职场英文口语 第53期:如何给予反馈(2)
时间：2019-01-14 作者：英语课 分类：职场英文口语
英语课
I'm a little bit concerned about something.
我对一些问题有点担心。
"I'm a little bit concerned..." Doesn't that mean something bad?
“我对一些问题有点担心。”这是不是不好的意思。
Yes, Anna, Paul is using a polite turn of phrase 1 to say he is unhappy about something.
是的，安娜，保罗正在用礼貌的方式表达他对某事不满意。
Let's see what he's got to say....
看看他要说什么……
I think you need to work on your telephone manner.
我想你需要改进你的电话谈话技巧。
Work on my telephone manner?
改进我的电话谈话技巧？
It means 2 the way you talk on the phone is not good enough and you have to improve it – to work on it to make it better.
这意味着你的电话谈话方式不够好，你需要改善它，使它变得更好。
Perhaps you should think about …
也许你应该想想……
Perhaps you should think about – that's a polite way of telling you to do something!
也许你应该想想……这是一种礼貌的方式告诉你要怎么做某事。
Anna, are you listening to me?
安娜，你在听我说话吗？
Yes, sorry, I was just sort of, err 3, talking to myself.
是的，对不起，我只是在自言自语。
Could you repeat what you said please?
你能重复一下刚才说的吗？
Right, I'll start again.
好的，我从头再说一遍。
I said: I'm a little bit concerned about your telephone manner.
我说：我有点担心你的电话谈话技巧。
You need to work on the way you speak to clients 4.
你需要改进你跟客户说话的方式。
Perhaps you should think about being a bit more polite to clients; it's important for the image of the company.
也许你应该考虑对客户说话时更礼貌一些，这对公司形象很重要。
Oh okay.
好的。
You can go now – take another biscuit with you – that's my last chocolate wafer, you lucky thing!
你现在可以走了，拿一块饼干吧，这是我最后的巧克力薄饼，幸运的人！
n.短语，词组；成语，习语
- The phrase was caught on and immediately became popular.这个短语被采用后很快就流行了。
- That's exactly the phrase I was looking for.这就是我一直找的那个短语。
n.方法，手段，折中点，物质财富
- That man used artful means to find out secrets.那人使用狡猾的手段获取机密。
- We must get it done by some means or other.我们总得想办法把它干完。
vi.犯错误，出差错
- He did not err by a hair's breadth in his calculation.他的计算结果一丝不差。
- The arrows err not from their aim.箭无虚发。
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