[网络] 顾客需求;客户需求;用户需求

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(346) / 评论(0) 分类 初级口语教程

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(203) / 评论(0) 分类 纯正地道美语

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(240) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(228) / 评论(0) 分类 商务电话英语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(190) / 评论(0) 分类 英语博客-北美风情

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(153) / 评论(0) 分类 办公室英语口语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(205) / 评论(0) 分类 礼节美语

Reporter: Well, thats kind of an interesting point, because one of the things you will hear out there is that some solution providers will tell you that HP doesnt have as many people on the street as some others to help them sell. But what youre real

发表于:2018-12-28 / 阅读(215) / 评论(0) 分类 世界500强CEO访谈

[00:00.48]易考范文二十二 [00:04.00]What we can see in the picture is a young woman, [00:09.00]who stands for the online dealers, [00:11.40]is blowing a balloon with the word [00:14.34]commitment on it. While a consumer shrinks [00:18.65]at the

发表于:2018-12-30 / 阅读(199) / 评论(0) 分类 考研英语易考范文背诵

Sri Lanka hopes to take advantage of the growing regional demand for information technology graduates. A new training institute opens next year to provide skilled graduates to meet increasing demand. Ron Corben recently visited Colombo and has this

发表于:2019-01-12 / 阅读(221) / 评论(0) 分类 VOA标准英语2008年(九月)

Lesson 90 Demand 1.This work demand scare and patience . 2.She demanded to talk to the headmaster . 3.I demand to know the truth . 4.The policeman demanded the boy's name . 5.We demand that you should give an answer at once . 6.They refused my demand

发表于:2019-01-14 / 阅读(196) / 评论(0) 分类 辛沛沛NO-BOOK 辛沛沛口语初级版

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(267) / 评论(0) 分类 英语新闻

A: Hello. Can I return this radio, please? B: Sure. Do you have your receipt? A: I misplaced it somewhere. B: Unfortunately, I cannot give you a refund without it. A: But I bought it right here just yesterday. B: I'm sorry, but there are no exception

发表于:2019-01-20 / 阅读(179) / 评论(0) 分类 购物英语对话

A: How can I help you today? B: I am returning something that I bought yesterday. A: What would you like to return? B: I'm returning a cellphone. A: Was there somethinig wrong with it? B: It's defective. A: What isn't working on it? B: It keeps turni

发表于:2019-01-20 / 阅读(181) / 评论(0) 分类 购物英语对话

A demonstrator is blocked by Bolivarian National police during an anti-government march to the headquarters of the national electoral body, CNE, in Caracas, Venezuela, Wednesday, May 18, 2016. Opposition protesters were blocked from reaching the CNE

发表于:2019-02-05 / 阅读(207) / 评论(0) 分类 cctv9英语新闻2016年

The oil-producing OPEC cartel has for the fourth straight month trimmed its estimate of world demand for oil for the rest of this year and in 2012. The 12-nation Organization of the Petroleum Exporting Countries said Tuesday that the demand for oil w

发表于:2019-02-06 / 阅读(227) / 评论(0) 分类 英语新闻

VIENNA, Jan. 17 (Xinhua) -- The Organization of Petroleum Exporting Countries (OPEC) (石油输出国家组织 )raised its forecast Monday for global oil-demand growth this year, encouraged by outlook of continued world economic recovery. In 2011

发表于:2019-02-08 / 阅读(436) / 评论(0) 分类 英语新闻

CHICAGO, April 1 (Xinhua) -- General Motors Co. said on Friday that it sold 206,621 vehicles last month, up 11.4 percent from a year ago, as higher gasoline prices triggered demand for smaller and more fuel-efficient vehicles. The U.S. automaker said

发表于:2019-02-11 / 阅读(246) / 评论(0) 分类 英语新闻

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(257) / 评论(0) 分类 商务礼节美语

模仿文本: The plant needs 250 skilled employees to work over three shifts if it has to meet customer demand. But that kind of labour is in short supply. So, the factory's owner Jaydeepsinh Vaghela is forced to employ untrained youngsters from n

发表于:2019-03-02 / 阅读(218) / 评论(0) 分类 英音模仿秀
学英语单词
-metrics
amundsens
annu-
aseismatic stability of bridge
balance transmission
baled scrap
bank settlement plan
benisch
blowjobbers
bow chock mooring pipe
Break Even Point
bring ... around
casing complete assembly
childraisers
chronic fibrous mastitis
closed plasma device
Colbert butter
combined main and exhaust steam turbine
come a mucker
committal order
conditions for employment
countersecured
cupric acetylide
Dacarbazinum
deeleys
designated defending
desmoglein
drove in
drum reactor
E-type mill
Elliott
epyx
finely-cuts
fundamental absorption
George Wimpey
grammatical word
herba millefolii
hills and valleys
hundred-weight
Hwangch'o-ryǒng
hysol
inhaul line
Jewlessness
Kokytos
Lakitelek
lasante
Lembeh, Pulau
Ligusticum sinense
lithophyllum tumidulum
lose the day
manufacturers wire
massual
mesocrystalline texture
NDW
nonapostolic
notice of revision
occupancy right
ocean trench
palmiter
papolater
pbbs
Pedicularis aloensis
perloyn
playmakers
portie
postdental
power to engage in import and export trade
powwowing
predella
Public Shareholders Group
pulsating organ
pultre
putrid stool
quantity of distillate
quercus aliena acutiserrata
radionucide
Recey-sur-Ource
reschedulers
Roca, L.
schiff's-reagent
second order phase transition
sell oneself short
semifinished hexagon head bolt
shelf channel
shit ass
slope boring
slowly varying function
soil and water utilization
spooniness
stereocorrelation
sundisk
TECB
tensure
thermocompression
tin-tube
triethylchloro-silicane
turdine
unadvised
unprejudicated
varactor multiplier chain
wild meadow lily
wormseed mustard