时间:2018-12-26 作者:英语课 分类:谈判英语


英语课

Chapter 15


Dream Chips or Give Away Chips虚张声势的谈判筹码


....


Bob:It's good to meet you, Jane. Is this your first visit to the States?


Jane: It's nice to meet you too, Bob. No, I've been here a few times in the past.


....(详细对话见 Disk 3-3)


For Your Information(背景介绍)


Thus far, all the bargaining chips have been real items that actually meant something. I mean the side that asked really thought the requsts were reasonble, and expected to get them. Thus far, the parties bargained in good faith, and every request was made in earnest. To understand the next section, you need a little backgroud.


The way negotiations 2 work is you give up something for every point you win, and all the issues on the table are credible 3. The next step is asking for more than you need and allowing yourself to be pushed back to what you wanted in the first place. It's called puffing 4, and it's an old tactic 5, tried and true. The puffing up demands to the point they became ridiculous had been tried from time to time but it never works. The other side sees right through the scheme, calls you on it and it's over.


For unrealistic puffing to work, you have to do more than just act as if the issues were valuable. You have to make them valuable. You have to convince the other side you're telling the truth. The problem is how do you do that when the other team knows the playing field as well as you do ? To make it work, you need some convincing play-acting and you have to do your homework.


If the other side tries to run this tactic, you can expect some very convincing arguments to justify 6 their ridiculous demands. So convincing that you may even start to believe it. Well, that's what the cover story was designed to do. Don't fall for it.


The first time they tried this ploy 7; okay it worked. The other side dismissed the demands as false and without merit. They said okay to stop wasting time and tried to move on to serious discussion. But, instead of letting it go and moving on, they came up with credible arguments supporting their requests, for which their opponents had no reply. The other side was caught flat-footed; they'd been blindsided by the ploy,and won big time.


Now, nearly all big league ngotiations use them,and weeks, even months are wasted peeling away the false demands. Now, it's a standard time waster at the start of negotiations where you trade your dream chips for theirs. This tactic is most effective when the two sides have no place to go, like in a labor 8 negotiation 1 where the two sides have no choice but to work with each other. Okay, fall for the deception 9.


When I mentioned this to my Business English students, they became very interested. The tactic was used on them, and they didn't understand what was going on, nor did they know what to do. It never occured to them the points were give away-points made up to be traded-because there were justifying 10 arguments. They negotiated them just like they were valid 11 points.


There's a simple defense 12 for this tactic that works like a charm in a sales negotiation. All you have to do is say "kay, we'll go elsewhere", and start to leave. If they don't offer a large concession 13, I suggest you walk away.


A friend once said to me, "I can afford to walk away from a lot of good deals and I lose nothing, but a potential profit. True, I won't make anything , but I still have what I need to do other deals. However, if I make one bad deal I can lose it all, and I can't afford."



