时间:2018-12-27 作者:英语课 分类:银行英语情景口语


英语课

   A: Hello again. What can I do for you today?


  您好,又见面了。今天我有什么可以帮您的?
  B: Yes, I'm back! It's nice to see you again. I'm here about those documents.
  是呀,我回来了!很高兴再次见到你。我是来处理这些单据的。
  A: Ah yes, the ones from Sapporo we were dealing 1 with yesterday?
  是啊,是昨天我们处理的从札幌过来的那些单据吗?
  B: That's right. I had a phone call asking me to come back in,about rejecting them?
  正是如此。我接到电话让我回来,是关于拒付退单的事吗?
  A: Well, we were contacted by your manager and he said......
  嗯,您的经理联系过我们,他说......
  B: Yes, we talked about it and thought it was better and significantly quicker to ask the company to pay a Discrepancy 2 Fee.
  是的,我们谈过了,而且我们认为要求对方支付不符点费用比较好,而且要快很多。
  A: The customer got back to us this morning and they have agreed to pay a Discrepancy Fee of 100 US dollars.
  今天早上该客户回复了我们,他们已经同意支付100美元的不符点费用。
  B: That's wonderful news! I'm glad we decided 3 to rethink our actions; it's all turned out for the best this way. Thank you for helping 4 us to fix that little problem.
  真是个好消息!我真高兴我们决定重新考虑我们的处理办法,结果证明这才是最好的结果。谢谢你帮助我们解决那个小问题。

1 dealing
n.经商方法,待人态度
  • This store has an excellent reputation for fair dealing.该商店因买卖公道而享有极高的声誉。
  • His fair dealing earned our confidence.他的诚实的行为获得我们的信任。
2 discrepancy
n.不同;不符;差异;矛盾
  • The discrepancy in their ages seemed not to matter.他们之间年龄的差异似乎没有多大关系。
  • There was a discrepancy in the two reports of the accident.关于那次事故的两则报道有不一致之处。
3 decided
adj.决定了的,坚决的;明显的,明确的
  • This gave them a decided advantage over their opponents.这使他们比对手具有明显的优势。
  • There is a decided difference between British and Chinese way of greeting.英国人和中国人打招呼的方式有很明显的区别。
4 helping
n.食物的一份&adj.帮助人的,辅助的
  • The poor children regularly pony up for a second helping of my hamburger. 那些可怜的孩子们总是要求我把我的汉堡包再给他们一份。
  • By doing this, they may at times be helping to restore competition. 这样一来, 他在某些时候,有助于竞争的加强。
标签: 银行英语
学英语单词
active nest
ahead of the times
american association of farmers' institute worker
amnesties
amway
angular gap
annealable
apparelling
appentice
bendixsons
benthamites
bivalved
brake power
Breckenridge, Mount
bud dormancy
Caicara
call-back pay
cession number
charge-coupled frequency divider
common peripheral interface
complete sets of equipment
connections between factory and shops
customer experience
degree of reserve recovery
differential reinforcement
eigenberg
epigrammatising
establish sb in business
every silver lining has a cloud
field of lines behaviour
fiorentinoes
from above
function of motion
gas dome
gentlemanship
gorgerin
gradatories
granscarbamylation
graphical information
heating electrode
high impedance relay
Homestead Movement
honorand
horahs
indeficient
inoxidized
instimulation
isolated atom
Kuettner's ganglion
Kφng
lack of title
latrell
leader-figure
lenticelles
Lumpeto
maresca
medium heating furnace
multixtation seamer
municipal airport
neccessary
Nucleolites
ofre
only loadable
otocleisis
overbreakage
partridges
petroleum lubricant
Phetracha
polar reciprocal curve
pressure garment
prison-building
professional fee
pupil-teacher system
pure glutinous rice flour
rapid ceramic firing
reapir of partial atrio-ventricular canal
relational query
report tape
respiratory rhythmgenesis
reticulite
rift-sawed
round-the-clock emergency system
sal sedatirum
San Jose Oil Agreement
Sceaux
sectional roller
short-termisms
software systems
spherolite porphyry
steric sea level
theories-of-mind
tire load
tissue-specific gene knockout
took someone out
transfusive
transverse fold
twenty-high roll mill
type-tokens
venae auditivae internae
villainousnesses
yo mama