how do you introduce someone to the new work place?

how do you introduce someone to the new work place?

怎样介绍一个人到新的工作环境？

Carmela:  Forget about struggling with dictionaries and grammar books.   We’ll bring you the kind of everyday English that people use all the time in business but that you won’t learn from your  text book.  It’s probably a good idea for you to get a pen and some paper so that you can note down the expressions from today’s programme.  Today we’ll hear how to introduce new people to the work place. As usual I’m joined by Business English expert, David Evans.  David, I’ve worked at places where I wasn’t really shown around properly and it does make a difference to first impressions of a company doesn’t it? 

David:  Yes, it creates a very bad first impression and also it’s a real waste of time for the new comer to spend so long exploring the new company for themselves. 

Carmela:  And as we just heard, it’s not a good idea to overload 1 （超载）the newcomer with too much information and introductions.  

David:  No, people find a lot of information hard to remember.  Tell them two or three 

 important things and leave it there.

Carmela:Let’s hear an example of somebody being shown round on their first day at

work.   We’re going to Deep End - a web design company which is based in

London.   Dionne is showing new staff member Helena around.  

CLIP 2 Dionne & Helena

Dionne: -Hi, Helena!   Nice to see you. Did you get here alright?Helena: -Yes Yes. It’s been great! . Dionne: -Good OK. I’ll give you a quick whizz（快速的，飞驰） round and then we’ll settle you in.   

So upstairs is the meetings space which you can book by ringing Lorna, she’s got a diary, so you know who’s in there. 

Helena: …how many people can we book in the room… Dionne: .. I think we can probably sit about twenty people - and that’s quite big… So if you need to use that, give Lorna a call.  This is reception - Kate and Sanj who both answer the phones … and behind them is where we keep all the stationery 3.  

Helena: … all right… Dionne: ..So if you need anything - just grab 4 it from there.  This is where you’ll be sitting, it’s opposite me,  this is your desk.  The laptop is all set up for you to use and I’ll show you through the email package and everything a bit later. ……

END OF CLIP

Carmela:Now, before actually pointing out where things are,  Dionne made the new staff member feel at home, feel comfortable.  The phrase that was used for that David

David:… yes, she just said “Did you get here alright?”.  In other words she asked about her journey to the office that day.  It’s a very standard way of breaking the ice（打破僵局）.   She than says …

I’ll give you a quick whizz round. That’s quite a colloquial（白话的，口语的） expression which really just means “I’ll show you round “…Now, she uses this kind of informal phrase, I think, because she simply wants to put Hellena at her ease 5, to make her relax and feel welcome.  

Carmela: And then there was the offers of help.  The phrase “if you need something” - could you tell us how that’s used and if you can use it in any situation?

David:   Yes, you can use this kind of expression in any situation.  It’s what we would call a “zero conditional” -  in other words is an “if sentence” with the present simple verb in the first half and the present simple verb in the second half.

Carmela: … and can you give us an example, David?

David: I think the example we heard there was… “If you need to use it, give me a call” - or “if you need anything, take it from there”.  You might often hear this phrase used with “just” as well…”if you need any help, just call me” and that makes it a little bit more welcoming for the other person,  “feel free to call me, don’t worry about calling me”

Carmela: The final part was actually pointing out where things are physically,  where things are located, could you tell us about the language that was used there?

David: Dionne just used very simple language there.  Really,  “this is”..… This is

reception … This is where you’ll be sitting.

Carmela: … So, being simple and clear is very important when welcoming a new staff

member, and of course, showing office equipment to them is very important

too.   Here’s another example of someone being shown around on their first

day.  

CLIP Claire and Regina

Actually, while we’re here, I’ll just take you to the photocopying（影印） and fax machine.  Now the fax machine  - you need 9 for an outside line.  

Oh right. 

And it’s really straightforward 6  - you just put the sheet of paper face down and it goes through like that. 

