公务员口语23
Traffic Accident Claim Inverstigation
Dialogue 1
-Hi.I'm rom auto 1 accident department,Lin Jingjin.Are you Jiangwei's uncle.
-Yes,I am.Thank you for coming.The police have arrested the drunk driver who hit my nephew's car.
-I'm awfully 2 sorry for your loss.but where is the car?
-It is beyond repair now.We managed to move it off the road so that it might not hold up the traffic.
-How did you learn the terrible news?
-The police called me.You know,Jiangwei's parents have gone on vacation.
-The car was hit right head-on.Eigher of the drivers must have been on the wrong side of the road.
-The witness said it was that road murderer.The driver's blood alcohol was three times the legal limit.
-All right.I have to go back to report the accident.I'll call you later,Mr.Jiang,Bye!
-See you later.
Dialogue 2
-Hello.I'm Beth Mosch.Are you from auto accident department?
-Right.My name is Miss Lin Jingjing.You may call me Miss Lin.
-Anogher car has run into the back of my car.And I was shocked the second it happened.
-Did you exchange your names and the phone numbers of your insurance companies?
-Yes.Here is the driver's name and his insurance company phone.
-That's good.
-What shall I do?
-You may soon receive a claim form from my company.Fill it in and collect all of the relevant documents and evidences.Then send them to us.And we will resolve your claim quickly.
-Thank you so much!
-Not at all.
Dialogue 3
-I'm from auto accident department.Are you Mr.Melton?
-Yes.
-I'm deeply sorry for what happened to you and your family.
-Thank you.
-How did it happen?
-Greg was in his car with some friends after school.The car was hit by a truck whose driver was drunk and at a high rate of speed.You see that damaged tree?
-Yes.
-He lost control of the truck going around a curve,and hit Greg's car and then that tree.
-What about the car?
-Let's go and have a look.
Dialogue 4
-I'm from auto accident department.Are you Mr.Burns?
-Hi,Yes,I am William Burns.
-I'm so sorry for your loss and suffering.
-Thank you.It's very knid of you to say so.
-You know it's brutal 3 for me to ask you questions.But I have to.How did it happen?
-According to the witness,my son was at the stoplight over there when a drunk driver ran right into him,and both cars went airborne hitting a nearby building.
-Oh,I'm really sorry.And I'd like to have some idea about the present condition of the car.
-Follow me.