时间:2018-12-25 作者:英语课 分类:办公室英语口语


英语课

Speaking with an anger client 1

A: Hello. I need to speak with Allan Cartwright.

B: This is he. May I help you?

A: I certainly hope so, I am about to stop doing business with your office.

B: I’m very sorry, Madam. Can you tell me what the problem is over the phone or would you like me to go to your office?


让客户息怒

A:你好,我想找阿伦·卡特莱特讲话。

B:我就是,我能效劳吗?

A:我当然希望如此。我要停止和你们做生意了。

B:非常抱歉,夫人。您能在电话里告诉我是什么问题吗?或者您希望我到您办公室去一趟?

 



1 client
n.委托人,当事人,顾客
  • She can't come to the telephone;she's serving a client.她不能来接电话,她正在接待一位顾客。
  • The lawyer produced a clever defence of his client.律师机智地为委托人辩护。
标签: 让客户息怒