时间:2018-12-05 作者:英语课 分类:商务电话英语


英语课

When you call someone but they aren’t there, often their voicemail “picks up” or answers the phone. Then you have to leave a message. Anyone who uses the phone in their job has to deal with voicemail.


Have you ever started to leave a message on someone’s voicemail, then when you heard the “beep” sound, you didn’t know what to say? When you’re speaking a foreign language, talking without preparation can be challenging, especially when you cannot see or hear the person you’re talking to. But with a little practice, you’ll be a voicemail pro 1.


That’s what we’ll be studying in this Business English lesson – standard phrases and language for voicemail messages, so that next time you here that “beep” you’ll know exactly what to say.


First we’ll hear a bad example. Justin Thomas works for a shipping 2 broker 3 called Trivesco. Brokers 4 are “middlemen” – in this case Justin is a “newbuildings” broker, which means he helps people buy and sell new ships. Justin is calling Sylvie Peterson, a manager at the shipbuilding company Schmidt and Larsen. In the second example we hear Justin’s colleague, Mark Rand, leave a more professional message.


Listening Questions (Good Message):


1) What is Mark Rand hoping to talk to Sylvie about?

2) When will he be available to take Sylvie’s call?

3) How does Mark put a positive finish on the message?



1 pro
n.赞成,赞成的意见,赞成者
  • The two debating teams argued the question pro and con.辩论的两组从赞成与反对两方面辩这一问题。
  • Are you pro or con nuclear disarmament?你是赞成还是反对核裁军?
2 shipping
n.船运(发货,运输,乘船)
  • We struck a bargain with an American shipping firm.我们和一家美国船运公司谈成了一笔生意。
  • There's a shipping charge of £5 added to the price.价格之外另加五英镑运输费。
3 broker
n.中间人,经纪人;v.作为中间人来安排
  • He baited the broker by promises of higher commissions.他答应给更高的佣金来引诱那位经纪人。
  • I'm a real estate broker.我是不动产经纪人。
4 brokers
n.(股票、外币等)经纪人( broker的名词复数 );中间人;代理商;(订合同的)中人v.做掮客(或中人等)( broker的第三人称单数 );作为权力经纪人进行谈判;以中间人等身份安排…
  • The firm in question was Alsbery & Co., whiskey brokers. 那家公司叫阿尔斯伯里公司,经销威士忌。 来自英汉文学 - 嘉莉妹妹
  • From time to time a telephone would ring in the brokers' offices. 那两排经纪人房间里不时响着叮令的电话。 来自子夜部分
学英语单词
-nese
A Question of Sport
Abhidhamma, Pitaka
able-bodiedism
almavivas
antipodagric
asanas
ashenfelter
asteropsis carinifera
ATOG (abnormal transient operating guidelines)
attraction to the center of the earth
bastard musket
Battle of Britain,The
black light meter
blind in
budgetary receipts account
card expander
cardioverts
cerna
champfrein
clock-spring motor
context-effect
copylefts
couple-close
cross section of scattering
Crysticillin
cunctative
cyclomorusin
dadder
Day of the Triffids
dioxocarb
disarticulators
eccellenza
end-scrapers
epilachna chingjing
escape tone
external reactance
facies posterior dentium pr?molarium et molarium
fenlon
focal-plane modulator
forwandering
fracture en rave
from that moment on
grading plant
groveport
Hakkai-san
henry steinways
high-spiriteds
innovative research
International Patent Documentation Center
intuitive approach
ionic copolymerization
ivcts
L (load)
lunar soil
megalobrama amblycephala
modulation transmitter
Mohammedanism
moleskin fabric
Mount Hawke
neo Nazi
nomenclations
Oebyeongdo
OJing
organic foam plastic
padfolio
pattern dwarf hedge
probabilistic relaxation
put agricultural resources to rational use
queen's knight's pawn
Ramapithecinae
rammed lining
rear strut
relimes
reservoir area survey
Rivest-Shamir-Adelman system
Rubino's reaction
sawfly
secretory otitis media
sexuales
solidifying bath
sp.wt.
spines of ilium
spliter
ssats
stereoviewer
supply factors
tank-transport truck
thunder roller
traffic manager
train up
trimming tab
trysters
ultraviolet optics
unesco-sponsoreds
untoughened
venture opportunity school
vertical position
vodcasted
while-you-wait photography
yeshayahu
zirconocene