时间:2018-12-05 作者:英语课 分类:商务电话英语


英语课

When you call someone but they aren’t there, often their voicemail “picks up” or answers the phone. Then you have to leave a message. Anyone who uses the phone in their job has to deal with voicemail.


Have you ever started to leave a message on someone’s voicemail, then when you heard the “beep” sound, you didn’t know what to say? When you’re speaking a foreign language, talking without preparation can be challenging, especially when you cannot see or hear the person you’re talking to. But with a little practice, you’ll be a voicemail pro 1.


That’s what we’ll be studying in this Business English lesson – standard phrases and language for voicemail messages, so that next time you here that “beep” you’ll know exactly what to say.


First we’ll hear a bad example. Justin Thomas works for a shipping 2 broker 3 called Trivesco. Brokers 4 are “middlemen” – in this case Justin is a “newbuildings” broker, which means he helps people buy and sell new ships. Justin is calling Sylvie Peterson, a manager at the shipbuilding company Schmidt and Larsen. In the second example we hear Justin’s colleague, Mark Rand, leave a more professional message.


Listening Questions (Good Message):


1) What is Mark Rand hoping to talk to Sylvie about?

2) When will he be available to take Sylvie’s call?

3) How does Mark put a positive finish on the message?



1 pro
n.赞成,赞成的意见,赞成者
  • The two debating teams argued the question pro and con.辩论的两组从赞成与反对两方面辩这一问题。
  • Are you pro or con nuclear disarmament?你是赞成还是反对核裁军?
2 shipping
n.船运(发货,运输,乘船)
  • We struck a bargain with an American shipping firm.我们和一家美国船运公司谈成了一笔生意。
  • There's a shipping charge of £5 added to the price.价格之外另加五英镑运输费。
3 broker
n.中间人,经纪人;v.作为中间人来安排
  • He baited the broker by promises of higher commissions.他答应给更高的佣金来引诱那位经纪人。
  • I'm a real estate broker.我是不动产经纪人。
4 brokers
n.(股票、外币等)经纪人( broker的名词复数 );中间人;代理商;(订合同的)中人v.做掮客(或中人等)( broker的第三人称单数 );作为权力经纪人进行谈判;以中间人等身份安排…
  • The firm in question was Alsbery & Co., whiskey brokers. 那家公司叫阿尔斯伯里公司,经销威士忌。 来自英汉文学 - 嘉莉妹妹
  • From time to time a telephone would ring in the brokers' offices. 那两排经纪人房间里不时响着叮令的电话。 来自子夜部分
学英语单词
abozzi
alicyclobacillus
anegada
angularity cage antenna
application window
arctophiles
be angry
beam deviation factor
beat ... to the punch
biventral lobule
can you speak english
cerebral revascularization
champollions
cidre
coal valve
commercial usurers
cytoreticulum
de-centred
deep fascia of penis
defensive tackle
Dimethaen
domestic affairs
drag antenna
edge-oriented grammar
electric platen
electrolytic pressure
electron accmulation
emperor butterfly
extraaxillary
Faberge egg
fire scar
flirtship
fringe gradient
gaseous sphere
genus Heritiera
glaced wall tile
glucose formate culture-medium
graphical appearance
handeland
hatice
heavy-duty anticorrosive coating
high risk group
high-noise immunity logic interface device
homologous antigen
IRBP
justicing
Kartuzy
lautaro youth movements
leopard spot
LiChrospher
liver and onions
Lookeba
low angle thrust
make oneself master of
mantis shrimps
martyrer
meta-acid
mosaic facing
motion-picture camera
muawiyah
mutisias
n-butane
naglieri
neocartilage
new jill
o-nitro-p-chloroaniline
oligoporous plate
Olmsted syndrome
opecancanough
outcastes
over voltage fuse
parachuting training
phlegmasia alba dolenss
phosphorus fertilizer?
pieng
problem play
ramalina farinacea pendulina
refractory concrete block
regional water conservancy planning
rooses
rotating direction finder
rudder adjustment
scrolleries
seed multiplication farm
seeded gas
self guide
SENCO
shipping and traffic
soil grain
staphylococcolysin
stub-type station
sweater dress
tabar
theatre sister
tryingly
tsilaisite (manganoan elbaite)
unidle
union special double lockstitch machine
unstiffened suspension bridge
Ves.poi.dea
wind sock
works in