1 negotiation
n.谈判,协商
  • They closed the deal in sugar after a week of negotiation.经过一星期的谈判,他们的食糖生意成交了。
  • The negotiation dragged on until July.谈判一直拖到7月份。
2 negotiations
协商( negotiation的名词复数 ); 谈判; 完成(难事); 通过
  • negotiations for a durable peace 为持久和平而进行的谈判
  • Negotiations have failed to establish any middle ground. 谈判未能达成任何妥协。
3 credible
adj.可信任的,可靠的
  • The news report is hardly credible.这则新闻报道令人难以置信。
  • Is there a credible alternative to the nuclear deterrent?是否有可以取代核威慑力量的可靠办法?
4 puffing
v.使喷出( puff的现在分词 );喷着汽(或烟)移动;吹嘘;吹捧
  • He was puffing hard when he jumped on to the bus. 他跳上公共汽车时喘息不已。 来自《现代汉英综合大词典》
  • My father sat puffing contentedly on his pipe. 父亲坐着心满意足地抽着烟斗。 来自《简明英汉词典》
5 tactic
n.战略,策略;adj.战术的,有策略的
  • Reducing prices is a common sales tactic.降价是常用的销售策略。
  • She had often used the tactic of threatening to resign.她惯用以辞职相威胁的手法。
6 justify
vt.证明…正当(或有理),为…辩护
  • He tried to justify his absence with lame excuses.他想用站不住脚的借口为自己的缺席辩解。
  • Can you justify your rude behavior to me?你能向我证明你的粗野行为是有道理的吗?
7 ploy
n.花招,手段
  • I think this is just a government ploy to deceive the public.我认为这只是政府欺骗公众的手段。
  • Christmas should be a time of excitement and wonder,not a cynical marketing ploy.圣诞节应该是兴奋和美妙的时刻,而不该是一种肆无忌惮的营销策略。
8 labor
n.劳动,努力,工作,劳工;分娩;vi.劳动,努力,苦干;vt.详细分析;麻烦
  • We are never late in satisfying him for his labor.我们从不延误付给他劳动报酬。
  • He was completely spent after two weeks of hard labor.艰苦劳动两周后,他已经疲惫不堪了。
9 deception
n.欺骗,欺诈;骗局,诡计
  • He admitted conspiring to obtain property by deception.他承认曾与人合谋骗取财产。
  • He was jailed for two years for fraud and deception.他因为诈骗和欺诈入狱服刑两年。
10 justifying
证明…有理( justify的现在分词 ); 为…辩护; 对…作出解释; 为…辩解(或辩护)
  • He admitted it without justifying it. 他不加辩解地承认这个想法。
  • The fellow-travellers'service usually consisted of justifying all the tergiversations of Soviet intenal and foreign policy. 同路人的服务通常包括对苏联国内外政策中一切互相矛盾之处进行辩护。
11 valid
adj.有确实根据的;有效的;正当的,合法的
  • His claim to own the house is valid.他主张对此屋的所有权有效。
  • Do you have valid reasons for your absence?你的缺席有正当理由吗?
12 defense
n.防御,保卫;[pl.]防务工事;辩护,答辩
  • The accused has the right to defense.被告人有权获得辩护。
  • The war has impacted the area with military and defense workers.战争使那个地区挤满了军队和防御工程人员。
13 concession
n.让步,妥协;特许(权)
  • We can not make heavy concession to the matter.我们在这个问题上不能过于让步。
  • That is a great concession.这是很大的让步。
学英语单词
a bee mite
a fat lip
adaptive man-machine nonarithmetic information processing
anticold
arianist
artificial intraocular lens
auditory information
authentic surveyer
axle tilt
big-bath accounting
bond investment account
book
Bourget, Aéroport de Le
broad ocean
burst into laughter
cespi
chilidium
cochain complexes
Codeinism
Condong-kecil, Sungai
consummations
contemporaneities
corps
cuntwardly
database key
deckle frame
deducible
dirty weekend
domestic storage financing
Ebringen
electrooptic(al) modulator
emission vacuum spectrometer
Epipactis mairei
erythroblastotic
estate at sufferance
esthesioneure
evidence-based-practice
fission yield characteristic
flitted
furanilide
generally accepted accounting practice
Gestalgar
gingival curvature
great grey owls
ground duty
guilts
hacking into
hatch boat
hazelgrove
Hsp72
iconizing
involument
isotrihydroxycholine
jig concentrate
jury instructions
keen price
Kocher's symptom
koco
ligialty
Londonderry District
lowfield
maintenance free operation
Messinese
mixed coal
monometer
N-noramepavine
objicient
offensive play
oilway
onioned
osmeterium
palloid gear
Phenethiurn
phosphate absorption coefficient
piano player
picture reproducer
preliminary interview
psychrometres
retriangulated
right-and-left-hand chart
rotary broom-slat sweeper
rotating dipole method
row-by-row system
savoy alps
saxhorn contrebasse
Shihan
simultaneous variables
sixth
squaring up machine
stepped diameter auger
stoneware clay
technical magnetization
train control line
trigeminal cough
trimonthlies
ulti
vietti
vSphere Replication
Vǔlchidol
well-given
yarn reinforced elastomer
zygosporangium