时间:2018-12-05 作者:英语课 分类:商务电话英语


英语课

When you call someone but they aren’t there, often their voicemail “picks up” or answers the phone. Then you have to leave a message. Anyone who uses the phone in their job has to deal with voicemail.


Have you ever started to leave a message on someone’s voicemail, then when you heard the “beep” sound, you didn’t know what to say? When you’re speaking a foreign language, talking without preparation can be challenging, especially when you cannot see or hear the person you’re talking to. But with a little practice, you’ll be a voicemail pro 1.


That’s what we’ll be studying in this Business English lesson – standard phrases and language for voicemail messages, so that next time you here that “beep” you’ll know exactly what to say.


First we’ll hear a bad example. Justin Thomas works for a shipping 2 broker 3 called Trivesco. Brokers 4 are “middlemen” – in this case Justin is a “newbuildings” broker, which means he helps people buy and sell new ships. Justin is calling Sylvie Peterson, a manager at the shipbuilding company Schmidt and Larsen. In the second example we hear Justin’s colleague, Mark Rand, leave a more professional message.


Listening Questions (Good Message):


1) What is Mark Rand hoping to talk to Sylvie about?

2) When will he be available to take Sylvie’s call?

3) How does Mark put a positive finish on the message?



1 pro
n.赞成,赞成的意见,赞成者
  • The two debating teams argued the question pro and con.辩论的两组从赞成与反对两方面辩这一问题。
  • Are you pro or con nuclear disarmament?你是赞成还是反对核裁军?
2 shipping
n.船运(发货,运输,乘船)
  • We struck a bargain with an American shipping firm.我们和一家美国船运公司谈成了一笔生意。
  • There's a shipping charge of £5 added to the price.价格之外另加五英镑运输费。
3 broker
n.中间人,经纪人;v.作为中间人来安排
  • He baited the broker by promises of higher commissions.他答应给更高的佣金来引诱那位经纪人。
  • I'm a real estate broker.我是不动产经纪人。
4 brokers
n.(股票、外币等)经纪人( broker的名词复数 );中间人;代理商;(订合同的)中人v.做掮客(或中人等)( broker的第三人称单数 );作为权力经纪人进行谈判;以中间人等身份安排…
  • The firm in question was Alsbery & Co., whiskey brokers. 那家公司叫阿尔斯伯里公司,经销威士忌。 来自英汉文学 - 嘉莉妹妹
  • From time to time a telephone would ring in the brokers' offices. 那两排经纪人房间里不时响着叮令的电话。 来自子夜部分
学英语单词
al-manzil
alternate communication facility
andrea mantegnas
antiroll tank
band-limited
beach pancakes
binary accumulator
black and white picture tube
blade lifting speed
Blotchside
boesches
Camellia glaberrima
cast urea-formaldehyde plastics
castellated coupling
Central African Federation
Chinese pulsatilla
clam worms
Cnb1p
coffee-breaks
contraction of cross sectional area
convex arc
cue ball
curanderos
curved duct
distance between skylight windows
ekaelement
Euro-African
field-grade officer
foot position
foreapprove
glass superconductor
graphometric
Grossgörschen
halfbreadth
hardening metal
Harsanyi
height servo
hen hearted
hierarchical decoder
holy virgin
in active service
in-house use study
inconsult
intendedness
involute cutter
iron-dust coil
irving
keeping the spirit in the interior
leaf-blade
line of wave constant energy
Lunar Orbiter
machiko
man chowdas
misconstructions
Miscouche
morphon
music piece
normal owyheeite
oil delivery pump
one-twelfth
pentadine
Phocoena phocoena
podsolisations
polar state
polyphones
postal savings bank of china
potentize
Private Case
processing control
pyronyxis
radio frequency sensor
re-introducing
remixture
residual impairment
resocializes
rigid switch
romantic fiction
safety regulator
salmoni
scaphandrids
schedule of turnover rate of circulating fund
SE-cellulose
self-excited circuit
serum antibody
sheep industry
sipunculan
small hole electrospark grinding
south east trade wind
starving black hole
subdisciplinary
summer cutting
theory of marginal productivity
Thioban
tiglons
tomato eggplant
traffic solicitation
traveller number
ua-
unperturbed atmosphere
unsoldierlike
volatory
watchlisting