BEP72 Telephoning: Leaving a Voicemail Message
时间:2018-12-05 作者:英语课 分类:商务电话英语
When you call someone but they aren’t there, often their voicemail “picks up” or answers the phone. Then you have to leave a message. Anyone who uses the phone in their job has to deal with voicemail.
Have you ever started to leave a message on someone’s voicemail, then when you heard the “beep” sound, you didn’t know what to say? When you’re speaking a foreign language, talking without preparation can be challenging, especially when you cannot see or hear the person you’re talking to. But with a little practice, you’ll be a voicemail pro 1.
That’s what we’ll be studying in this Business English lesson – standard phrases and language for voicemail messages, so that next time you here that “beep” you’ll know exactly what to say.
First we’ll hear a bad example. Justin Thomas works for a shipping 2 broker 3 called Trivesco. Brokers 4 are “middlemen” – in this case Justin is a “newbuildings” broker, which means he helps people buy and sell new ships. Justin is calling Sylvie Peterson, a manager at the shipbuilding company Schmidt and Larsen. In the second example we hear Justin’s colleague, Mark Rand, leave a more professional message.
Listening Questions (Good Message):
1) What is Mark Rand hoping to talk to Sylvie about?
2) When will he be available to take Sylvie’s call?
3) How does Mark put a positive finish on the message?
- The two debating teams argued the question pro and con.辩论的两组从赞成与反对两方面辩这一问题。
- Are you pro or con nuclear disarmament?你是赞成还是反对核裁军?
- We struck a bargain with an American shipping firm.我们和一家美国船运公司谈成了一笔生意。
- There's a shipping charge of £5 added to the price.价格之外另加五英镑运输费。