So that’s the fax machine.  The printer is over here on our right and the photocopier 7（复印机） is just next to that.  Let me show you how the photocopier works 8 . OK, so what you do, you lift the lid, and place the piece of paper face down and I’ll give you the code 9 to make it work a bit later on. 

END OF CLIP

Carmela: An essential piece of office equipment being shown there, the photocopier.    David, can you talk us through some of the language used.   David: I think there, Clare was trying to make it as easy as possible for Regina to

understand what was happening.   She emphasized 10 this with the phrase - It’s really straightforward, in other words “it’s really easy” .  She also used the phrase “let me show you” which is the standard phrase to use in this situation, I think she said “let me show how the photocopier works”. But you can use it for a lot of things :let me show you where the canteen is/let me show you how the phone system works” and so on.  

Carmela:    You’re listening to “Business Language to Go” from the BBC World Service.  

As well as being shown around of the office, and how the equipment works, first days also involve a lot of introductions to new people.   Let’s go back to the web design company to see how Dionne introduces her colleagues to Helena.  

 CLIP Dionne & Helena

Dionne: -Well you’ve seen everything now so what I’ll do now is I’ll introduce you to a couple of people who you haven’t met yet, who’ll you be working a little more closely 11 with

Helena: -… good

Dionne: -Okay let me introduce you to Gary who’s just joined our department as well -

this is Helena who’ll be working with me

Gary: - Hi Helena, how’re you doing? ..

Helena: - .Good!

Dionne: -This is her first day so I’m giving her a little tour around and showing her

where things are etc etc. . so if you need anything just ask Gary , as well.   You can sort

her out with some keys hopefully. 

Gary: -Keys or anything you need for the studio, we have fire drills now and then and I’ll just show you through the basics

Helena: -Oh, sure, great yah Dionne: -..There’s Nick, one of the directors who spends most of his time sitting in there tends coming in and out of meetings quite a lot.  So you’ll be dealing 12 a lot with him as well

The other essential person you need to meet is Rosie who manages the café.    So let me introduce you to Helena who’s just joined to work with me.  Rosie: -Hi nice to meet you ..?Helena: … nice to meet you….

 END OF CLIP

Carmela:Now, it’s really useful to have a couple of ways of introducing people, because it makes you sound more fluent.  And it reduces the monotony（单调，枯燥，乏味） too, - it makes the tour a much more interesting experience - for both of you. David, what are the different ways of introducing people :

 let me introduce you to ..

David:Well,  we heard a few of them there.  We heard Dionne use the phrase “let me introduce you to” . She said “let me introduce you to Gary”.  That’s a pretty standard way of doing it.   We also heard her say- “there’s Nick” - and I think she was using that expression because Nick was some distance away from them.  If Nick had been standing 13 much closer, she would probably had said “this is Nick” - or indeed she could have just said - Meet Nick. 

Carmela: OK those are the ways of introducing people - what about the other bits of

language she used ?

David:Well, I think -one thing that Dionne is very good at is signalling what’s coming next,  which makes it much easier for Helena to understand what’s happening.   The phrase that I remember hr using there is: “what I’ll do now is …”  - “what I’ll do now is, introduce you to Gary” for example.  So that’s a common expression used when giving a tour of the company.  Of course we also heard the phrase that we heard earlier: - if you need anything, just ask.

Carmela:And if you want to bring a tour to an end this is a typical way of doing it.   

 CLIPClaire & Regina

Clare: I think that’s about it really I think I’ve wrapped everything up for you .   Have you got any questions that you want to ask me? Any worries or anything?

Regina: Um no, I don’t think so at the moment.  I’ll take in and see how I get on Clare: OK. If you’ve got any worries or queries 14 or questions don’t hesitate（犹豫，迟疑，踌躇） to ask, OK? I’m only sitting right by you.  

Regina:OK thanks very much. 

END OF CLIP

Carmela: David, can you summarise（概括，总结） the language that was used there? David: First of all, Clare signalled that it was the end of the tour, using the phrase “I

 think that’s about it, really”.   

She than just checked to make sure that Regina had understood everything she’d said using the phrase:

 Have you got any questions for me?

