时间:2019-02-19 作者:英语课 分类:实用英语


英语课

 一、问候


  每个电话应该以礼貌的问候开始例如,Hi, how've you been? 或者Nice to hear from you. 就算你出于某种意图打电话给工作上认识的人,如果不以礼貌的寒喧开始谈话而直接进入工作主题的话也是相当不礼貌的。
  二、逐步表明来意
  接着总是该表明电话来意,你该从友好的问候正式转到工作上的目的了。这样的话,就使用短语 I'm just calling to... 作为过渡。例如,I'm just calling to see if you'd like to set up a meeting. 如果相反的情况,那你就等机会找出别人为什么打电话给你,你可以这么引导对话,So what can I do for you?
  三、礼貌的打断别人
  如果你正巧和一个非常健谈的人,可能很难 get a word in edgewise 或插上嘴。如果一个人说了有说,那你就应该打断它,但是记得要做的礼貌客气。例如,用 I would like to say something here, if I may... 或 Allow me to make a point... 开始。或是,你可以只是问一句: May I interrupt 1 you for a second?
  四、确认
  如果你在通话中制订计划的话,记得要在电话结束时确认细节。可以用以下的短语开始 Please let me confirm 2... 和 So, let me make sure I've got things straight... 并加上你理解下的各种信息。
  五、结束电话
  有时这可能是通话中最难把握的一部分!你可以祝福别人,例如在合适的情况下说 good luck on that interview 或 hope you feel better soon。此外,你可能想要确认一下你们制订的任何计划:I'll see you on Friday, then. 有时最简单的方式就说你和某人通话非常的愉快。而且,记得技巧的在你准备结束对话之前加上单词well:Well John, it's been a pleasure talking to you.

vt./vi.打断;中断;插嘴
  • It is not polite to interrupt when someone is talking.在别人讲话时插嘴是不礼貌的。
  • You'd better not interrupt him.He is sleeping.你最好别打扰他,他在睡觉。
vt.证实;确认;v.确认
  • I'll call you back to confirm.我会给你回电话确认的。
  • I need to confirm my reservation on the next flight.我要确认我预订的下一个航班。
标签: 电话英语
学英语单词
a certain
absolute rate of mobility
accidental bleeding
accosted
ADIFAB
air-gap permeance
allochthones
American smokewood
Amizil
autohoist
bedjackets
biological screening test
bipolar-cmos amplifiers
boysterous
broad-leaved plantain
Brumath
burial dome oil-gas field
calspectrin
cancer-tree
canusium (canosa)
cell swept volume
cement asphalt mortar
cheese poisoning
chip-blower
compostellas
conductivity of waste water
cost-performances
curve to tangent
desysop
deutosomes
disaccommodation factor
disquisitiones
dodoitsu
dry clean
dynamic recrystallization
dzhemilev
emery boards
encephalons
eregli
Eurya megatrichocarpa
external otitis
fanshaped delta
floating gate
focal adhesion plaque
fogging density
freely jointed chain
fretteth
full dip angle
geoglyphs
gladdy
greenidea ficicola
hydraulic tyre applying press
impulse noise blanking
in the sulks
in the works
internal chill
iodized
jacquard top coupling
jockdom
knowledge management software
lamellicorn (melolonthini)
land tax
lard oils
lavender-purple
locate statement
loop capacitance
maturing temperature of glaze
Mohammid
mushroom loudspeaker
nasal twangs
non-uniform pitch propeller
none
Patzold's condition
periodic interrupt
phosgene
piercees
play therapy
posterior intermediate sulcus (or dorsal intermediate groove)
prostatic anal atresia
Public Service Agreement
radium cell
ratio-balance type
scapegoat
single leg pickup
sjogren-mikulicz syndrome
srsesds-s
standard series table
stereocampimeter
strip aerial triangulation
Styrax tonkinensis Pierre
suspension of payment
tel avivs
temporal radiometer
tendem propulsion system
tennenbaum
tracking direction
two bites at the cherry
uncoks
unlocking yoke spring click
waist of heart
welsom