通用商务：如何用英语投诉和道歉
英语课
A: Oh, excuse me. I just spilled my coffee on your carpet. A: I'm sorry I got angry at you at the party. A: I'm sorry if I've caused any problem. A: I'm sorry I'm late. Have you been waiting long? A: Oh, I'm terribly sorry, sir. Are you all right? A: Ouch!
B: Don't worry about it.
A: Anyway I want to pay for the cleaning.
B: It's no big deal
A: I have been waiting for Mr. T. Carpenter 1 for thirty minutes.
B: I'm sorry, but he's still in a meeting.
A: Well, how much longer do you think he will be?
B: Oh, he should be finished soon.
B: That's too bad. Everyone will be disappointed 2.
B: No, no problem at all.
B: No, I just got here.
B: I'm all right. Don't worry.
B: Oh, I beg your pardon.
n.木工，木匠
- I have a complete set of carpenter's tools.我有全套的木工工具。
- He worked in a carpenter's shop.他在一家木工厂工作。
adj.失望的，不满意的，不如意的
- He seemed disappointed when the man refused his request.当那个人拒绝了他的要求时他看起来很失望。
- He was disappointed so often that he became hopeless.他屡次失望，以致变为了绝望。