you could by any chance accept the payment by installment.
　　B: What's your specific idea about that?
　　A: Actually,our idea is that the payment can be separated into two installments 4.60% of the total will be paid upon delivery.
　　And the rest after the final acceptance.What do you say?
　　B: I think at least 70% of the total should be paid upon delivery.
　　A: You can say that again.
　　销售业绩
　　sales performance/achievement
　　A: From this month on,we will apply the performance-related pay system.
　　B: How about last month's sales performance?
　　A: That will be calculated in this month's pay.
　　So you will get a higher salary for your better performance.
　　B: Well,this kind of reform also can bring more profit to our company.
　　销售指标 sales quota 5
　　A: What is your requirement to agencies?
　　B: You must fulfill 6 the sales quota of 100 sets per month.
　　A: If so,how much can we get as the commission?
　　B: You will get a 10% commission on every machine you sell.
　　目标客户 target/potential customer
　　A: How do you define your target customer?
　　B: We designed a questionnaire to do the research.
　　A: What's the consumers' response?
　　B: Almost all the young people have the great interest in our product.
　　售后服务 after-sale service
　　A: Your product is nice,but will the price be on the high side?
　　B: Our price is absolutely competitive.
　　You can compare that with the other dealers 7.
　　A: Then，how about the after-sale service?
　　B: Don't worry about that,our company has sound after-sale service.
　　调换 replace
　　A: If there is something wrong with the product after your purchase,you can get it repalced within 7 days.
　　We also offer you the after-sale repair service within a year.
　　A: Will it be repaired free of charge?
　　B: Yes,but we will charge you after one year.
　　销售单据 sales receipts/invoice 8
　　A: What are the sales documents I need to present to you when I come to get it repaired?
　　B: Invoice is a must.
　　You'd better bring the guarantee certificate together with it as well.
　　销售技巧 selling skills
　　A: How do you strengthen the sales persons'quality in the training?
　　B: I always give them lectures on marketing 9.
　　A: What's the specific content of those lectures?
　　B: Mostly I attract their attention to the selling skills they must have as a salesperson 10.
　　采购商/供应商 buyer / supplier
　　A: I find it more efficient for a buyer to deal with fewer suppliers rather than more.
　　B: I don't buy your point.I think more suppliers mean lower price and higher quality.
　　A: It's not the case in reality.
　　Buyers can benefit a lot from the reduction in the number of suppliers.