时间:2018-12-26 作者:英语课 分类:外贸服装口语


英语课

 处理客户的抱怨 Handling the Customer's ComplaintsS: Salesclerk 售货职员 C: Customer 顾客情景对话 Dialogue对话2C: I'm afraid I'll have to cancel our order.


恐怕我必须取消我们的订单。
S: What's the matter?
怎么回事?
C: The shipment 1 is not consist with the original sample.
这批货物与原样不一致。
S: These clothes were produced after the fashion of the sample given by your company.
这些衣服是按照你们公司提供的样品生产的。
C: We regret to say that we are not in a position to accept these clothes as they are out of accord 2 with the sample.
很遗憾,我们不能接受这些衣服,因为它们与样品不符。
S: You can't be serious!
你不是开玩笑吧!
C: No, I'm a serious. I'm afraid I'll have to cancel the deal unless you reduce your price.
不,我是认真的。恐怕我将不得不取消这笔交易,除非您降价。
S: Well, in view of our good cooperation over the past years, we can take some considerations, but only for this order.
好吧,鉴于过去多年的友好合作,我们可以做些考虑,但仅限这批衣服。
C: Then how much can you go down?
那么你能减多少?
S: 0.5% off the original price.
原价的0.5%。
C: 0.5%! your reduction 3 is too modest. What about 2%?
你的降价幅度太小了。2%怎么样?
S: No. I'm afraid it's still not accpetable.
不行,恐怕我还是不能接受。
C: What do you say to 1%, then?
1%怎么样?
S: I have no choice but to accpet your condition.
除了接受你的条件,我别无选择了。
C: Thank you. Let's call it a deal.
谢谢。那么成交了。
S: All right. That's settled.
好吧!就这么定了。

1 shipment
n.装货,装载的货物
  • The goods are done up in bundles for shipment.货物已打包以备装船。
  • Please advise the date of shipment as soon as possible.请尽快通知装货日期。
2 accord
vt.给予(欢迎、称颂等) vi./n.符合,一致
  • Most people are in accord with their desire for peace.在渴望和平这一点上,大多数人都是一致的。
  • The hearts of our people accord with those of yours.我们两国人民心心相印。
3 reduction
n.减少,减低,减缩;减少,减低
  • Reduction in income tax will be welcomed with open arms.减少所得税将受到热烈欢迎。
  • You will have a reduction for cash.付现金可以打折扣。
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abelisaurs
absorption loss water
admittance matrix
aggregate liquid asset
ahlburg
akkade
Alplily
application security layer
archaeornithess
bank-up water level
base of lung
beewax
beyeler
Bis-(isopropylamido)
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bromopyridine
bullae of lung
call round
cast-to-shape specimen
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cede
change ability
chipman
chlorinated insecticide
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color negative film
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control relay forward
daudets
domestic loom
egg dance
electrical parameters of a television system
Ellis lsland
endometatoxic compound
enframed
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feed through signal
foreland fold
glass atomizer
Gnathostomum
hack squat
haloprogin
have a feeling
have the gallows in one's face
Hayashi Razan
Herbesthal
hysterophytal
ice-pail experiment
ICGE
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inspection of plate edges
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namaskar
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the cat s pyjamas
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ulnar tuberosity
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unquenching
Volga-Ural Petroleum and Gas Province
wifebeater
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