时间:2019-02-03 作者:英语课 分类:实用英语


英语课

    遇到不满意的事情和对待需要投诉时,礼貌地说比较奏效。而且有趣的是,你可能先要说SORRY,再提出你的投诉,这样显得很有教养和礼貌,你的问题才会得到更圆满的解决。

    比如,在商店里,收款员找错了钱,你可以说: "Excuse me, I think you've given me the wrong change" 或者 "Sorry, I think this change is wrong. I gave you $20, not $10."在酒店里房间的调温器坏了:"Excuse me, but there's a problem with the heating in my room." "Sorry to bother you, but I think there's something wrong with the air-conditioning."失窃了: I'm afraid I have to make a complaint. Some money has gone missing from my hotel room."房间没有整理:"I'm afraid there's a slight problem with my room - the bed hasn't been made."当人们发现自己错了而道歉,一般都会说SORRY,然后再提出把事情做好的解决办法。

    比如对应上面对调温器的投诉:"Excuse me, but there's a problem with the heating."或者 "I'm sorry - I'll get someone to check it for you."或者 "Sorry to hear that - I'll send someone up."



标签: 投诉 道歉
学英语单词
a function of
alsakharovite-zn
amphidetic ligament
Arnafjord
aveto r.
B.E.E.
ballad stanza
bat caves
behavior language
binary cycly
braking mechanism
breather-pipe
business establishment
calcium psilomelane
capitals of ethiopia
car hauler
carl erich correns
chthonian
concurrent input-output
courier-post
crawl pipe cutter
dairy breed
dame rebecca wests
data base engineering
debit schedule
decoloured
Deutzia aspera
dichotomists
diphthongoid
electric soldering appliance
enclose in
first stage
generic noun
genus Syngnathus
George Eliot
gunkhole
hears from
himalayensis
intuitings
iron strapping
island chains
Kambangan
Kolmer's test
kurten
lakeside
lost causes
marine meteorograph
mast timber
master source program
McLean-Maxwell disease
microdrone
Mlicrococcus pyogenes var.albus
mono-block cylinder
muscarinergic
navicula pantocsekiana
near beers
needle loop transfer
non-plastic soil
NUC-1
nut tap
p-skeleton of complex
Parknasilla
pavarottis
peroxidations
personal property tax
petroleum acids
philobiblon
plaintiff in error
program status
remediators
riccis
screw jacks
semigroup of quotients
slide-caliper
slitter edge
soluble neutron poison
spastic cerebral paralyses
sulcus of inferior petrosal sinus
suturae implanta
symmetric balance
talk back telephone
tartrate
terms of shopment
Tetradox
the basket maker
Theme-song
thermal friction
Thermomonospora
thiefly
thiocarbazide
Toyota Way
trioxide
tsaritzas
two-dimensional spectrum
under-swain
unreliable item
varand
viudas
waterdrainage
wn
you and me