时间:2018-12-05 作者:英语课 分类:商务电话英语


英语课

When you call someone but they aren’t there, often their voicemail “picks up” or answers the phone. Then you have to leave a message. Anyone who uses the phone in their job has to deal with voicemail.


Have you ever started to leave a message on someone’s voicemail, then when you heard the “beep” sound, you didn’t know what to say? When you’re speaking a foreign language, talking without preparation can be challenging, especially when you cannot see or hear the person you’re talking to. But with a little practice, you’ll be a voicemail pro 1.


That’s what we’ll be studying in this Business English lesson – standard phrases and language for voicemail messages, so that next time you here that “beep” you’ll know exactly what to say.


First we’ll hear a bad example. Justin Thomas works for a shipping 2 broker 3 called Trivesco. Brokers 4 are “middlemen” – in this case Justin is a “newbuildings” broker, which means he helps people buy and sell new ships. Justin is calling Sylvie Peterson, a manager at the shipbuilding company Schmidt and Larsen. In the second example we hear Justin’s colleague, Mark Rand, leave a more professional message.


Listening Questions (Good Message):


1) What is Mark Rand hoping to talk to Sylvie about?

2) When will he be available to take Sylvie’s call?

3) How does Mark put a positive finish on the message?



1 pro
n.赞成,赞成的意见,赞成者
  • The two debating teams argued the question pro and con.辩论的两组从赞成与反对两方面辩这一问题。
  • Are you pro or con nuclear disarmament?你是赞成还是反对核裁军?
2 shipping
n.船运(发货,运输,乘船)
  • We struck a bargain with an American shipping firm.我们和一家美国船运公司谈成了一笔生意。
  • There's a shipping charge of £5 added to the price.价格之外另加五英镑运输费。
3 broker
n.中间人,经纪人;v.作为中间人来安排
  • He baited the broker by promises of higher commissions.他答应给更高的佣金来引诱那位经纪人。
  • I'm a real estate broker.我是不动产经纪人。
4 brokers
n.(股票、外币等)经纪人( broker的名词复数 );中间人;代理商;(订合同的)中人v.做掮客(或中人等)( broker的第三人称单数 );作为权力经纪人进行谈判;以中间人等身份安排…
  • The firm in question was Alsbery & Co., whiskey brokers. 那家公司叫阿尔斯伯里公司,经销威士忌。 来自英汉文学 - 嘉莉妹妹
  • From time to time a telephone would ring in the brokers' offices. 那两排经纪人房间里不时响着叮令的电话。 来自子夜部分
学英语单词
analytical syntax
appended procedure
argoed
atrichopogon pruinosus
bag men
ballahs
bash sb up
befall
BIL(basic impulse insulation level)
Biscaya
butter-bowzy
clamped amplifier
coded instruction
Corylopsis veitchiana
cpls
credit exemption
cross one's palm
crucial use of variable
deines
denigrates
die making
dimethylphenosafranine
doodies
dummy riser
duplex bag
edge surface
elasmobranchian
endogenous hormone
energy energy release
etopic testis
final climbout speed
flood control storage
free-minded
Front panel connector
genus Symphoricarpos
green index number
green ormer
gunn (diode) source
hasty expedient road
Hupyong
hydraulic jetting
hydrogen blower
hypsochromic
input data selection
ivoriness
joysticking
kinetic art
L-Hydroxyproline
landing simulation
legitimacy status of children
linearity control circuit
macrodome
mamola
manure conveyor
MAOT
Marizile
medialised
microdiffusion analyser
monoxygenase
multiarray
Narathiwat, Changwat
neoprene glove
night sky radiation
off-minded
one-hand
pachometry
paillasses
perflate
pipers
pissing around
plexus rectalis cranialis
polarization battery
polycyclic relief
Prefox
profos
propellerlike
proper cut set
pslra
qat
queer-bashing
respiratory arrest
reticular layer of skin
right of offset
rilozarone
Rφksund
Saxifraga yunlingensis
scartella emarginata
sebcs
slow storage
Sobralite
sturnella magnas
swear sb to silence
tetragon-trisoctahedron
threw her weight around
trip setting
turns loose
Tycho Brahe
variable free expression
waziristans
wine-maker's yeast
yield stresses
zero-type dynamometer