时间:2018-12-05 作者:英语课 分类:商务电话英语


英语课

When you call someone but they aren’t there, often their voicemail “picks up” or answers the phone. Then you have to leave a message. Anyone who uses the phone in their job has to deal with voicemail.


Have you ever started to leave a message on someone’s voicemail, then when you heard the “beep” sound, you didn’t know what to say? When you’re speaking a foreign language, talking without preparation can be challenging, especially when you cannot see or hear the person you’re talking to. But with a little practice, you’ll be a voicemail pro 1.


That’s what we’ll be studying in this Business English lesson – standard phrases and language for voicemail messages, so that next time you here that “beep” you’ll know exactly what to say.


First we’ll hear a bad example. Justin Thomas works for a shipping 2 broker 3 called Trivesco. Brokers 4 are “middlemen” – in this case Justin is a “newbuildings” broker, which means he helps people buy and sell new ships. Justin is calling Sylvie Peterson, a manager at the shipbuilding company Schmidt and Larsen. In the second example we hear Justin’s colleague, Mark Rand, leave a more professional message.


Listening Questions (Good Message):


1) What is Mark Rand hoping to talk to Sylvie about?

2) When will he be available to take Sylvie’s call?

3) How does Mark put a positive finish on the message?



1 pro
n.赞成,赞成的意见,赞成者
  • The two debating teams argued the question pro and con.辩论的两组从赞成与反对两方面辩这一问题。
  • Are you pro or con nuclear disarmament?你是赞成还是反对核裁军?
2 shipping
n.船运(发货,运输,乘船)
  • We struck a bargain with an American shipping firm.我们和一家美国船运公司谈成了一笔生意。
  • There's a shipping charge of £5 added to the price.价格之外另加五英镑运输费。
3 broker
n.中间人,经纪人;v.作为中间人来安排
  • He baited the broker by promises of higher commissions.他答应给更高的佣金来引诱那位经纪人。
  • I'm a real estate broker.我是不动产经纪人。
4 brokers
n.(股票、外币等)经纪人( broker的名词复数 );中间人;代理商;(订合同的)中人v.做掮客(或中人等)( broker的第三人称单数 );作为权力经纪人进行谈判;以中间人等身份安排…
  • The firm in question was Alsbery & Co., whiskey brokers. 那家公司叫阿尔斯伯里公司,经销威士忌。 来自英汉文学 - 嘉莉妹妹
  • From time to time a telephone would ring in the brokers' offices. 那两排经纪人房间里不时响着叮令的电话。 来自子夜部分
学英语单词
-o-rama
adulterines
amalgam die
ampere-capacity
angiomyces
Archie client
balancing in locomotive
bartner
bottleneck industry
Bras d'Or
brightnesses
British America
capomo
cerebellar abiotrophy
circon
coiled bolt
Coligny, Gaspard de
common clay brick
congealed solution
Coux, Col de
cutter loader colter
Dagon
dangling edge
dialysis therapy
distoincisal
distributed recovery
economic calculation team
ELDR
electrolytic degreasing
enclosed promenade deck
falsa
fanny batter
great alveolar cell
hand-roll
Heegner point
homogeneous shear
Hydrobates
hypertime
imperfectly drained
induction mechanism
Ingólfsfjall
intragalactic
kasondes
leistikow
light-gap regulator
lipa city
lipgloss
liquid-phase hydrogenation
lock'd
locomotive waiting track
lokayatika
main engine overhauling crane
max level speed
Mboussa
minor triads
monitoring activities
mont saint-jean
New Agers
noise screening
oblique-slip
obtain a refund of a deposit
of use
optimum linear prediction
pacific rim national park reserve
para-aminophenol
parasinoidal spaces
parmotrema nanfongense
Patam
Phaedrus
photosyntax
potassium chlorochromate
poultry feed
put to earth
railway injury
Ramularia variegata
rayleigh friction
rexformate
right-hand turnout
safety stitch
seismotectonics
sellback
servo-tuning
Shaykh Sa'd
Sorbus astateria
spank us
speed indicators
stock tickers
straight rolling
subovated
talkest
talwar
tetramine dye
timesharing allocation
torsion number
Tōhoro-gawa
upper turntable
uprighteously
well bespoken
worldbeat
xylo-marimba
zip-lock
Zuccari, Federico