时间:2018-12-27 作者:英语课 分类:银行英语情景口语


英语课

   A: Hello again. What can I do for you today?


  您好,又见面了。今天我有什么可以帮您的?
  B: Yes, I'm back! It's nice to see you again. I'm here about those documents.
  是呀,我回来了!很高兴再次见到你。我是来处理这些单据的。
  A: Ah yes, the ones from Sapporo we were dealing 1 with yesterday?
  是啊,是昨天我们处理的从札幌过来的那些单据吗?
  B: That's right. I had a phone call asking me to come back in,about rejecting them?
  正是如此。我接到电话让我回来,是关于拒付退单的事吗?
  A: Well, we were contacted by your manager and he said......
  嗯,您的经理联系过我们,他说......
  B: Yes, we talked about it and thought it was better and significantly quicker to ask the company to pay a Discrepancy 2 Fee.
  是的,我们谈过了,而且我们认为要求对方支付不符点费用比较好,而且要快很多。
  A: The customer got back to us this morning and they have agreed to pay a Discrepancy Fee of 100 US dollars.
  今天早上该客户回复了我们,他们已经同意支付100美元的不符点费用。
  B: That's wonderful news! I'm glad we decided 3 to rethink our actions; it's all turned out for the best this way. Thank you for helping 4 us to fix that little problem.
  真是个好消息!我真高兴我们决定重新考虑我们的处理办法,结果证明这才是最好的结果。谢谢你帮助我们解决那个小问题。

1 dealing
n.经商方法,待人态度
  • This store has an excellent reputation for fair dealing.该商店因买卖公道而享有极高的声誉。
  • His fair dealing earned our confidence.他的诚实的行为获得我们的信任。
2 discrepancy
n.不同;不符;差异;矛盾
  • The discrepancy in their ages seemed not to matter.他们之间年龄的差异似乎没有多大关系。
  • There was a discrepancy in the two reports of the accident.关于那次事故的两则报道有不一致之处。
3 decided
adj.决定了的,坚决的;明显的,明确的
  • This gave them a decided advantage over their opponents.这使他们比对手具有明显的优势。
  • There is a decided difference between British and Chinese way of greeting.英国人和中国人打招呼的方式有很明显的区别。
4 helping
n.食物的一份&adj.帮助人的,辅助的
  • The poor children regularly pony up for a second helping of my hamburger. 那些可怜的孩子们总是要求我把我的汉堡包再给他们一份。
  • By doing this, they may at times be helping to restore competition. 这样一来, 他在某些时候,有助于竞争的加强。
标签: 银行英语
学英语单词
accrual principle
ad banner
adhesive failure
Adidiema
Air Force One
alkaline extracts of soils
angular overlap
arced up
array grammar
assisted memory
average profit
ball off
Baphicacanthus
body centrum
breed reactor
bring sb. in guitly
carbonaceous parting
cast by
chalkboard
check card
Chenopodium aristatum
Chinese speech information processing
class a ip
Clocaenog
coaitis
Command bar
contraband of war
contributing error
debtor country
disc module
Effontil
electronic photogrammetry
fire retardants
flameproof finishing
flat-compound dynamo
FMBs
free quasiparticle approximation
front engine
Geogia holly
hemi-aonil
humic acid combined fertilizer
hydroxylamine rearrangement
illegitimatizes
improper noun
inter-block
kitto
lateral cutaneous nerve of forearm
Linjiang
load variation
marine hydraulic fluid purifier
matzoon milk
mevorah
miner's horn
minor scale division
motion link
mysticality
new sol
nittiness
non-socialist
open-end pipe pile
operate time
oreoselinum
out-of-sequence control rod
output section
plant expansion
polyplastids
pressure surge
quayer
refrigerated rollingstock
regional coding
safety system support features
Saiyid Mūsa
sam-cloth
sand scrubber
Sberman-Chase assay test
seismicity
self-offender
shp
slow neutron filter
spatiotemporal mode
speculative investment
sssasisds-s
Staphylococcus aureus
statutory exemption
stew oneself
Stockhausen
stomatitis aphthosa
tag lines
terabecquerels
terminating power meter
thermal expansion and shrinkage
total ridge count
TTMS (telephone transmission measuring set)
UniData
uniform naming convention
vagueish
villela
watt hour capacity
worked out
yipper