时间:2018-12-05 作者:英语课 分类:银行英语会话


英语课

银行英语会话


 


 


Lesson 1  Welcome Customers

 


Key Sentences


 


Good morning, sir.


Good afternoon, madam.


Hello, Mr.Jones.


Can I help you?


I want to change some money.


This way, please.


Thank you.


Not at all.


How much would you like to deposit 1?


 


 


Dialogue 1


 


A: Good morning, madam.


B: Good morning.


A: May I help you?


B: Yes, I want to change some money.


A: This way, please.


B: Thank you.


A: You're welcome.


 


Notes:  


 


1. Good morning. Good afternoon. Good evening. Good night.


2. Thank you. Thank you very much. Thank you so much. You're welcome.


 


Once again


 


A: Good morning, madam.


B: Good morning.


A: May I help you?


B: Yes, I want to change some money.


A: This way, please.


B: Thank you.


A: You're welcome.


 


 


Dialogue 2


 


A: Good afternoon, Mr. Anderson.


B: Good afternoon, Miss Li.


A: How nice to see you again!  


B: Nice to see you, too.


A: It's been a long time, hasn't it? How are you?


B: Fine, thank you. And you?


A: Very well too, is there anything I can do for you?


B: Yes. Could you guide me to where I can change money?


A: Sure, Mr. Anderson, please come along with me.


B: Thank you.


A: My pleasure.


 


Notes:


 


1. Good afternoon, Mr. Anderson. Mr. Mrs. Miss Ms


2. How nice to see you again! I'm glad to see you again. It's good to see you again


 


Once again


 


A: Good afternoon, Mr. Anderson.


B: Good afternoon, Miss Li.


A: How nice to see you again!  


B: Nice to see you, too.


A: It's been a long time, hasn’t it? How are you?


B: Fine, thank you. And you?


A: Very well too, is there anything I can do for you?


B: Yes. Could you guide me to where I can change money?


A: Sure, Mr. Anderson, please come along with me.


B: Thank you.


A: My pleasure.


 


 


Dialogue 3


 


A: Hello, Mr. Jones.


B: Hello, Miss Wu.


A: Long time no see. How is everything at home?


B: Pretty good, thank you. And you?


A: OK, thanks. Anything I can do for you?


B: I need to remit 2 GBP500 to London.


A: Yes, sir. Would you like to remit it by M/T or by T/T?


B: T/T, please.


A: Very well, Mr. Jones.


 


Notes


 


Yes, sir. Would you like to remit it by M/T or by T/T?


Mail-transfer=M/T  Telegraphic-transfer =T/T  Draft on demand=D/D


 


Once again


 


A: Hello, Mr. Jones.


B: Hello, Miss Wu.


A: Long time no see. How is everything at home?


B: Pretty good, thank you. And you?


A: OK, thanks. Anything I can do for you?


B: I need to remit GBP500 to London.


A: Yes, sir. Would you like to remit it by M/T or by T/T?


B: T/T, please.


A: Very well, Mr. Jones.


 


 


Dialogue 4


 


A: Excuse me, sir. Is there anything I can do for you?


B: Yes. I'd like to change some money, please.


A: All right. How much would you like to change?


B: Let me see. I think maybe 600 USD at least.


A: Pardon?


B: Six hundred US dollars.


A: I'm sorry, sir, after 7:00 PM, the change maximum limit is US $400 according to our regulations.


B: But I am badly in need of the amount. Might I ask you to make an exception for me?


A: I'm afraid we cannot help you, sir, because that would be violating 3 the Regulation. I owe an apology for doing nothing about it


B: It's just too bad. I have to leave it as it is, and thank you just the same.


 


Notes


 


1. Excuse me.


Excuse me for interrupting you but there's an urgent telephone call for you


Please excuse me for a moment.


 


2. Pardon? Would you mind repeating your question, please?


Did you follow me? Follow me?


I'm sorry, but would you please speak more slowly?


 


Once again


 


A: Excuse me, sir. Is there anything I can do for you?


B: Yes. I'd like to change some money, please.


A: All right. How much would you like to change?


B: Let me see. I think maybe 600 USD at least.


A: Pardon?


B: Six hundred US dollars.


A: I'm sorry, sir, after 7:00 PM, the change maximum limit is US $400 according to our regulations.


B: But I am badly in need of the amount. Might I ask you to make an exception for me


A: I'm afraid we cannot help you, sir, because that would be violating the regulations. I owe an apology for doing nothing about it.


B: It's just too bad. I have to leave it as it is, and thank you just the same.


 



1 deposit
n.定金,存款,矿藏;vt.使沉淀,寄存,储蓄
  • There is too much deposit in a bottle of wine.酒瓶里有太多的沉淀物。
  • The hotel requires a deposit for all advance bookings.旅馆规定凡预订房间都要先付订金。
2 remit
v.汇款,汇寄;豁免(债务),免除(处罚等)
  • I hope you'll remit me the money in time.我希望你能及时把钱汇寄给我。
  • Many immigrants regularly remit money to their families.许多移民定期给他们的家人汇款。
3 violating
亵渎( violate的现在分词 ); 违反; 侵犯; 强奸
  • Ignorance of a law does not excuse a man for violating it. 一个人不懂法律不构成犯法的理由。
  • It was sued by the U.S. federal government for violating antitrust law. 它被美国联邦政府指控违反了反托拉斯法。
学英语单词
absolute object program
abstinence approach
acetylnitrate
active missile
all things consider
ambazone
amebiosis
antagonistic bacterium
antenna scan
antibusiness
anxiety attacks
apple bees
attemptable
bactoprenol
bales catch
biquour
black-lacquered
brake bead
Brantford
bringing out in
burning technique of coal water mixture
calibration baseline
cash float
cbeyond
chicoreus microphyllus
Christmastime
combined studies
continental polar air
contract month
cordebec
dauberville
decartel(l)ising
deposit of second origin
diagonal compression
Dicuil
dimetanes
docteur
dry sorting
emollid
equibalance
family liparididaes
finance support
fore-stomaches
fosback
gingival laceration
godstars
goozlum
grip jaw
health console
Hoa Hung
homeworker
in fault
infuse new blood into
jhunjhunun (jhunjhunu)
juliacas
kalasi
lhote
mesomorphic physique
neurosurgery department
non marital
ofoes
organic-depolarizer cell
Parnassia yunnanensis
Peripterygium
piezoresistivities
place cell
polyepoxide foam
productibilities
pujol
puteus
Quarantine Form of Special Permission
regals
republics of guatemala
rotary body producer
Safakulevskiy Rayon
semi-confined jet
shoarma
short-term weather forecast
sou markee
ST_mathematics-and-arithmetic_fractions
stock trust certificate
subincise
sulphonylamine
superglobal
susurrance
syneuristor
tangible results
three-loop system
topping up
turbine ship (ts)
twinnest
twist linker machine
umeki
unanswerability
uncapes
urban region
versicule
vertical focusing
voltage ratio regulation
von Gudden's tract
work-shirts
yellow precipitate