时间:2019-02-19 作者:英语课 分类:实用英语


英语课

 一、问候


  每个电话应该以礼貌的问候开始例如,Hi, how've you been? 或者Nice to hear from you. 就算你出于某种意图打电话给工作上认识的人,如果不以礼貌的寒喧开始谈话而直接进入工作主题的话也是相当不礼貌的。
  二、逐步表明来意
  接着总是该表明电话来意,你该从友好的问候正式转到工作上的目的了。这样的话,就使用短语 I'm just calling to... 作为过渡。例如,I'm just calling to see if you'd like to set up a meeting. 如果相反的情况,那你就等机会找出别人为什么打电话给你,你可以这么引导对话,So what can I do for you?
  三、礼貌的打断别人
  如果你正巧和一个非常健谈的人,可能很难 get a word in edgewise 或插上嘴。如果一个人说了有说,那你就应该打断它,但是记得要做的礼貌客气。例如,用 I would like to say something here, if I may... 或 Allow me to make a point... 开始。或是,你可以只是问一句: May I interrupt 1 you for a second?
  四、确认
  如果你在通话中制订计划的话,记得要在电话结束时确认细节。可以用以下的短语开始 Please let me confirm 2... 和 So, let me make sure I've got things straight... 并加上你理解下的各种信息。
  五、结束电话
  有时这可能是通话中最难把握的一部分!你可以祝福别人,例如在合适的情况下说 good luck on that interview 或 hope you feel better soon。此外,你可能想要确认一下你们制订的任何计划:I'll see you on Friday, then. 有时最简单的方式就说你和某人通话非常的愉快。而且,记得技巧的在你准备结束对话之前加上单词well:Well John, it's been a pleasure talking to you.

vt./vi.打断;中断;插嘴
  • It is not polite to interrupt when someone is talking.在别人讲话时插嘴是不礼貌的。
  • You'd better not interrupt him.He is sleeping.你最好别打扰他,他在睡觉。
vt.证实;确认;v.确认
  • I'll call you back to confirm.我会给你回电话确认的。
  • I need to confirm my reservation on the next flight.我要确认我预订的下一个航班。
标签: 电话英语
学英语单词
acidaffin
adrenocortical ulcer
alginate
amelioration of soils
automatic pump control
bank drafts
Becker's sign
bemoaningly
billet cutting
blade-vent implant
branch on zero instruction
built in language
Bukowo, Jezioro
calamity mt.
Cerberus, Mount
Chinese language information processing
closed end investment company
combined sine-wave signal
comic strip
commutator type watthour meter
computerized adaptive test
concrete vibrator
contract of supply
counter-offer firm
cuckoldizing
cylindrocarpin
destash
directional float tray
disymmetric dispersion
effective drum diameter
elemental radioiodine
farforth
financial KPI
floor-polishing
fluidity at rest
follow after
fore-sail sheet
form environment group
ganadera
gauthiers
giant micelle
glazing by dusting
grainstones
granide
hibar pre-packed column
horseworms
indicating bell
indicational
interruption key
Kandinsky
Krivoi Rog
Lakoda
life operation
liquid-filled prism
Lister Cove
Margaret L.
marianas
masset
maturity bonus
mianna
N-Methyladrenaline
Naira, Pulau
not have got all one's buttons
output processing
padauk
Parfen'yevo
parsternal
phosphoribosyl-5-aminoimidazole-4-carboxamide
Pill of Aucklandia and Areca Seed
plasma length
plasma tail
platinum tetrachloride
ponied up
post mortem time
punch-ball
quillard
relevant costing
retention line
retrocedes
rotary furnace process
scale forming impurity
sequentiary
Sinhalese
spray radiation treatment
ssnm
stationary time-series
stress-mark
survival suit
tagbanuas
technometry
telefocus
telephone information briefing service (tibs)
tilt-block valley
to go aboard
trophyll
turpentine oil
turtoning boom rig
undecaprenyl phosphate
undercofler
vector length register
vena centrales retinae
writing book