[经] 重购主顾

[00:03.81]assemble :v.聚集,组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(175) / 评论(0) 分类 商务英语分类核心1000词汇

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(165) / 评论(0) 分类 初级口语教程

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(75) / 评论(0) 分类 纯正地道美语

[00:00.00] [00:00.00]39 Shrinking [00:04.44]Does it keep its shape? [00:05.88]Silk dress might shrink. [00:08.28]This material is unshrinkable and colorfast offer washed. [00:12.20]It is preshrunk. [00:15.67]A: What kind do you have in mind? [00:17.5

发表于:2018-12-02 / 阅读(88) / 评论(0) 分类 每天一课英语口语365

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权(I) [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(199) / 评论(0) 分类 金融英语

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(126) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(121) / 评论(0) 分类 商务电话英语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(88) / 评论(0) 分类 英语博客-北美风情

Dialogue 5 (between customer and repairman) Laurance- How long do you think it'll take to fix it? Soony- Hard to tell. Sometimes we can find the problem right away and sometimes it may take an hour or

发表于:2018-12-10 / 阅读(98) / 评论(0) 分类 英语经典听力对话

Customer: Good morning, Id like to book a flight from Beijing to Shanghai, please. Customer: 早上好,我想订从北京到上海的飞机票。 Travel Agent: I see. When are you travelling? Travel Agent: 好的,你准备什么时候出发? Customer: Id like to fly next Fr

发表于:2018-12-19 / 阅读(292) / 评论(0) 分类 奥运英语

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(70) / 评论(0) 分类 办公室英语口语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(68) / 评论(0) 分类 礼节美语

Repeat B and Introduce M—在线英语听力室

发表于:2019-01-03 / 阅读(174) / 评论(0) 分类 哈哈美语

Lesson 260 Don't repeat your mistake. 1.Don't repeat your mistake.不要再重犯错误。 2.Don't repeat this to anybody.别对任何人再提这件事。 3.Please repeat it.请重复一遍。 4.Please repeat what I said.请重复一下我的话。

发表于:2019-01-08 / 阅读(117) / 评论(0) 分类 辛沛沛NO-BOOK 辛沛沛傻瓜机口语极短句

[00:02.55]第18单元 总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课 对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f

发表于:2019-01-10 / 阅读(168) / 评论(0) 分类 高中英语人教版高二

Juggernauts Repeat At 2016 Emmys, But Fresh Faces Get Their Due play pause stop mute unmute max volume 00:0003:19repeat repeat off Update Required To play the media you will need to either update your browser to a recent version or update your Flash

发表于:2019-01-16 / 阅读(155) / 评论(0) 分类 2016年NPR美国国家公共电台9月

Juggernauts Repeat At 2016 Emmys, But Fresh Faces Get Their Due play pause stop mute unmute max volume 00:0003:19repeat repeat off Update Required To play the media you will need to either update your browser to a recent version or update your Flash

发表于:2019-01-16 / 阅读(80) / 评论(0) 分类 2016年NPR美国国家公共电台9月

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(98) / 评论(0) 分类 英语新闻

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(109) / 评论(0) 分类 商务礼节美语

Listen to the customer's complains to the foods and check the proper answers. 1.Excuse me. This chicken is undercooked. 2.Hmm... sir. Is the fish raw? 3.Sir, the steak is overcooked.lt's too hard to chew. 4.Excuse me, sir, this side of the bread is b

发表于:2019-02-17 / 阅读(71) / 评论(0) 分类 英语听力练习题
学英语单词
access manhole
adaptometric
artique
Atestine
ballybofeys
bettered
black stem rust of wheat
BOT/EOT test cassette
brevicaudate
bring an action
bryozoans
Caracuel
chompers
collision relaxation time
Conestoga wagon
content of consumption
cucupha
cyclostyled
deaf-mute child
denying the antecedent
destination word
die sinking cutter
Dujarier's clasp
Ejector Pins
endorphin(e)
extracurricular activity
fire-extinguishing water tanker
gai-jin
gallias
garbologically
giblet check
glandular lamella
gouge sth out
governor-elects
Grosskorbetha
grotched
group-bonus wage plan
Hawkley
heteroantigen
human-growth
hunchster
hyperer
i'll never forget
ic araay
intrapersonal comunication
Janney motor
keyless bored propeller
La Union
landing standard
lateral ampullary nerve
log repeater
logical zero
lox(liquid oxygen)
lull sb into sth
mean fatigue stress
monotaxis grandoculis
Nannocystis
Negretti
non revolution
nonhumane
northerly dilution of position
number axis
nyoongar
oakleaf braid
oncoite (ogcoite)
oxygen-enriched liquid air
parenchymatous hemorrhage
parupeneus multifasciatus
plunger type cell
post and telecommunications office
principal coincidence
protection of sea
radar aim point
red coral
remberges
Retiro Laguna
Revised Romanization of Korean
root sheath
saltshaker
secant conic projection
sgwd
shuttle magazine
solid state reaction method
space technology experiment platform
Srams
staggered aspect
tailours
third level address
top bearing lock nut
trimethyl-xanthine
tritochorite
tweedledum and tweedledee
two-byte conversion
two-row impulse wheel
two-wheel
Ubidea
uncloy
unpicturesquely
vomer mucoflap operation
wet strengthening
windpants
xirrus