[网络] 客户度量;问题;客户指标

A Beautiful Trap英语话剧剧本 by Ms. Lu Ying-Hsiu? 盧盈秀 两位女大学生出去找兼职,却被欺骗。 Cast Gwen: Senior high school student Rita: Mom / Customer A Fanny: Waitress Ivy: Gwens friend David: Father / Customer B Willie: Bo

发表于:2018-11-29 / 阅读(228) / 评论(0) 分类 英文剧本

[00:03.81]assemble :v.聚集,组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(280) / 评论(0) 分类 商务英语分类核心1000词汇

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(302) / 评论(0) 分类 初级口语教程

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(159) / 评论(0) 分类 纯正地道美语

[00:00.00] [00:00.00]1 Attending Customers [00:06.87]Good afternoon, may I help you? [00:08.86]Welcome to our shop. [00:10.50]Anything I can do far you ? [00:12.70]What kind would you like ? [00:14.39]A: Good afternoon, madam. [00:19.17]What can I do

发表于:2018-12-02 / 阅读(153) / 评论(0) 分类 每天一课英语口语365

[00:00.00] [00:00.00]39 Shrinking [00:04.44]Does it keep its shape? [00:05.88]Silk dress might shrink. [00:08.28]This material is unshrinkable and colorfast offer washed. [00:12.20]It is preshrunk. [00:15.67]A: What kind do you have in mind? [00:17.5

发表于:2018-12-02 / 阅读(190) / 评论(0) 分类 每天一课英语口语365

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权(I) [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(263) / 评论(0) 分类 金融英语

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(199) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(197) / 评论(0) 分类 商务电话英语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(157) / 评论(0) 分类 英语博客-北美风情

Dialogue 5 (between customer and repairman) Laurance- How long do you think it'll take to fix it? Soony- Hard to tell. Sometimes we can find the problem right away and sometimes it may take an hour or

发表于:2018-12-10 / 阅读(169) / 评论(0) 分类 英语经典听力对话

1. suit,(一套)衣服。 eg:I picked out a black suit. 我挑了一套黑色西装。 2. appropriate,适当的,恰当的,相称的。 eg:She picked up a dress appropriate for the occasion. 她挑了一件适合该场合穿的衣服。 3. analyse,分析

发表于:2018-12-18 / 阅读(159) / 评论(0) 分类 蒋健棠教你听英语广播

A Real Stewart ACT I There's nothing more joyous than the arrival of a new baby. 没有任何事能比新生儿的到来更令人喜悦了。 I am so excited. Mother! 我好兴奋,妈妈! Just imagine

发表于:2018-12-20 / 阅读(200) / 评论(0) 分类 走遍美国 Family Album U.S.A

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(126) / 评论(0) 分类 办公室英语口语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(134) / 评论(0) 分类 礼节美语

[00:02.55]第18单元 总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课 对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f

发表于:2019-01-10 / 阅读(240) / 评论(0) 分类 高中英语人教版高二

And they are really complex and they can seem really far off, that the temptation may be to do this: 这些问题确实相当复杂,又似乎离我们很遥远,这就诱使我们这样做: bury our heads in the sand and not think about it. 把头

发表于:2019-01-18 / 阅读(157) / 评论(0) 分类 TED演讲国际问题篇

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(206) / 评论(0) 分类 英语新闻

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(194) / 评论(0) 分类 商务礼节美语

Listen to the customer's complains to the foods and check the proper answers. 1.Excuse me. This chicken is undercooked. 2.Hmm... sir. Is the fish raw? 3.Sir, the steak is overcooked.lt's too hard to chew. 4.Excuse me, sir, this side of the bread is b

发表于:2019-02-17 / 阅读(141) / 评论(0) 分类 英语听力练习题
学英语单词
a case of the Mondays
AChRP
air-mass transport
algebraic cofactor
all-graphite reflector
alpheus diadema
amanita rufoferruginea
amphitropal
andre marie ampere
annual peak load curve
autopatches
be up the spout
be-what
blastodendriosis
blind borehole process
boondoggle
boundary cavitation
brokenly
brokers' association
calciferous
charge reference
christmas decorations
common doctrine
congenital nonspherocytic hemolytic anemia
controllable variable
cops out
cycle stress ratio
dance-band
defensive tactic
dimorphous form
dislocation of tendon of brachial biceps
earth shape
equi-partition law
equivalent-stress
ERV
estimated data of completion
farcifies
felonions larceny
foreign exchange account
forest influence
gnathostomatics
goldey
gomerils
grumler
guard against arrogance
histio-irritative
hypermetamorphoses
industry trend
Kelvin Seamount
kindra
laboratory oscillator
Laperuza, Prol.(Sōya-kaikyō)
lift-ups
longsomeness
mercurial diuretic
meridian of life
mesiobuccal angle
methomyl
methylbalfourodine
mineral jelly
mountain march
network-network interface
Oscotian
overprovokes
oversinging
parabranchia
patchen
peece
PEP (program evaluation procedure)
peroxide of iron
pickup coil
picowatt
process-control chart
pyaoristenosis
rabidly
reflectance spectrometer
regression design
right zero divisor
Rikasikha
robbery accident
rotary meter
sconograph
semicanalis tubae pharyngotympanicae
shortnose sper-fish
sirvente
Slobodka
sol-mi
Stizostedion
straddle mounting
strong extension
strophotron
Tanana
threefold coincidence
to get too hot
toxicovigilance
trolley pole current collector
two way intercom system
unadjacent
undermixing
urohaematin
wind energy section
wukela