时间:2019-02-16 作者:英语课 分类:英语美文


英语课

 A cab driver taught me a million dollar lesson in customer satisfaction and expectation. Motivational speakers charge thousands of dollars to impart this kind of training to corporate 1 executives and staff. It cost me a $12 taxi ride.


I had flown into Dallas for the sole purpose of calling on a client. Time was of the essence and my plan included a quick turnaround trip from and back to the airport. A spotless cab pulled up. The driver rushed to open the passenger door for me and made sure I was comfortably seated before he closed the door. As he got in the driver's seat, he mentioned that the neatly 2 folded Wall Street Journal next to me was for my use. He then showed me several tapes and asked me what type of music I would enjoy. Well! I looked around for a "Candid 3 Camera!" Wouldn't you? I could not believe the service I was receiving! I took the opportunity to say, "Obviously you take great pride in your work. You must have a story to tell.""You bet," he replied, "I used to be in Corporate America. But I got tired of thinking my best would never be good enough. I decided 4 to find my niche 5 in life where I could feel proud of being the best I could be. I knew I would never be a rocket scientist, but I love driving cars, being of service and feeling like I have done a full day's work and done it well. I evaluate my personal assets and… wham! I became a cab driver. One thing I know for sure, to be good in my business I could simply just meet the expectations of my passengers. But, to be great in my business, I have to exceed the customer's expectations! I like both the sound and the return of being 'great' better than just getting by on 'average'".
Did I tip him big time? You bet! Corporate America's loss is the travelling folk's friend!

adj.共同的,全体的;公司的,企业的
  • This is our corporate responsibility.这是我们共同的责任。
  • His corporate's life will be as short as a rabbit's tail.他的公司的寿命是兔子尾巴长不了。
adv.整洁地,干净地,灵巧地,熟练地
  • Sailors know how to wind up a long rope neatly.水手们知道怎样把一条大绳利落地缠好。
  • The child's dress is neatly gathered at the neck.那孩子的衣服在领口处打着整齐的皱褶。
adj.公正的,正直的;坦率的
  • I cannot but hope the candid reader will give some allowance for it.我只有希望公正的读者多少包涵一些。
  • He is quite candid with his friends.他对朋友相当坦诚。
adj.决定了的,坚决的;明显的,明确的
  • This gave them a decided advantage over their opponents.这使他们比对手具有明显的优势。
  • There is a decided difference between British and Chinese way of greeting.英国人和中国人打招呼的方式有很明显的区别。
n.壁龛;合适的职务(环境、位置等)
  • Madeleine placed it carefully in the rocky niche. 玛德琳小心翼翼地把它放在岩石壁龛里。
  • The really talented among women would always make their own niche.妇女中真正有才能的人总是各得其所。
标签: 英语美文
学英语单词
abustles
afibrinogenaemic
albomycetin
arranged marriage
BFUP
cappa
chain home beamed
chalutzim
chronicle of school
citrus leaf-miner
cowboy economy
data longevity
decentralized stochastic control
Dewi, Saint
differencing
directional radio
dominant tone
drafts
Duncan I.
earthed concentric wiring system
eusintomycin
externally heating
faciobrachialis
fancy oneself as
fifty-somethings
fore pressure
gamma-aminobutyric acid
gateway-to-gateway protocol
gelatin tube
get stuck in the mire
hay-seed
hoerr
holthe
hyperergic
import cargoes
inadequate diet
indirect initiation
knock someone's eyes out
knowledge-oriented
Kuibyshev
laugh sth to scorn
Laves' phases
lecointre
left inverse element
Leg-Over
length of boss
Lermontov, MikhailYurievich
Linda Vista
Linneryd
liquid nitrogen freezing system
liquor tyrothricini
load-deflection relation
looked after
magnifiable
manstration
Mary Cassatt
medrysone
milltailings
mixed ores
monensin
negroponte
nongoal
Ossietzky
Panxworth
paramukta
Parkhurst
part-drawing
Periptychus
pestle mill
phenagle
pipeline inventories
point probe-dynamic characteristic method
police judge
potyvirus konjak mosaic virus
quarter-bell
quenching and high temperature tempering
ramus ilicus
real-time application
resection through cervical approach
right-to-left rule
rotto
safe in life and limb
sample frequency
scientise
see ... off
semiconductor particle detector
settlingss
Shubat Enlil
soapy water
soft HRM
sputum
supplementary appropriation
Telotremata
texting codes
the bitter truth
the dogs of war
trichosurus vulpeculas
tubb
unholding
view(in computer graphics)
walking orders
X-ray fluorescences