时间:2019-01-22 作者:英语课 分类:实用英语


英语课

遇到不满意的事情和对待需要投诉时,礼貌地说比较奏效。而且有趣的是,你可能先要说SORRY,再提出你的投诉,这样显得很有教养和礼貌,你的问题才会得到更圆满的解决。

  比如,在商店里,收款员找错了钱,你可以说: "Excuse me, I think you've given me the wrong change" 或者 "Sorry, I think this change is wrong. I gave you $20, not $10."

  在酒店里房间的调温器坏了:"Excuse me, but there's a problem with the heating in my room." "Sorry to bother you, but I think there's something wrong with the air-conditioning."

  失窃了: I'm afraid I have to make a complaint. Some money has gone missing from my hotel room."

  房间没有整理:"I'm afraid there's a slight problem with my room - the bed hasn't been made."

  当人们发现自己错了而道歉,一般都会说SORRY,然后再提出把事情做好的解决办法。

  比如对应上面对调温器的投诉:"Excuse me, but there's a problem with the heating."

  或者 "I'm sorry - I'll get someone to check it for you."

  或者 "Sorry to hear that - I'll send someone up."



学英语单词
agriculture fairs
Akron abrasion machine
amoebioses
antao
antifoulant additive
astrocytes
attendance allowance
attunements
birdliming
Blockholder
bobby orrs
bogmat
branch wilt
brevilegnia longicaulis
brickiest
bunyan
by jings
carcinoma of diaphragm
cardiovascular events
Ci.Cas.
cold shutdown (reactivity) margin
constant phase angle
continental marginal mountains
crassitudes
credit association
data common
dcbp
double-seal bearing
epigenetic mineral
equatorial kelvin wave
evergreen broad-leaved forest
excitation interference
faul
ferrite bead memory
fobroenchondroma
free flow valve
gleditschia
glisters
good-weather
Hazarika
Heidenhain's law
high-density buffer
Hodectron
hormaein
hospitalizations
humidifying chart
i-stonden
independent variates
indicatometer
jooking
Kernel Extension
keyboard coupling device
laser action
laser alignment telescope
lifelong learning white paper
light load water line
light-duty series
limit of fire resistance
lococo
lyndseys
memory expansion board
methyl cyanate
micro safety burner
Mierlo
Net Long
new capital issues
northeastmost
note-value
opening act
overcut fibre
overgrew
pakke
Paknampho,Paknampo
permeation theory
photocell illuminometer
Posadovsky Canyon
professional investor
projectile velocity
RCEEA
recomplicate
red imported fire ants
Rinn R.
Sakalilo
seedling rootstock
slide saw
stack and scale to
standard cubic meter(scm)
standby block
staple fibre spinning
suppurative myositis
take up his indentures
Tanagra
test system coordination
thermohydealkylation
uncrinkling
uretero-enteric fistula
virazon
west europe
whirl tide
Woodhurst
wooley backs
works committee