[网络] 客户访谈;客户回访管理;客户访问

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(204) / 评论(0) 分类 初级口语教程

[00:00.00]Applying for a job by Phone [00:04.52]电话求职 [00:09.04]I Call for Inquiry [00:12.29]一、电话查询 [00:15.54]Model Sentences [00:17.04]典型例句 [00:18.55]I was wondering if you are hiring at this time. [00:21.04]我想知道你们

发表于:2018-12-05 / 阅读(123) / 评论(0) 分类 求职英语

[00:00.00]VI Education Status 3 [00:02.17]六、教育状况(3) [00:04.34]Model Sentences [00:05.49]典型例句 [00:06.64]What kind of activities were you involved in? [00:08.63]你曾经参加过哪些课外活动? [00:10.63]Were you in a lea

发表于:2018-12-05 / 阅读(192) / 评论(0) 分类 求职英语

[00:00.00]XIII Abilities [00:02.42]十三、个人能力 [00:04.83]Model Sentences [00:06.23]典型例句 [00:07.63]What is your greatest strength? [00:10.48]你的最大长处是什么? [00:13.32]Have you any experience with a computer? [00:15.27]你

发表于:2018-12-05 / 阅读(167) / 评论(0) 分类 求职英语

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(145) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(148) / 评论(0) 分类 商务电话英语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(112) / 评论(0) 分类 英语博客-北美风情

Carrie: How did the job interview go? Jock : It went very well. Thanks. Carrie: What's the name of the company? Jock : Chunghwa Computers. Carrie: I've heard it has a good reputation. Jock : That's why I applied for a job there. 工作面试 卡丽:面

发表于:2018-12-08 / 阅读(609) / 评论(0) 分类 赖世雄初级美国英语

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(85) / 评论(0) 分类 办公室英语口语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(87) / 评论(0) 分类 礼节美语

1. What is one service NOT included in the special price at the beauty salon? A. a hair wash B. a manicure, or nail trim C. a massage 2. What does the customer do for a living? A. He's an attorney. B. He works in the health care industry. C. He's emp

发表于:2018-12-28 / 阅读(87) / 评论(0) 分类 听英文对话做选择

Youve already heard our interview with Harp, now heres the interview with Maura! How much do you know about Maura already? Do you know which countries she visited when she travelled around Europe? Do you know in which country she taught English? Set

发表于:2019-01-01 / 阅读(86) / 评论(0) 分类 英语博客-北美风情

An interview 面试 I had an interview today 今天我有面试 I set the alarm for fear that I would get up late. 为了怕睡太晚,我设定了闹钟 I arrived at company very early for making a first impression. 我很早就抵达那家公司,以

发表于:2019-01-02 / 阅读(84) / 评论(0) 分类 不用背句型学英语

The Office - Job Interview II (C0062) A: Thanks for coming in today, did you have any trouble finding us? Please take a seat. B: Thank you. A: So, lets get started; tell me a bit about your educational background. B: Sure! Well, I graduated with hono

发表于:2019-01-08 / 阅读(101) / 评论(0) 分类 纯正地道美语

The Office - Job Interview III (C0065) A: Very good. Now, I have a couple of final questions. B: I hope theyre not too hard! A: Well, why should we hire you? B: I think that I would be a perfect fit in this company.I have a unique combination of stro

发表于:2019-01-08 / 阅读(87) / 评论(0) 分类 纯正地道美语

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(132) / 评论(0) 分类 英语新闻

watch now to an NBC news Exclusive---an interview with Britain's new Prime Minister Gordon Brown. After several days of meetings with the President, he is in New York this morning to give a speech at the United Nations. Earlier this morning he sat d

发表于:2019-02-07 / 阅读(89) / 评论(0) 分类 访谈录

BEIJING, Jan. 15 (Xinhuanet) U.S. top rank cyclist Lance Armstrong confessed to Oprah Winfrey during an interview on Monday that he used performance-enhancing drugs to win the Tour de France. Armstrong said he was prepared to speak candidly during th

发表于:2019-02-07 / 阅读(114) / 评论(0) 分类 英语新闻

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(129) / 评论(0) 分类 商务礼节美语

? Traditional-- what are your strengths and weaknesses or why do you want to work for this company. ? Behavioural--tell me about a time when had to face a difficult problem or have you ever failed to achieve a goal. ? The telephone interview comes wh

发表于:2019-02-18 / 阅读(134) / 评论(0) 分类 求职英语
学英语单词
aceria sylvestrae
ad hoc assumption
affinity constant
airborne gravity measurement
Alekseyevskiy
alternative vote
American brooklime
aqj
backward transfer
bacterial antigen
balistoides conspicillum
bardeen-cooper-schrieffer (bcs) theory
bits per seconds
brace type
bucketwheel
cacistocracies
co-latitude
complex-Bound
conductive synthetic fibre
cross section drawing
curved needle holders
decisionmake
desire theory of mind
diagnostic error processing
dumbledores
ecological triangle
elevation of sight
eqc
flat rates
foetopathies
goes out of use
gracilized
helicopter flight dynamics
hidipo
highlight adjustment
histoarchitecture
homomorpheme
honorary director
iafrate
indirect assessment
insectum
interurban road
iodotyramine
isapgol
kerb crawlers
Kheis
KultLeaders
lekane
line conch
longitudinal short-period total damping
lustre glaze
M and N agglutinogens
make a survey
Maple Glen
median tongue swelling
medium scale integration circuit
meliola schimicola
model group
mountain avens
multipication rate
ocellated crakes
on a platter
operation result
oriented polymer
peripheral spectrum
pocket shaped valves
Poha-dong
power line breakdown
pressure reducing reservoir
prototrochal girdle
pulse polarity selector
queerity
quill faceplate
screen dimensions
sealing water pipe connection
self-closing link
short-circuit current rush
shulsky
shuttle run
sign-change amplifier
someplaces
spin-spin relaxation
squamosus
St-Lambert
stone searcher
switch control
symbolic stream generator
symphiantherous(symphiantherus)
systems architectures
Tagualó
takaful
Tarago
temper tantrum
tenant in tail
to make ends meet
trace test of cointegration test
traction transformer of Wood Bridge connection
visnagen
waiflikest
water table contour
Webservices
writable control store