时间:2018-12-05 作者:英语课 分类:商务电话英语


英语课

When you call someone but they aren’t there, often their voicemail “picks up” or answers the phone. Then you have to leave a message. Anyone who uses the phone in their job has to deal with voicemail.


Have you ever started to leave a message on someone’s voicemail, then when you heard the “beep” sound, you didn’t know what to say? When you’re speaking a foreign language, talking without preparation can be challenging, especially when you cannot see or hear the person you’re talking to. But with a little practice, you’ll be a voicemail pro 1.


That’s what we’ll be studying in this Business English lesson – standard phrases and language for voicemail messages, so that next time you here that “beep” you’ll know exactly what to say.


First we’ll hear a bad example. Justin Thomas works for a shipping 2 broker 3 called Trivesco. Brokers 4 are “middlemen” – in this case Justin is a “newbuildings” broker, which means he helps people buy and sell new ships. Justin is calling Sylvie Peterson, a manager at the shipbuilding company Schmidt and Larsen. In the second example we hear Justin’s colleague, Mark Rand, leave a more professional message.


Listening Questions (Good Message):


1) What is Mark Rand hoping to talk to Sylvie about?

2) When will he be available to take Sylvie’s call?

3) How does Mark put a positive finish on the message?



1 pro
n.赞成,赞成的意见,赞成者
  • The two debating teams argued the question pro and con.辩论的两组从赞成与反对两方面辩这一问题。
  • Are you pro or con nuclear disarmament?你是赞成还是反对核裁军?
2 shipping
n.船运(发货,运输,乘船)
  • We struck a bargain with an American shipping firm.我们和一家美国船运公司谈成了一笔生意。
  • There's a shipping charge of £5 added to the price.价格之外另加五英镑运输费。
3 broker
n.中间人,经纪人;v.作为中间人来安排
  • He baited the broker by promises of higher commissions.他答应给更高的佣金来引诱那位经纪人。
  • I'm a real estate broker.我是不动产经纪人。
4 brokers
n.(股票、外币等)经纪人( broker的名词复数 );中间人;代理商;(订合同的)中人v.做掮客(或中人等)( broker的第三人称单数 );作为权力经纪人进行谈判;以中间人等身份安排…
  • The firm in question was Alsbery & Co., whiskey brokers. 那家公司叫阿尔斯伯里公司,经销威士忌。 来自英汉文学 - 嘉莉妹妹
  • From time to time a telephone would ring in the brokers' offices. 那两排经纪人房间里不时响着叮令的电话。 来自子夜部分
学英语单词
acamylophenine
adhesion zone
alisphenoid area
angle in a circular segment
apartment-house of corridor access
aphelinids
arteria cervicalis superficialis
asomnia
audit preparation
auxiliary ships
barstooler
Bertopolis
bioecological potential
bodice ripper
bradylalia
break it out
butylated hydroxytoluene
cathartess
cenobia
chamfer type transfer needle
chrome plating bath
computer-aided production management system
container nursery
crosslets
cut-and-thrusts
dbm/hz (decibel milliwatt/hertz)
depth-sounding pipe
detailed plan
diffusion cosettes
dose-limiting
epeeist
errata evalutor
etendue
eustice
execution conditions
extrinsic detedctor
eye capsule
fibroisis
first mate
fixed disk drive
founden
funeralist
garyville
general purpose interface trigger
glyptopetalum fengii (chun et how)d. hou
hanger plank
hemacytozoon
hydrosulfite of sodium
hyperballistics
impedance plethysmography
logon descriptor
loop dryer
loss of services
man-made fibre spinning
maximum ordinate
mayennes
mcgwire
mediostapedial
metal cleaning equipment
microphage
modchips
modelos
mow sb down
natural background radioactivity
new ploughed field
pellet fabrication
phased-array
pivot socket
plain basket weave
platycodonis radix
precise traverse survey
prefabricated viaduct
prevail over
radio-high frequency dyeing
radionucleotide
re-table
recutita
Rifapentini
severance damages
shelf ecosystem
Spartakist
speed of working stroke
swept paths
Swyce
system of laws
taken hold
tally-up
task bar
test and training satellite
thawb
thoulet solution
throwing at
thymus dependent deficiency
time-sharing system administration package
torus cooling mode
tow-iren
Trayning
Turenne
ungstenic
verticilum
wallersteins
Zeita