访谈录 2009-04-17&04-18 【洋葱新闻】世界上最不友
时间：2018-12-11 作者：英语课 分类：访谈录2009
Business Week Magazine released its annual air traveler’s report this week with Prague’s Franz Kafka International Airport, ranking last in customers’ satisfaction due to long flight delays, poor service and in overall oppressive impersonal 1 atmosphere.
The report found the average delay at Franz Kafka International is 31 hours longer than the next worst airport. We spoke 2 to several American travelers who were reported spending weeks, and in some cases months waiting for flights.
I asked the ticket person “What gate my flight was at?” and they said that the airline I was flying didn't exist and everyone keeps calling me ass 3.
The airport was also cited as difficult to navigate 4, with a list of complaints including curbside shuttle services which loop around the airport before depositing passengers back to their starting point and extremely long corridors leading to dead ends.
Gate B2 is next to Gate B11, and Gate B14 is in the F terminal.
Business Week also rated Franz Kafka International among the worst airports in terms of customer service, calling the employers, “completely indifferent to travelers’ needs”.
“If there is a problem, fill out complaint form, and place it in an envelope addressed to the name of the hospital in which you were born.”
In response to the ranking, the airport added a public address system in an attempt to clear up any confusion.
“Departures arriving early and arrivals landing late, may be canceled or delayed without prior notice".
The airport also created a toll 5 free customer service helpline. But when our reporters called the number this week, they found it connected them to a hat store in Stuttgart. Travelers are also reported being frustrated 6 by the airport’s unusual security procedure, which includes a time-consuming personal interview.
The security guard asked me for like 80 minutes: Are you who you say you are? Are you who you say you are? And finally, he writes “liar” on the back of my hand and lets me pass.
Airport officials say that the complaints are unfounded.
“You must understand. All problems are travelers’ own. If you only made certain to properly follow proper protocols 7, no such problems would exist. Properly follow proper protocols.”
The nearby Dostoevsky Hotel also received low marks from the passengers, a large number of whom checked in due to a flight delay and ended up murdering another guest of the hotel.
Coming up, a new medical report warns getting screened for cancer is a leading cause of finding out you have cancer.
- Even his children found him strangely distant and impersonal.他的孩子们也认为他跟其他人很疏远，没有人情味。
- His manner seemed rather stiff and impersonal.他的态度似乎很生硬冷淡。
- They sourced the spoke nuts from our company.他们的轮辐螺帽是从我们公司获得的。
- The spokes of a wheel are the bars that connect the outer ring to the centre.辐条是轮子上连接外圈与中心的条棒。
- He is not an ass as they make him.他不象大家猜想的那样笨。
- An ass endures his burden but not more than his burden.驴能负重但不能超过它能力所负担的。
- He was the first man to navigate the Atlantic by air.他是第一个飞越大西洋的人。
- Such boats can navigate on the Nile.这种船可以在尼罗河上航行。
- The hailstone took a heavy toll of the crops in our village last night.昨晚那场冰雹损坏了我们村的庄稼。
- The war took a heavy toll of human life.这次战争夺去了许多人的生命。
- It's very easy to get frustrated in this job. 这个工作很容易令人懊恼。
- The bad weather frustrated all our hopes of going out. 恶劣的天气破坏了我们出行的愿望。 来自《简明英汉词典》