时间:2019-01-22 作者:英语课 分类:实用英语


英语课

遇到不满意的事情和对待需要投诉时,礼貌地说比较奏效。而且有趣的是,你可能先要说SORRY,再提出你的投诉,这样显得很有教养和礼貌,你的问题才会得到更圆满的解决。

  比如,在商店里,收款员找错了钱,你可以说: "Excuse me, I think you've given me the wrong change" 或者 "Sorry, I think this change is wrong. I gave you $20, not $10."

  在酒店里房间的调温器坏了:"Excuse me, but there's a problem with the heating in my room." "Sorry to bother you, but I think there's something wrong with the air-conditioning."

  失窃了: I'm afraid I have to make a complaint. Some money has gone missing from my hotel room."

  房间没有整理:"I'm afraid there's a slight problem with my room - the bed hasn't been made."

  当人们发现自己错了而道歉,一般都会说SORRY,然后再提出把事情做好的解决办法。

  比如对应上面对调温器的投诉:"Excuse me, but there's a problem with the heating."

  或者 "I'm sorry - I'll get someone to check it for you."

  或者 "Sorry to hear that - I'll send someone up."



学英语单词
according file
aceclofenac
adsorption barriers
aerophilatelies
appredicate
ara ararauna
assembly subroutine
attenuation distance
availability sample
bright future
broad outline
bullactophotodermatitis
cavity block
changing-note
charactersketch
circular disc
climaxes
cooch behar
crocacin
data facility storage management subsystem
deschler
dihydroxyls
doeskins
duckoy
elephant-joke
embezzle public funds
equivariant cobordisms
excess risk
expenditure category
fast and slow method of casting
furliker
gaussian randomprocess
gllery
glueyest
Goongarrie, L.
headstep settling time
hopeline
hot lunches
immediate dominance condition
Impossibility Performance
incombustibility
iodoglobulin
iridium lamp
IUWCC
Lachnospiraceae
land-based pollution source
large-end
lime superphosphate
Lower Empire
magnetron type traveling wave tube
Manuel Ribas
Melica longiligulata
microtrabecular
mobocracy
nonagreeing
optical ring resonator
other composite material container
otitis parasitica
oversolds
paleophytologist
pareccrisis
peagreen
pentanobrnamide
phonetic reference
pink stern ship
plectorhinchus albovittatus
prequark
prime products
pseudo animes
radial engine
read method of childbirths
rembles
resilient joint
retaining water
rhamnopyranose
rotary forging
Rungwa
send to dorse
settled organism
sign up now
single-ram booster
skybus
strain cracking
stulled open stoping
sufficed
suspension roof support
temperature shock
term of residence
texass
therapeutic agents
thromme
tithonius
total radiation radiometer
traverse time
unevaporate
uredo rubi-swinhoei
valib
weirdish
Weisi
Willis' arteries
Zayn Malik
zelnickmedia