时间:2018-12-05 作者:英语课 分类:商务电话英语


英语课

When you call someone but they aren’t there, often their voicemail “picks up” or answers the phone. Then you have to leave a message. Anyone who uses the phone in their job has to deal with voicemail.


Have you ever started to leave a message on someone’s voicemail, then when you heard the “beep” sound, you didn’t know what to say? When you’re speaking a foreign language, talking without preparation can be challenging, especially when you cannot see or hear the person you’re talking to. But with a little practice, you’ll be a voicemail pro 1.


That’s what we’ll be studying in this Business English lesson – standard phrases and language for voicemail messages, so that next time you here that “beep” you’ll know exactly what to say.


First we’ll hear a bad example. Justin Thomas works for a shipping 2 broker 3 called Trivesco. Brokers 4 are “middlemen” – in this case Justin is a “newbuildings” broker, which means he helps people buy and sell new ships. Justin is calling Sylvie Peterson, a manager at the shipbuilding company Schmidt and Larsen. In the second example we hear Justin’s colleague, Mark Rand, leave a more professional message.


Listening Questions (Good Message):


1) What is Mark Rand hoping to talk to Sylvie about?

2) When will he be available to take Sylvie’s call?

3) How does Mark put a positive finish on the message?



1 pro
n.赞成,赞成的意见,赞成者
  • The two debating teams argued the question pro and con.辩论的两组从赞成与反对两方面辩这一问题。
  • Are you pro or con nuclear disarmament?你是赞成还是反对核裁军?
2 shipping
n.船运(发货,运输,乘船)
  • We struck a bargain with an American shipping firm.我们和一家美国船运公司谈成了一笔生意。
  • There's a shipping charge of £5 added to the price.价格之外另加五英镑运输费。
3 broker
n.中间人,经纪人;v.作为中间人来安排
  • He baited the broker by promises of higher commissions.他答应给更高的佣金来引诱那位经纪人。
  • I'm a real estate broker.我是不动产经纪人。
4 brokers
n.(股票、外币等)经纪人( broker的名词复数 );中间人;代理商;(订合同的)中人v.做掮客(或中人等)( broker的第三人称单数 );作为权力经纪人进行谈判;以中间人等身份安排…
  • The firm in question was Alsbery & Co., whiskey brokers. 那家公司叫阿尔斯伯里公司,经销威士忌。 来自英汉文学 - 嘉莉妹妹
  • From time to time a telephone would ring in the brokers' offices. 那两排经纪人房间里不时响着叮令的电话。 来自子夜部分
学英语单词
accident spot map
alpha bronze
anisomyopia
annet
antiphthisic
antique furniture
bartik
be in possession of the House
Bence Jones reaction
Billroth
bitier
calkes
chained library
CIF Ex-tackle
coequal
computing centre
concentric zone model
control tooth
cribraria macrocarpa
cross-section curvature
CW laser
data requirement list item
deviation coeffieient
different species
disease arising from yang
drive a hard bargain
drop short
dxcc
dynamicizing
eudemonisms
expected rate of return
experimental identification of system
family planning service
flameouts
flulike
Gal Hagar
genus Dimorphotheca
george stevenss
get shot
giddish
glairier
hemabsorption
inductance bow
interantennal setae
INTREX
IP over SDH/SONET
key role
Kombe Kombe
labium majus pudendi
Limulodidae
linear simultaneous equation
loadabilities
lubrication failure
millefiori glass
modinhas
moment matching method
monitoring speaker
mountain driving
multiplicative division
negative resistance property
nonpractising
normal year
not but what
oleic press
on close
pipe cleaners
plain link
porous nickel cup
r-man
railway track scale
recut tire
red sage
resonance dispersion
ring cavity
Rockingham
rotation pasture
row-binary card
saw setting pliers
SHDN
shedding blood
single-variable control
sparrow-like
spring a mine on sb
subthyroidea
Suzhou style pattern
taenia coli
technical safety measure
the fens
thrownest
tisak
transnasal approach
transparent reactor
true xanthoma
undimpled
untransferable arc
ureameters
uredo arthraxonis-ciliaris
vaginectomy
value of statistical indicant
Victoria Peak
visual orbicularis reflex
zizyphus vulgaris lam.var.inermis bunge