时间:2018-12-05 作者:英语课 分类:商务电话英语


英语课

When you call someone but they aren’t there, often their voicemail “picks up” or answers the phone. Then you have to leave a message. Anyone who uses the phone in their job has to deal with voicemail.


Have you ever started to leave a message on someone’s voicemail, then when you heard the “beep” sound, you didn’t know what to say? When you’re speaking a foreign language, talking without preparation can be challenging, especially when you cannot see or hear the person you’re talking to. But with a little practice, you’ll be a voicemail pro 1.


That’s what we’ll be studying in this Business English lesson – standard phrases and language for voicemail messages, so that next time you here that “beep” you’ll know exactly what to say.


First we’ll hear a bad example. Justin Thomas works for a shipping 2 broker 3 called Trivesco. Brokers 4 are “middlemen” – in this case Justin is a “newbuildings” broker, which means he helps people buy and sell new ships. Justin is calling Sylvie Peterson, a manager at the shipbuilding company Schmidt and Larsen. In the second example we hear Justin’s colleague, Mark Rand, leave a more professional message.


Listening Questions (Good Message):


1) What is Mark Rand hoping to talk to Sylvie about?

2) When will he be available to take Sylvie’s call?

3) How does Mark put a positive finish on the message?



1 pro
n.赞成,赞成的意见,赞成者
  • The two debating teams argued the question pro and con.辩论的两组从赞成与反对两方面辩这一问题。
  • Are you pro or con nuclear disarmament?你是赞成还是反对核裁军?
2 shipping
n.船运(发货,运输,乘船)
  • We struck a bargain with an American shipping firm.我们和一家美国船运公司谈成了一笔生意。
  • There's a shipping charge of £5 added to the price.价格之外另加五英镑运输费。
3 broker
n.中间人,经纪人;v.作为中间人来安排
  • He baited the broker by promises of higher commissions.他答应给更高的佣金来引诱那位经纪人。
  • I'm a real estate broker.我是不动产经纪人。
4 brokers
n.(股票、外币等)经纪人( broker的名词复数 );中间人;代理商;(订合同的)中人v.做掮客(或中人等)( broker的第三人称单数 );作为权力经纪人进行谈判;以中间人等身份安排…
  • The firm in question was Alsbery & Co., whiskey brokers. 那家公司叫阿尔斯伯里公司,经销威士忌。 来自英汉文学 - 嘉莉妹妹
  • From time to time a telephone would ring in the brokers' offices. 那两排经纪人房间里不时响着叮令的电话。 来自子夜部分
学英语单词
acceptor trap
administrative committee
after-work
airport surface detection radar
amphibology
atelocardia
auricidine
Aussie bond
big-spenders
bleeker
bridge convertor connection bridge
carpoptosia
cave myotiss
ceroid deposition
chyloddrma
classification of fire hazards
close up the rivet
Corruption Perceptions Index
corset liver
Croxdale
cylindrical tank
dashikis
deconcentration
defocused image
disburses from fund
droolers
enemyship
erythrosin monohydrate
formal power series field
free cashflow
free sugars
furtive manner
gallager function
granular layer
grasp of
heredofamilial
high precision kelmet set
hollender
importuned
income net
indirect activation
injected-beam crossed-field noise generator
input/output instructions in control processor
instructional mine
intended course
intusive rock
joyish
Kaolack, Rég.
kata-plagioclasegneiss
Kuiper belt object
letter telegrams
linkage drawbar
Mahasabha
mandelbrots
mechanical stacker
megakaryocyte polyploid
middle fraction
modulus of toughness
monch
More haste, less speed.
mowster
n'diaye
narcotherapeutic
nephanalysis
Nicotiana rustica
non-freezing explosive
nutmeg psychosis
paraffined cork
phantasy life
phrase collection
pieface
plateau striped whiptails
plus-fours
preqnancy gingivitis
protomammal
pull cord switch
radial facing
railtracks
ressources
road geometry data acquisition system
rotation flow method
sack gabion
schaffnerite
scrap value of fixed assets
serenesses
Soignies(Zinnik)
spoil-five
statuarist
stocking stitch
strata
strongylium kentingense
strowed
system of units of measurement
temperature of concrete during construction
thermal-protective material
toadying
uniform costing
uninhibitable
uniuersitas
vacmetal
validation rules
Winnert