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This is the second in a two-part Business English Podcast lesson on resolving conflict, in which weve been focusing on solving everyday disagreements in the office. Ben, a new training specialist at a manufacturing company, feels that he is doing an

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So effective was his discovery that throughout his rule he continued to refine it. Hundreds of statues were made of his heroic physical presence. Alexander may have had the perfect image, but it was u

Resolving difficulties

Imagine that you are giving a second warning to an employee whose work or attitude is not of a high standard. What words or phrases might be useful in this conversation? 假设你第二次警告一个员工，因为他的工作态度不端正，在对话中你会用什么样的词或短

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People do not always get along, so dealing with conflict is part of any job. And as often as not, work disagreements get resolved as much as in informal discussions in the hallway, as they do in the conference room. So, in this two-part series on res

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