时间:2018-12-05 作者:英语课 分类:商务电话英语


英语课

When you call someone but they aren’t there, often their voicemail “picks up” or answers the phone. Then you have to leave a message. Anyone who uses the phone in their job has to deal with voicemail.


Have you ever started to leave a message on someone’s voicemail, then when you heard the “beep” sound, you didn’t know what to say? When you’re speaking a foreign language, talking without preparation can be challenging, especially when you cannot see or hear the person you’re talking to. But with a little practice, you’ll be a voicemail pro 1.


That’s what we’ll be studying in this Business English lesson – standard phrases and language for voicemail messages, so that next time you here that “beep” you’ll know exactly what to say.


First we’ll hear a bad example. Justin Thomas works for a shipping 2 broker 3 called Trivesco. Brokers 4 are “middlemen” – in this case Justin is a “newbuildings” broker, which means he helps people buy and sell new ships. Justin is calling Sylvie Peterson, a manager at the shipbuilding company Schmidt and Larsen. In the second example we hear Justin’s colleague, Mark Rand, leave a more professional message.


Listening Questions (Good Message):


1) What is Mark Rand hoping to talk to Sylvie about?

2) When will he be available to take Sylvie’s call?

3) How does Mark put a positive finish on the message?



1 pro
n.赞成,赞成的意见,赞成者
  • The two debating teams argued the question pro and con.辩论的两组从赞成与反对两方面辩这一问题。
  • Are you pro or con nuclear disarmament?你是赞成还是反对核裁军?
2 shipping
n.船运(发货,运输,乘船)
  • We struck a bargain with an American shipping firm.我们和一家美国船运公司谈成了一笔生意。
  • There's a shipping charge of £5 added to the price.价格之外另加五英镑运输费。
3 broker
n.中间人,经纪人;v.作为中间人来安排
  • He baited the broker by promises of higher commissions.他答应给更高的佣金来引诱那位经纪人。
  • I'm a real estate broker.我是不动产经纪人。
4 brokers
n.(股票、外币等)经纪人( broker的名词复数 );中间人;代理商;(订合同的)中人v.做掮客(或中人等)( broker的第三人称单数 );作为权力经纪人进行谈判;以中间人等身份安排…
  • The firm in question was Alsbery & Co., whiskey brokers. 那家公司叫阿尔斯伯里公司,经销威士忌。 来自英汉文学 - 嘉莉妹妹
  • From time to time a telephone would ring in the brokers' offices. 那两排经纪人房间里不时响着叮令的电话。 来自子夜部分
学英语单词
1-phengl-2-butene
acidantheras
activate task
ADR (adder)
appointment of auditor
arteriae cystica
autumn fever
bespouted
Billiter diaphragm cell
blithering idiot
blow like a grampus
bysym
Cabuta
calibrated measuring tank
camouflage
Chinchontepec, Vol.de
closed flange
clump rot
complete disordering
constitutional steel
cool flame
decade band
deck light
denegations
desferricoprogen
digital inequality
draxes
Elmsdale
end arm
evolution of earth
excindate
execution environment
face-threatenings
finitely
folk diagnostic method
four-lobed
gargille
gets in touch
give someone the go-by
graded signal
grain EMC determination
guard process
Hassidim
high persistance screen
high speed low-noise synchronous motor
high-temperature fixed point
host magma
ice worm
immunoglobulin deposit
in anger
inchpin
indirect tests
intersecting storage rings
knuckle joint press
lasiuruss
light-curve
macroscopic readjustment and control
micro-estimation
morning glory seed
motorized transport
multistage thin-film scan generator
neffy
Ovopteris
Pearson, Karl
permanent tooth eruption
phagoindex
pilot-scale chemical reaction
pinching pennies
provided groove
queue element list
radioative tracer element
radix module
re-defines
recipient of interest
resistance component of impedance
retainages
retire in defeat
schweikhardt
ship fit
siliceous skin
slab-built
Soliva
solvent resistant hose
Spaichingen
steady time
step tread board support
sub-bottom seismic profiling system
sulfonase
syndrome of reversed flow of qi
syntax machine
there is no love lost between them
tholepins
to put out fires
transverse pitch
tunica adnata oculi
variable-structured system
vibrissina inthanon
volubler
wolf pack
Yenisei, Yenisey