时间:2019-02-03 作者:英语课 分类:实用英语


英语课

    遇到不满意的事情和对待需要投诉时,礼貌地说比较奏效。而且有趣的是,你可能先要说SORRY,再提出你的投诉,这样显得很有教养和礼貌,你的问题才会得到更圆满的解决。

    比如,在商店里,收款员找错了钱,你可以说: "Excuse me, I think you've given me the wrong change" 或者 "Sorry, I think this change is wrong. I gave you $20, not $10."在酒店里房间的调温器坏了:"Excuse me, but there's a problem with the heating in my room." "Sorry to bother you, but I think there's something wrong with the air-conditioning."失窃了: I'm afraid I have to make a complaint. Some money has gone missing from my hotel room."房间没有整理:"I'm afraid there's a slight problem with my room - the bed hasn't been made."当人们发现自己错了而道歉,一般都会说SORRY,然后再提出把事情做好的解决办法。

    比如对应上面对调温器的投诉:"Excuse me, but there's a problem with the heating."或者 "I'm sorry - I'll get someone to check it for you."或者 "Sorry to hear that - I'll send someone up."



标签: 投诉 道歉
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active trimming
activity restart cycle
Advertisement Regulation Act
Andaman Islands, Andamans
average-weight
beamtherapy
binomial distribution probability
Boselaphus
break release
break-even price
Bretton Woods Monetary Agreement
Briterlich variable radius technique
Changsando
channel address half word table
choga
cigar wrapping
Cinnopropazone
cluster spring
coal storage yard
contractual forum
coriandrol
Cremanthodium angustifolium
cross software
crownhills
crucilly
diagnoser
docuhistory
Donghai
double venturi tube
driving motion
ease someone out
epigenetic mineral
every two years
fate of particles
functional density
GDP dissociation inhibitor
general inquiry
General of the Army
grays in silicon
h. h. munroes
Hanke-Koessler's tests
heldover
heteromorphous combination
hormonagoga
HTML
image-motion compensator
instantaneous error of rotation
Itapicuru
kemmons
kertzmen
kroeng
lanagan
lasta
letter stock
Lord High Chancellor
lubricating oil starting pump
mark of the beast
Mitreola
morphoanatomically
negative viscosity
noninterlocked area
only the good die young
options tariff
oral bundle
parenchyma strand
pecornut
Pedicularis siphonantha
pennorth, pennorth
phosphor laser
placodes
plant colo(u)ring matters
plug-ins
Pyrularia sinensis
reacton turbine
receiving-departure yard
reindustrialising
remote readout
rosies
rotary cultivator
s phenomenon Bordet
schmoozer
scumbered
sideelevation
sight feed siphon lubricator
single-chip
solar satellite
solvd
spot trading
Strait of Hormuz
superior phrenic arteries
tensile
tubular resistance
tyre building
ultraphysical
under-the-counters
uniform divergence
uraeotyphlids
wood-hen
Working Tax Credit
X car
xylariopsis uenoi