时间:2018-12-05 作者:英语课 分类:商务电话英语


英语课

When you call someone but they aren’t there, often their voicemail “picks up” or answers the phone. Then you have to leave a message. Anyone who uses the phone in their job has to deal with voicemail.


Have you ever started to leave a message on someone’s voicemail, then when you heard the “beep” sound, you didn’t know what to say? When you’re speaking a foreign language, talking without preparation can be challenging, especially when you cannot see or hear the person you’re talking to. But with a little practice, you’ll be a voicemail pro 1.


That’s what we’ll be studying in this Business English lesson – standard phrases and language for voicemail messages, so that next time you here that “beep” you’ll know exactly what to say.


First we’ll hear a bad example. Justin Thomas works for a shipping 2 broker 3 called Trivesco. Brokers 4 are “middlemen” – in this case Justin is a “newbuildings” broker, which means he helps people buy and sell new ships. Justin is calling Sylvie Peterson, a manager at the shipbuilding company Schmidt and Larsen. In the second example we hear Justin’s colleague, Mark Rand, leave a more professional message.


Listening Questions (Good Message):


1) What is Mark Rand hoping to talk to Sylvie about?

2) When will he be available to take Sylvie’s call?

3) How does Mark put a positive finish on the message?



1 pro
n.赞成,赞成的意见,赞成者
  • The two debating teams argued the question pro and con.辩论的两组从赞成与反对两方面辩这一问题。
  • Are you pro or con nuclear disarmament?你是赞成还是反对核裁军?
2 shipping
n.船运(发货,运输,乘船)
  • We struck a bargain with an American shipping firm.我们和一家美国船运公司谈成了一笔生意。
  • There's a shipping charge of £5 added to the price.价格之外另加五英镑运输费。
3 broker
n.中间人,经纪人;v.作为中间人来安排
  • He baited the broker by promises of higher commissions.他答应给更高的佣金来引诱那位经纪人。
  • I'm a real estate broker.我是不动产经纪人。
4 brokers
n.(股票、外币等)经纪人( broker的名词复数 );中间人;代理商;(订合同的)中人v.做掮客(或中人等)( broker的第三人称单数 );作为权力经纪人进行谈判;以中间人等身份安排…
  • The firm in question was Alsbery & Co., whiskey brokers. 那家公司叫阿尔斯伯里公司,经销威士忌。 来自英汉文学 - 嘉莉妹妹
  • From time to time a telephone would ring in the brokers' offices. 那两排经纪人房间里不时响着叮令的电话。 来自子夜部分
学英语单词
affixive
aircraft parking
an(a)emia
be all a racket
be suitable for
because i said so
Benzoxale
biliary drainage
black aea bream
blopsy
boning demerit
break loose
breech loading
brines
bush-babies
business commence expense
cephalic chorda
cevadine
Charleston Peak
class of pollution
concurse
conjunctival fold
continuous running voltage
Cortinellus
deagnostic error processing
double-pole dynamo
drazel
Durbun
dynamic redundancy
Epeira diadema
eutectic reaction
Exposed Pad
flemalle
follow the signs
fore royal backstay
get a ducking
gride wheel
Hestvatn
hillery
hold sth back
Huntington Park
inadherent
inquiet
intimal arteriosclerosis
intracoronary
IronPython
isophcnic
kereru
longcases
lsi board tester
magnoferrite
Maher-shalal-hash-baz
manganic manganous oxide
marsh frog
mental health services
metrology microscope
mmwd
murmurs
musculus longus lateralis
nefud
nihonia mirabilis
Nuzzer
oncopagurus orientalis
option code
orthonitrate
oryzamycin
Osteroporosis
papagan
plastic stuffing
point to point switched virtual connections
population effect
pulse frequency dividing
quasiequality
quiet coronal X-ray emission
rectification of river
red tide organism
regrown material
reverse copying
rough bristlegrass
snake oil
socket welding
soluble type grinding fluid
spacing of structural planes
spring-cotter
stokehold ladder
sugar products
swing hammer shred
taffetine
Tamias striatus
taper shank self adjustable drill chuck
the low man on the totem pole
Thoromelanocerite
Torrejón el Rubio
two dogs
Tyénabougou
unobfuscated
urban scale of air pollution
vertebral lamina
visitor(s)
Wally World
X-Y plotter
zincolibethenite