银行英语情景口语 第19期:现金业务 挂失情景(3)
时间:2018-12-27 作者:英语课 分类:银行英语情景口语
英语课
A: This is IBJ Bank, Claire speaking, how may I help you?
这里是IBJ银行。我是Claire,我能如何为您效劳呢?
B: Oh, hello, yes, erm ... I've just lost my bank stuff.
喂,你好,是的,嗯……我刚把我银行的东西给丢了。
A: I'm sorry, could you be a little more specific?
对不起,请您说得详细一点儿,好吗?
B: You know my bank stuff. My card, my book....
就是那些银行的东西,我的卡、存折。
A: OK, I will have to take some details from you. Could you tell me your name please?
好的,我需要一些您的详细资料。请您告诉我您的姓名,好吗?
B: Jim Chan. The account's in my name. Is that all you need to know?
Jim Chan。账户是以我的名字开的。这是不是你要的全部信息?
A: Not quite, Sir. We will need to also know the account number, the deposited 1 amount and your PIN number. You will also have to come in and fill out some forms.
还不够,先生。我们还需要知道账号、存款金额和您的密码。您还得来一趟,填一些表格。