And than finally reassured（使。。。安心） her that she wasn’t really expected to remember everything she’d been told by saying to her:

 Don’t hesitate to ask.  

Carmela:And don’t you hesitate to join David and me again soon for more “Business Language to Go”.  (本文由在线英语听力室整理编辑)

点击收听单词发音  






1
overload

  
 


vt.使超载；n.超载


参考例句：





Don't overload the boat or it will sink.别超载，否则船会沉。
Large meals overload the digestive system.吃得太饱会加重消化系统的负担。












2
clip

  
 


n.夹子，别针，弹夹，片断；vt.夹住，修剪


参考例句：





May I clip out the report on my performance?我能把报道我的文章剪下来吗？
She fastened the papers together with a paper clip.她用曲别针把文件别在一起。












3
stationery

  
 


n.文具；(配套的)信笺信封


参考例句：





She works in the stationery department of a big store.她在一家大商店的文具部工作。
There was something very comfortable in having plenty of stationery.文具一多，心里自会觉得踏实。












4
grab

  
 


vt./n.攫取，抓取；vi.攫取，抓住(at)


参考例句：





It is rude to grab a seat.抢占座位是不礼貌的。
The thief made a grab at my bag but I pushed him away.贼想抢我的手提包，但被我推开了。












5
ease

  
 


n. 安乐,安逸,悠闲; v. 使...安乐,使...安心,减轻,放松


参考例句：





His mind was at ease and he felt confident in the future. 他心情舒畅,对前途很有信心。
You should ease up on the child and stop scolding her. 你应该对那个孩子宽松些,不要再骂她了。












6
straightforward

  
 


adj.正直的，坦率的；易懂的，简单的


参考例句：





A straightforward talk is better than a flowery speech.巧言不如直说。
I must insist on your giving me a straightforward answer.我一定要你给我一个直截了当的回答。












7
photocopier

  
 


n.复印机


参考例句：





You've left your master in the photocopier.你把原件留在影印机里了。
If the photocopier stops working,just give it a clout.如果那部影印机停止运转的话就敲它一下。












8
works

  
 


n.作品，著作；工厂，活动部件，机件


参考例句：





We expect writers to produce more and better works.我们期望作家们写出更多更好的作品。
The novel is regarded as one of the classic works.这篇小说被公认为是最优秀的作品之一。












9
code

  
 


n.代码，代号，密码；法典，法规，规划


参考例句：





What's the code for Tianjin?天津的代号是多少？
Remember to use postal code.勿忘使用邮政编码。












10
emphasized

  
 


强调( emphasize的过去式和过去分词 )； 加强语气； 重读； 使突出


参考例句：





His speech emphasized the importance of attracting industry to the town. 他的发言强调了吸引工业到城镇的重要性。
Roads and other cultural details may be emphasized in colour. 道路及其它地物细部还可以用颜色予以突出。












11
closely

  
 


adv.紧密地；严密地，密切地


参考例句：





We shall follow closely the development of the situation.我们将密切注意形势的发展。
The two companies are closely tied up with each other.这两家公司之间有密切联系。












12
dealing

  
 


n.经商方法，待人态度


参考例句：





This store has an excellent reputation for fair dealing.该商店因买卖公道而享有极高的声誉。
His fair dealing earned our confidence.他的诚实的行为获得我们的信任。












13
standing

  
 


n.持续，地位；adj.永久的，不动的，直立的，不流动的


参考例句：





After the earthquake only a few houses were left standing.地震过后只有几幢房屋还立着。
They're standing out against any change in the law.他们坚决反对对法律做任何修改。












14
queries

  
 


n.问题( query的名词复数 )；疑问；询问；问号v.质疑，对…表示疑问( query的第三人称单数 )；询问


参考例句：





Our assistants will be happy to answer your queries. 我们的助理很乐意回答诸位的问题。
Her queries were rhetorical,and best ignored. 她的质问只不过是说说而已，最好不予理睬。 来自《简明英汉词典》