[计] 用户安装

商务英语词汇客服：售后服务

[00:03.81]assemble :v.聚集，组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(274) / 评论(0)

商务英语分类核心1000词汇

A Difficult Customer

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(294) / 评论(0)

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纯正地道美语第1期(讲解篇):Difficult Customer

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(159) / 评论(0)

纯正地道美语

每天一课英语口语 UNIT 039-056

[00:00.00] [00:00.00]39 Shrinking [00:04.44]Does it keep its shape? [00:05.88]Silk dress might shrink. [00:08.28]This material is unshrinkable and colorfast offer washed. [00:12.20]It is preshrunk. [00:15.67]A: What kind do you have in mind? [00:17.5

发表于:2018-12-02 / 阅读(188) / 评论(0)

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金融英语 chapter5

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权（I） [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(261) / 评论(0)

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BEP53 Customer Service: Handling Complaints (Part 1: Empathi

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(193) / 评论(0)

商务电话英语

BEP54 Customer Service: Handling Complaints (Part 2: Resolvi

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(194) / 评论(0)

商务电话英语

英语博客-北美风情 245 Customer service

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(154) / 评论(0)

英语博客-北美风情

GETTING SOMETHING FIXED

Dialogue 5 (between customer and repairman) Laurance- How long do you think it'll take to fix it? Soony- Hard to tell. Sometimes we can find the problem right away and sometimes it may take an hour or

发表于:2018-12-10 / 阅读(164) / 评论(0)

英语经典听力对话

办公室英语口语第187:An angry customer 气愤的顾客

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(124) / 评论(0)

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礼节美语 Business Etiquette 235-Calling-Customer-Service-I

Bob给一家软件公司客户服务热线打电话，接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(131) / 评论(0)

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高中英语人教版高二下06

[00:02.55]第18单元总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f

发表于:2019-01-10 / 阅读(238) / 评论(0)

高中英语人教版高二

十组英语“双胞胎”词汇

1. Loose 和 lose 错：I always loose the product key。对：I always lose the product key。 2. Its 和 its (严格拼写是 its) 错：Download the HTA, along with its readme file。对：Download the HTA, along with its readme file。错：Th

发表于:2019-01-15 / 阅读(147) / 评论(0)

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电话英语—电话故障(9-5)

Words and Expressions connection n．连接；联系；关系 echo n．回首；回声；反响 awfully ad．异常，非常 doubt n．怀疑，疑问，疑惑 fault n．缺点，毛病 engineer vt．设

发表于:2019-01-16 / 阅读(137) / 评论(0)

英文语法词汇

开机BIOS语言一点通

开机BIOS语言一点通 1.CMOS battery failed 中文：CMOS电池失效。解释：这说明CMOS电池已经快没电了，只要更换新的电池即可。 2.CMOS check sum error－Defaults loaded 中文：CMOS 执行全部检查时发现错误，要

发表于:2019-01-17 / 阅读(197) / 评论(0)

实用英语

Any customer can get a 15,000-yuan insurance policy

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(203) / 评论(0)

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商务礼节美语第188期:Calling Customer Service 客服热线(上)

Bob给一家软件公司客户服务热线打电话，接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(190) / 评论(0)

商务礼节美语

Lesson 39-2 Cooking 烹饪

Listen to the customer's complains to the foods and check the proper answers. 1.Excuse me. This chicken is undercooked. 2.Hmm... sir. Is the fish raw? 3.Sir, the steak is overcooked.lt's too hard to chew. 4.Excuse me, sir, this side of the bread is b

发表于:2019-02-17 / 阅读(138) / 评论(0)

英语听力练习题

你被“双胞胎”词汇混淆了吗？

1. Loose 和 lose 错：I always loose the product key. 对：I always lose the product key. 2. It's 和 its (严格拼写是 its') 错：Download the HTA, along with it's readme file. 对：Download the HTA, along with its readme file. 错：The lap

发表于:2019-02-20 / 阅读(163) / 评论(0)

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《柯南脱口秀》第125期:挖坑之王

And then he walked me through my diet.He was like,so in the morning you'll have a smoothie. 然后他教我怎么节食他说早上喝一杯鲜果奶昔 And then for lunch you journal about that smoothie.And then.what do you eat at lunch?You're not

发表于:2019-03-04 / 阅读(173) / 评论(0)

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allowance for sedimentation