时间:2018-12-26 作者:英语课 分类:外贸服装口语


英语课

 处理客户的抱怨 Handling the Customer's ComplaintsS: Salesclerk 售货职员 C: Customer 顾客情景对话 Dialogue对话2C: I'm afraid I'll have to cancel our order.


恐怕我必须取消我们的订单。
S: What's the matter?
怎么回事?
C: The shipment 1 is not consist with the original sample.
这批货物与原样不一致。
S: These clothes were produced after the fashion of the sample given by your company.
这些衣服是按照你们公司提供的样品生产的。
C: We regret to say that we are not in a position to accept these clothes as they are out of accord 2 with the sample.
很遗憾,我们不能接受这些衣服,因为它们与样品不符。
S: You can't be serious!
你不是开玩笑吧!
C: No, I'm a serious. I'm afraid I'll have to cancel the deal unless you reduce your price.
不,我是认真的。恐怕我将不得不取消这笔交易,除非您降价。
S: Well, in view of our good cooperation over the past years, we can take some considerations, but only for this order.
好吧,鉴于过去多年的友好合作,我们可以做些考虑,但仅限这批衣服。
C: Then how much can you go down?
那么你能减多少?
S: 0.5% off the original price.
原价的0.5%。
C: 0.5%! your reduction 3 is too modest. What about 2%?
你的降价幅度太小了。2%怎么样?
S: No. I'm afraid it's still not accpetable.
不行,恐怕我还是不能接受。
C: What do you say to 1%, then?
1%怎么样?
S: I have no choice but to accpet your condition.
除了接受你的条件,我别无选择了。
C: Thank you. Let's call it a deal.
谢谢。那么成交了。
S: All right. That's settled.
好吧!就这么定了。

1 shipment
n.装货,装载的货物
  • The goods are done up in bundles for shipment.货物已打包以备装船。
  • Please advise the date of shipment as soon as possible.请尽快通知装货日期。
2 accord
vt.给予(欢迎、称颂等) vi./n.符合,一致
  • Most people are in accord with their desire for peace.在渴望和平这一点上,大多数人都是一致的。
  • The hearts of our people accord with those of yours.我们两国人民心心相印。
3 reduction
n.减少,减低,减缩;减少,减低
  • Reduction in income tax will be welcomed with open arms.减少所得税将受到热烈欢迎。
  • You will have a reduction for cash.付现金可以打折扣。
标签: 外贸服装 口语
学英语单词
Aluminostomy
annonaceous
anomalous Green function
ataxia telangiec tasia syndrome
axinost (or axonost)
beach slope
biker
body block
caretaker speech
CAT (control and test)
Cervulus
characteristic impedance of lossless line
coal hulk
coarse thread tap
cockled
colpohyperplasia emphysematosa
computer operating system
continuous-way control
Coral Gables
cork tree
cost-volume-profit graph
cowessess
dari
day corrector knob
disarticulating
dress-conscious
dyaus-pitars
epidemic urticaria
exhaust-valve cam
fast combat support ship
fetid horehounds
flat sector magnet
foam rubber products
fog effect
Ghaddaffi
gram centimeter
great crested newt
heartstrings
htel
hydroperoxidation
image composition
intracellulare
johany
knowlege
law of diminishing marginal rate of technical substitution
letterhack
line light source
long - playing record
lop sth off
low rental
mail stops
Medifome
michiel
moisture suction
multiprogrammed computation
musculi adductor hallucis
nitida
no laughing matter
outframing
P-Celtic
particular Churches
plesiomorphically
plumbous metaplumbate
polyphase heating r
povlsen
pre-pilot
Priargunsk
primal cluster
Primula orbicularis
projection Ektar lens
public administration review (par)
quick service
rainmeter
raveling
red whortleberry
reducing roasting
reprovingly
Ricardo, David
river valley
sapere aude
scalar flux
sclerenchymous fibre
sclerification
segment mode
setback capacity
silk throwing
spiculating
Student's t test
subdeaconry
The biter is sometimes bit.
the way of the worlds
Thrixspermum pensile
Tom Sawyering
transmigrable
triode field effect transistor
urgent-care
vulgariser
wb (wide band)
wles
zucco