时间:2018-12-05 作者:英语课 分类:商务电话英语


英语课

Doing business across borders requires precise coordination 1, especially in the era of “just-in-time” delivery where goods need to be shipped to the customer at exact times. When a product is made in one country, assembled in another, and sold in a third, the companies involved need to be in constant communication from start to finish. Making sure that orders are made and delivered on time is an essential part of international business, and a lot of the monitoring will be done by phone. So, in this episode we’re going to look at ways to check on the progress of an order over the telephone.


A while back in BEP 92 & 93 we met Bill, a buyer for Bancroft’s, a chain of women’s clothing stores in the U.S. He’s placed a large order with Viva, an Italian fashion company, which is being coordinated 2 by Catherine Traynor, Foxtrot’s shipping 3 manager. Foxtrot is Viva’s U.S. distributor.


It’s now several months later and the order is due to be delivered. But Bill has just received a call from Bancroft’s warehouse 4 to let him know that only half the order has been delivered so far. Now he’s calling Catherine to check on the rest of the delivery.


Listening Questions:


1. How does Catherine let Bill know she’s looking for information about his order?

2. Where is the second part of the shipment?

3. What does Catherine offer to do to avoid separate deliveries in future?



1 coordination
n.协调,协作
  • Gymnastics is a sport that requires a considerable level of coordination.体操是一项需要高协调性的运动。
  • The perfect coordination of the dancers and singers added a rhythmic charm to the performance.舞蹈演员和歌手们配合得很好,使演出更具魅力。
2 coordinated
adj.协调的
  • The sound has to be coordinated with the picture. 声音必须和画面协调一致。
  • The numerous existing statutes are complicated and poorly coordinated. 目前繁多的法令既十分复杂又缺乏快调。 来自英汉非文学 - 环境法 - 环境法
3 shipping
n.船运(发货,运输,乘船)
  • We struck a bargain with an American shipping firm.我们和一家美国船运公司谈成了一笔生意。
  • There's a shipping charge of £5 added to the price.价格之外另加五英镑运输费。
4 warehouse
n.仓库;vt.存入仓库
  • We freighted the goods to the warehouse by truck.我们用卡车把货物运到仓库。
  • The manager wants to clear off the old stocks in the warehouse.经理想把仓库里积压的存货处理掉。
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adenylpyrophosphatase
alkynoic acid
angulates
angustata
art-histories
audio level control
axial clearance of clutch
berme
bertis
bioimagers
bred uranium
Candlemas
carboxylic polymer
changing box back
chemical cleaning agent
Christian IX
cohabiter
cryptochiral
damgate slab
danchon (tanchon)
deep bed filter
degelatinize
director radar
erythrocyanotic
extergent
F-enamel
fisherman's pies
flash fusing
flathead catfish
galliardas
glue sniffer
gold sodium cyanide
hair-streams
hallwach effect
have scruple s about
hermetic type motor compressor
hipocholesterolemic
hydraulic spring grease cup
impregnated asbestos web
improper conduct
indication of a request
intertester
island-continents
ismailiyas
isomolar
kobokobite
Lagerstroemia suprareticulata
laminated belting
lending department
long draft system
Lowenthal's tract
matrix check
Monte Caseros
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myofibroblast
Māch Kowr
n-acetyl-hydroxylamine
National Gallery
nayef
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NOR-band
one's hour
Oriental region
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payment and settlement
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pradimicin
pseudogamous
record component
Redgrave
reflection geophone
remote station supervisory equipment
reparative therapies
rosavin
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RVBODY
Sagone
Scophony television system
scram accumulator isolating valve
second teeth
segregation constant
shipping broker
silicone neuron
steering lever arm
straley
therian
tolerance clearance
top aerofoil
tree diagram
unforming
unifying force
vena jugulariss
waiver of restoration
Wales Office
white basswoods
womacks
wood spirits
work-a-day