时间:2018-12-05 作者:英语课 分类:商务电话英语


英语课

Doing business across borders requires precise coordination 1, especially in the era of “just-in-time” delivery where goods need to be shipped to the customer at exact times. When a product is made in one country, assembled in another, and sold in a third, the companies involved need to be in constant communication from start to finish. Making sure that orders are made and delivered on time is an essential part of international business, and a lot of the monitoring will be done by phone. So, in this episode we’re going to look at ways to check on the progress of an order over the telephone.


A while back in BEP 92 & 93 we met Bill, a buyer for Bancroft’s, a chain of women’s clothing stores in the U.S. He’s placed a large order with Viva, an Italian fashion company, which is being coordinated 2 by Catherine Traynor, Foxtrot’s shipping 3 manager. Foxtrot is Viva’s U.S. distributor.


It’s now several months later and the order is due to be delivered. But Bill has just received a call from Bancroft’s warehouse 4 to let him know that only half the order has been delivered so far. Now he’s calling Catherine to check on the rest of the delivery.


Listening Questions:


1. How does Catherine let Bill know she’s looking for information about his order?

2. Where is the second part of the shipment?

3. What does Catherine offer to do to avoid separate deliveries in future?



1 coordination
n.协调,协作
  • Gymnastics is a sport that requires a considerable level of coordination.体操是一项需要高协调性的运动。
  • The perfect coordination of the dancers and singers added a rhythmic charm to the performance.舞蹈演员和歌手们配合得很好,使演出更具魅力。
2 coordinated
adj.协调的
  • The sound has to be coordinated with the picture. 声音必须和画面协调一致。
  • The numerous existing statutes are complicated and poorly coordinated. 目前繁多的法令既十分复杂又缺乏快调。 来自英汉非文学 - 环境法 - 环境法
3 shipping
n.船运(发货,运输,乘船)
  • We struck a bargain with an American shipping firm.我们和一家美国船运公司谈成了一笔生意。
  • There's a shipping charge of £5 added to the price.价格之外另加五英镑运输费。
4 warehouse
n.仓库;vt.存入仓库
  • We freighted the goods to the warehouse by truck.我们用卡车把货物运到仓库。
  • The manager wants to clear off the old stocks in the warehouse.经理想把仓库里积压的存货处理掉。
学英语单词
access manager
acquired immune deficiency syndromes
adiabatic curve
ailurophiles
amplified interpretation
Ant-Vireo
Antonia
atomic angular momentum
attachment flange
automatic bypass valve
babyishly
baitshops
Bembridae
bemeant
Blastocladiales
censor out
ciprofibrate
colour-serjeant
comb ... hair
concho-grass
crinkley
daemonophobia
Decaspermum esquirolii
Dryopteris fragrans
eaved
Europa, Pta.de
evaporator strip holder
farras
ferroprotoporphyrin
froth flotation
fuddling
full wave rectifier
genus Placuna
grease pits
half-height drive
have someone's guts for garters
Hawtrey, Mt.
holes in pattern
in-thing
indirect discrimination
indirect-arc furnace
istake measure
japao
katsuwonus pelamiss
keramite (mullite)
license plate
longbeards
lounge around
manual removal
marjayouns
meet sb halfway
methyl p-methyl benzoate
model following
mucopolysaccharide-N-acetylneuraminylhydrolase
none-kin
nonsonorous
odd moment
offskip
oil flinger
on my case
otelo
pancratic lens
Periyār R.
perpetuum mobile of the first kind
piledriver
pole jumps
product introduction
pronouncement of judgment
pulse-phase system
quarion
REA Rural Electrification Administration
recursive descent parser
scabricola ocellata
scheduling model
schlottmann
scurfy
sealing effect
secondary homonym
secondary metal
self-operated control valve
sociology departments
squeeze mouding machine
sridevi
standard hour system
statutory assignee
styrene-acrylonitrile copolymer
sufferances
taper thimble
thin-layer chromatogram
transmission-utilization ratio
trintignant
tubular(tracheal)sound
two-pence
underutilize
unheled
V and T
vapo(u)rizability
Vicia tenuifolia
wagon control computer
wire rope detector
year dot
zabras