生活口语：退货
英语课
课程名称：Making a Return
退货
课程介绍：A customer tries to return something to a store.
一名顾客试图退货
A:Excuse me. Can you help me please?
打扰一下。可不可以请您帮我个忙？
B:Yes. What can I do for you?
是的。我能帮你什么呢？
A:I'd like to return this product.
我想退货。
B:What appears to be wrong with it?
出什么问题了？
A:There's nothing wrong with it. However, I don't like the color.
没出什么问题。不过，我不喜欢这颜色。
B:Can I see your receipt 1, please?
我能看看你的收据吗？
A:I'm sorry, I lost it. I bought it last Friday. Can you look up the details of the sale?
对不起，我弄丢了。我是上周五买的，你能不能帮我查查销售记录？
B:I don't have those details, I'm sorry.
我们没有那些记录。很抱歉！
A:So what can I do?
那么我该怎么办？
B:I'm sorry. I can't help you without a proof 2 of purchase.
很抱歉。没有购货单的话，我帮不了你。
A:I'll go home and look for it, then I'll be back.
我回家找找，然后再回来。
n.收据，收条；收到，接到
- We are in receipt of your letter of the 10th.我们收到了您十日的来函。
- I asked for a receipt.我要一张收据。
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生活口语