顾客份额; 客户占有率

[00:03.81]assemble :v.聚集,组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(313) / 评论(0) 分类 商务英语分类核心1000词汇

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(321) / 评论(0) 分类 初级口语教程

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(176) / 评论(0) 分类 纯正地道美语

[00:00.00] [00:00.00]39 Shrinking [00:04.44]Does it keep its shape? [00:05.88]Silk dress might shrink. [00:08.28]This material is unshrinkable and colorfast offer washed. [00:12.20]It is preshrunk. [00:15.67]A: What kind do you have in mind? [00:17.5

发表于:2018-12-02 / 阅读(213) / 评论(0) 分类 每天一课英语口语365

UNIT 2 Accommodation and housing 住宿及找房子 LISTENING 1 Phoning an Agency for a Flat Share 打电话给房屋中介找分租公寓 Vocabulary 接下来听的对话中,用到了 1~5 所列出的单字和和片语,请从( A ) ~ ( E )中

发表于:2018-12-03 / 阅读(201) / 评论(0) 分类 2008年ESL之商务英语

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权(I) [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(279) / 评论(0) 分类 金融英语

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(218) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(212) / 评论(0) 分类 商务电话英语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(167) / 评论(0) 分类 英语博客-北美风情

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(136) / 评论(0) 分类 办公室英语口语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(158) / 评论(0) 分类 礼节美语

A Dell is running Dell again. Michael Dell, who began Dell Inc. by building computers in his University of Texas dorm room for other students, is moving back into the position of chief executive at the company. He replaces Kevin Rollins after a year

发表于:2018-12-30 / 阅读(213) / 评论(0) 分类 初级商务英语听力2007

[00:02.55]第18单元 总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课 对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f

发表于:2019-01-10 / 阅读(255) / 评论(0) 分类 高中英语人教版高二

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(228) / 评论(0) 分类 英语新闻

HELSINKI, Jan. 27 (Xinhua) -- Nokia Corp.'s global market share of mobile phones shrank(收缩) by 4 percent in the 4th quarter of 2010, the world's largest mobile phone maker said Thursday. Nokia said in its 2010 annual report that its global market

发表于:2019-02-03 / 阅读(176) / 评论(0) 分类 英语新闻

BERLIN, Feb. 22 (Xinhua) -- Stunning sides Freiburg and Frankfurt shared points at the opener of the 23rd round following a goalless draw on Friday. Frankfurt staged a better first half whereas Freiburg almost broke the deadlock at the second half ow

发表于:2019-02-08 / 阅读(242) / 评论(0) 分类 英语新闻

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(222) / 评论(0) 分类 商务礼节美语

9. You should contact our foreign customers in several days. 你应该在几天内与我们的外国客户取得联系。 还能这样说: You should get in touch with our foreign customers in several days. You should communicate with our foreign c

发表于:2019-02-15 / 阅读(136) / 评论(0) 分类 情景会话口袋书人际篇

我们要学习两个新的习惯用语,都同自然界里的动物有关。第一个同百兽之王狮子有关:lion's share。这个习惯用语的第一部分是名词的所有格,就是名词加上撇号和s。 Lion's, 意思呢,是狮子的

发表于:2019-02-18 / 阅读(203) / 评论(0) 分类 美国习惯用语

Could you share it all with me And I'll share it all with you Share it all with me if you want to I can see that you want to but though What's strong can be easy to you I want you to know that I already know I can see that you're thinking Whatever yo

发表于:2019-03-11 / 阅读(337) / 评论(0) 分类 音乐咖啡厅
学英语单词
aerostatic lubrication
air bypass valve
alekperov
allocation function
angi-
Antonines
arginine dehydrase
arrest record
articularis
asteroid-hyalitis
avidiously
barium soap base grease
be alls and end alls
beer-butt chicken
begonia semperflorens-cultorum
calorimetric method of mixture
cell-surface differentiation
Championella fulvihispida
chosen
Cladophlebis
cognitive short-cut
color-sync processing channel
cuffless
delectric waveguide
derivative of a formula
dimister
discharge ring liner
disreputations
distributed concurrency control algorithm
double flow engine
drag divergence
dry runs
economic regulators
eddings
electrohysterograph
engine starting
Engset distribution
erythema ab igne
Flutter-tonguing
fraternalism
fresh water environment
fuel-burning area
gambrills
gyratory compactor
high-level data-link control
honourers
hylaeion
hypoorchidia
individual carton
isoetess
kangaroo hares
kinetics of celestial bodies
kite flying
klein's solution
lateral cuneiform bone
lift type valve cock
linker(machine)
magnesium chlorophoenicite
nanocanal
nearest neighbor
nominal full scale value
non sliding vane pump
nonionizing particle
oxyboosted blast
packingless
Paris black
parity errors
Paro Dzoug
physicianer
planetism
plectognathic
pseudohybrid
public media
Rabenstein
re-engagements
redrafted
resolvable
resultant stress vector
round-robin scheduling
salt cast
save sb.'s bacon
seed test
sign test
size concentration
sodium nitrite
somewhere
sommervillite (somervillite)
spline shaft grinder
spot weld
steering head lock
take the throne
tech
total solid matter
travel actuated switch
trithionates
twilight polarization measurement
ultralong-spaced electric log
vesicosigmoidostomy
wedding agent
wukoes
Wuustwezel
zircaloy-2 tube