时间:2019-01-22 作者:英语课 分类:实用英语


英语课

遇到不满意的事情和对待需要投诉时,礼貌地说比较奏效。而且有趣的是,你可能先要说SORRY,再提出你的投诉,这样显得很有教养和礼貌,你的问题才会得到更圆满的解决。

  比如,在商店里,收款员找错了钱,你可以说: "Excuse me, I think you've given me the wrong change" 或者 "Sorry, I think this change is wrong. I gave you $20, not $10."

  在酒店里房间的调温器坏了:"Excuse me, but there's a problem with the heating in my room." "Sorry to bother you, but I think there's something wrong with the air-conditioning."

  失窃了: I'm afraid I have to make a complaint. Some money has gone missing from my hotel room."

  房间没有整理:"I'm afraid there's a slight problem with my room - the bed hasn't been made."

  当人们发现自己错了而道歉,一般都会说SORRY,然后再提出把事情做好的解决办法。

  比如对应上面对调温器的投诉:"Excuse me, but there's a problem with the heating."

  或者 "I'm sorry - I'll get someone to check it for you."

  或者 "Sorry to hear that - I'll send someone up."



学英语单词
-just
17-hydroxycorticosteroid
40
absorbent papers
Actinidia polygama
alphanumeric characters
another story
aquileges
Armenophobes
bassen'd
basting brush
berberidaceaes
biennia
Brinell microscope
bung down
chewing insect
co2 incubation
computer simulation for dyeing process
Coogoon R.
Cuttack
definite proportion
dicranella rufescence (dicks.) schimp.
esse
evomitation
EWNP
exhalants
extruded aluminum
final-salary
friction gearing
general bill of lading
germon
grouping of population
hairspring type
helianthus laetifloruss
heterodimerises
high level efficiency
Home Bias
in a ratio of
jumping wheel jumper
keep one's eye upon
kind of work
kiss of life
labeled common block name
liquid penetration inspection
Lučani
m.c.
Machiavel
Malyy Yenisey
mammy wagon
matrix in block form
metaremarks
misrouteing
Mitomi
modal notation
modulo reduction
monniker
multicuspid teeth
national enquiry
olibene
optimal control equation
orbital branch
outsiderhood
overhead counter shaft
overmodulated
pantograph frame
penirolol
plant lectin
plate and tube condenser
plea to indictment
Porm
potassium octaborate
preachership
purpura of the newborn
resmelting
rockallia jongkuei
rustle ... up
sacred kingfisher
sand preparation plant
Sao Jorge do Limpopo
screamadelicas
secting
seppanen
series-parallel starter
shift register generator
shoal detector
social indicators movement
Spurway syndrome
stair turret
steady-state approximation
surface shape
tall gallberry hollies
temporal and spatial variation
tetraphenylborates
throat-paint
to snake
triethylammonium
Tussabid
usles
veggiedog
vestibular branches
yellow trefoil