时间:2018-11-29 作者:英语课 分类:英语口语


英语课

   我们都知道普遍意义上的劳动分为脑力劳动(mental labor 1)和体力劳动(manual labor)两种。如今,一种新的劳动形式emotional labor(情绪劳动)走入我们的视野。你听说过吗?


  Emotional labor is a form of emotional regulation wherein workers are expected to display certain emotions as part of their job, and to promote organizational goals. The intended effects of these emotional displays are on other, targeted people, who can be clients, customers, subordinates or co-workers.
  情绪劳动(emotional labor)指要求员工在工作时展现某种特定情绪以达到其所在职位工作目标的劳动形式。这些特定情绪针对的目标人群有:客户、顾客、下属,或者同事。
  Example professions that require emotional labor are that of nurses and doctors, waiting staff, actors (e.g. in a movie kiss), as well as airline stewardesses 2.
  有情绪劳动需求的职业有:护士、医生、服务员、演员(比如要在电影中表演接吻场景),以及空乘人员等。
  Jobs involving emotional labor are defined as those that:
  有情绪劳动需求的职业一般有如下特点:
  require face-to-face or voice-to-voice contact with the public
  需要与公众有面对面接触或者通过声音接触
  require the worker to produce an emotional state in another person
  需要员工为他人营造某种情绪状态
  allow the employer, through training and supervision 3, to exercise a degree of control over the emotional activities of employees.
  允许雇主通过培训和监督对员工的情绪活动有一定掌控能力。

1 labor
n.劳动,努力,工作,劳工;分娩;vi.劳动,努力,苦干;vt.详细分析;麻烦
  • We are never late in satisfying him for his labor.我们从不延误付给他劳动报酬。
  • He was completely spent after two weeks of hard labor.艰苦劳动两周后,他已经疲惫不堪了。
2 stewardesses
(飞机上的)女服务员,空中小姐( stewardess的名词复数 )
  • If you need help, stewardesses will be pleased to help you. 如果你需要帮忙的话,空中小姐会很高兴为你效劳。
  • Stewardesses on planes should be employed for their ability, not for their looks. 应该根据能力而不是容貌来录用飞机上的女服务员。
3 supervision
n.监督,管理
  • The work was done under my supervision.这项工作是在我的监督之下完成的。
  • The old man's will was executed under the personal supervision of the lawyer.老人的遗嘱是在律师的亲自监督下执行的。
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a bee mite
a fat lip
adaptive man-machine nonarithmetic information processing
anticold
arianist
artificial intraocular lens
auditory information
authentic surveyer
axle tilt
big-bath accounting
bond investment account
book
Bourget, Aéroport de Le
broad ocean
burst into laughter
cespi
chilidium
cochain complexes
Codeinism
Condong-kecil, Sungai
consummations
contemporaneities
corps
cuntwardly
database key
deckle frame
deducible
dirty weekend
domestic storage financing
Ebringen
electrooptic(al) modulator
emission vacuum spectrometer
Epipactis mairei
erythroblastotic
estate at sufferance
esthesioneure
evidence-based-practice
fission yield characteristic
flitted
furanilide
generally accepted accounting practice
Gestalgar
gingival curvature
great grey owls
ground duty
guilts
hacking into
hatch boat
hazelgrove
Hsp72
iconizing
involument
isotrihydroxycholine
jig concentrate
jury instructions
keen price
Kocher's symptom
koco
ligialty
Londonderry District
lowfield
maintenance free operation
Messinese
mixed coal
monometer
N-noramepavine
objicient
offensive play
oilway
onioned
osmeterium
palloid gear
Phenethiurn
phosphate absorption coefficient
piano player
picture reproducer
preliminary interview
psychrometres
retriangulated
right-and-left-hand chart
rotary broom-slat sweeper
rotating dipole method
row-by-row system
savoy alps
saxhorn contrebasse
Shihan
simultaneous variables
sixth
squaring up machine
stepped diameter auger
stoneware clay
technical magnetization
train control line
trigeminal cough
trimonthlies
ulti
vietti
vSphere Replication
Vǔlchidol
well-given
yarn reinforced elastomer
zygosporangium