时间:2019-02-16 作者:英语课 分类:英语美文


英语课

 A cab driver taught me a million dollar lesson in customer satisfaction and expectation. Motivational speakers charge thousands of dollars to impart this kind of training to corporate 1 executives and staff. It cost me a $12 taxi ride.


I had flown into Dallas for the sole purpose of calling on a client. Time was of the essence and my plan included a quick turnaround trip from and back to the airport. A spotless cab pulled up. The driver rushed to open the passenger door for me and made sure I was comfortably seated before he closed the door. As he got in the driver's seat, he mentioned that the neatly 2 folded Wall Street Journal next to me was for my use. He then showed me several tapes and asked me what type of music I would enjoy. Well! I looked around for a "Candid 3 Camera!" Wouldn't you? I could not believe the service I was receiving! I took the opportunity to say, "Obviously you take great pride in your work. You must have a story to tell.""You bet," he replied, "I used to be in Corporate America. But I got tired of thinking my best would never be good enough. I decided 4 to find my niche 5 in life where I could feel proud of being the best I could be. I knew I would never be a rocket scientist, but I love driving cars, being of service and feeling like I have done a full day's work and done it well. I evaluate my personal assets and… wham! I became a cab driver. One thing I know for sure, to be good in my business I could simply just meet the expectations of my passengers. But, to be great in my business, I have to exceed the customer's expectations! I like both the sound and the return of being 'great' better than just getting by on 'average'".
Did I tip him big time? You bet! Corporate America's loss is the travelling folk's friend!

adj.共同的,全体的;公司的,企业的
  • This is our corporate responsibility.这是我们共同的责任。
  • His corporate's life will be as short as a rabbit's tail.他的公司的寿命是兔子尾巴长不了。
adv.整洁地,干净地,灵巧地,熟练地
  • Sailors know how to wind up a long rope neatly.水手们知道怎样把一条大绳利落地缠好。
  • The child's dress is neatly gathered at the neck.那孩子的衣服在领口处打着整齐的皱褶。
adj.公正的,正直的;坦率的
  • I cannot but hope the candid reader will give some allowance for it.我只有希望公正的读者多少包涵一些。
  • He is quite candid with his friends.他对朋友相当坦诚。
adj.决定了的,坚决的;明显的,明确的
  • This gave them a decided advantage over their opponents.这使他们比对手具有明显的优势。
  • There is a decided difference between British and Chinese way of greeting.英国人和中国人打招呼的方式有很明显的区别。
n.壁龛;合适的职务(环境、位置等)
  • Madeleine placed it carefully in the rocky niche. 玛德琳小心翼翼地把它放在岩石壁龛里。
  • The really talented among women would always make their own niche.妇女中真正有才能的人总是各得其所。
标签: 英语美文
学英语单词
ahemeral days
arbitrary-function generator
beam intensity distribution
beginning of conversation
calorie small
can you feel my world
carboxylic acrylonitrile butadiene rubber latex
cargo winch
champenize
chlorvinyldichloroarsine
chrome-manganese-silicon alloy steel
chromospheric eruption
cioteronel
coaminopherase
compilation order
computer main frequency
corporate group
corsse
cross-section ionization detector
cube farm
decade band
decentralised
deep trades
deformable raft
denounc't
diphthongise
do what one is capable of
dynamic geomorphology
electronic specific heat
emiss
feather picker
financial supervision
fire resistant paint
genus pezizas
get a patent on
get robbed
go with
Gran Colombia
grenade throwers
gyro-TWT
hanson
harebin
have one's bread buttered for life
highly-academic
insulinization
interference inversion
It's a small world.
large rock mass
lethrinus variegatus
linguistic description
lowest normal low water
Malvastrum coromandelianum
mangan-Rockbridgeite
manzanar
medium-intensity approach light system
mendigo
metranemia
Moorhusen
nag screens
oceanite
patholinguistics
patripassianism
persuing
phenanthrine
photopolymerization system
phototroller
project into
proofreadings
public decision making
pulse-power breakdown
pump power input
pyruric
Rami nasales anteriores laterales
range of mountains
rated revolutions
rheticus
risic acid
Réclère
self-blinded
separated layer fertilization
sexual chemistry
shrieved
shrinking and thinning
siphonuli
smallness of cornea
sokoloff
Spinoolivary
star cross
stowing machine
subclavial
tabp
temperature anomaly
tethery
time working day
time-life
transmitter frequency tolerance
u-verse
usuals
walking bosses
water discipline
wow us
Zhanay