时间:2018-12-05 作者:英语课 分类:商务电话英语


英语课

When you call someone but they aren’t there, often their voicemail “picks up” or answers the phone. Then you have to leave a message. Anyone who uses the phone in their job has to deal with voicemail.


Have you ever started to leave a message on someone’s voicemail, then when you heard the “beep” sound, you didn’t know what to say? When you’re speaking a foreign language, talking without preparation can be challenging, especially when you cannot see or hear the person you’re talking to. But with a little practice, you’ll be a voicemail pro 1.


That’s what we’ll be studying in this Business English lesson – standard phrases and language for voicemail messages, so that next time you here that “beep” you’ll know exactly what to say.


First we’ll hear a bad example. Justin Thomas works for a shipping 2 broker 3 called Trivesco. Brokers 4 are “middlemen” – in this case Justin is a “newbuildings” broker, which means he helps people buy and sell new ships. Justin is calling Sylvie Peterson, a manager at the shipbuilding company Schmidt and Larsen. In the second example we hear Justin’s colleague, Mark Rand, leave a more professional message.


Listening Questions (Good Message):


1) What is Mark Rand hoping to talk to Sylvie about?

2) When will he be available to take Sylvie’s call?

3) How does Mark put a positive finish on the message?



1 pro
n.赞成,赞成的意见,赞成者
  • The two debating teams argued the question pro and con.辩论的两组从赞成与反对两方面辩这一问题。
  • Are you pro or con nuclear disarmament?你是赞成还是反对核裁军?
2 shipping
n.船运(发货,运输,乘船)
  • We struck a bargain with an American shipping firm.我们和一家美国船运公司谈成了一笔生意。
  • There's a shipping charge of £5 added to the price.价格之外另加五英镑运输费。
3 broker
n.中间人,经纪人;v.作为中间人来安排
  • He baited the broker by promises of higher commissions.他答应给更高的佣金来引诱那位经纪人。
  • I'm a real estate broker.我是不动产经纪人。
4 brokers
n.(股票、外币等)经纪人( broker的名词复数 );中间人;代理商;(订合同的)中人v.做掮客(或中人等)( broker的第三人称单数 );作为权力经纪人进行谈判;以中间人等身份安排…
  • The firm in question was Alsbery & Co., whiskey brokers. 那家公司叫阿尔斯伯里公司,经销威士忌。 来自英汉文学 - 嘉莉妹妹
  • From time to time a telephone would ring in the brokers' offices. 那两排经纪人房间里不时响着叮令的电话。 来自子夜部分
学英语单词
acrocercus
Agaricocrinus
Al Mish'āb
algoparesthesia
AlutanDiponium
amphiblastula
anisotropic strain
arenesulfonamide resin
aristeus mabahissae
astacid
atomic ground state
basheer
bayesian confidence intervals
bull dyke
Burali-Forti paradox
Caracuaro
carbon dioxide trap
Cardiotach
cold helium connector
CSPDN
developmentally challenged
diaphus knappi
disceptators
elder brothers
Emmanuel Philibert
Enguri
ethyl acetoacetic ester
Etiocalid
exhilarants
fast particle
fishtail core head
free flow pattern
frozen wage
geodesical
glycyrrhizin
gyro sight
hanging in
have it
heel clearing cam
hemizygous condition
housing flange
ice melting equivalent
isometric particle
koussevitzky
labrador feldspar (labradorite)
lfm (linear fm)
Lon Chaney
Long. & T.
machine-knitteds
mazoun
metallic substance
mica washer
minority governments
misappraisal
miserly
onerous act
ooses
panic attacks
park and ride
pasty
performance activity center
picture-windowed
point-by-point indicator
position-changing mechanism
postcard
program unit counter
provascular strand
puerto berrio
radioactive standard
receiving sieve cover
rejectivist
repentistas
resistance-welding machine
riffle bugs
running-out machine
Scorpioinidea
scramble speech
sentence bargaining
sepelition
slip flask
smear-collection
sodium pentachlorophenate
sodium stearyl fumarate
sole bill of exchange
spirillum of Finkler-Prior
standard brown kraft wrapping paper
subjunctions
suppressed-zero range
talking-drummers
tank ship
the bitter fruits of sth
tolerization
touchingly
Toufen Township
traverser slipway
trial eights
trubetzkoy
Vale of White Horse
versche
Vicovu de Sus
wind-brace
zinc metaarsenite treated timber