时间:2018-12-03 作者:英语课 分类:2015年ESL之商务英语


英语课

Improving Online Reviews


Jerrise: Okay, you were right. We need to do something to improve business. Do you think we should take out an ad in the local newspaper? 


Russell: We could do that, but I think a better strategy is to improve our online reviews. 


Jerrise: Who looks at websites with unsolicited reviews? I’m not convinced that’ll help us. 


Russell: Lots of people look at reviews when choosing which business to patronize. Right now, we only have three stars out of five, and that’s hurting us. 


Jerrise: It’s hard to believe that adding a star will really improve our business. 


Russell: Believe it. And those mediocre 1 reviews we received last week? We should respond to each one and try to make it right. 


Jerrise: Those reviews were written by a few disgruntled customers. We’re always going to have a few whiners. 


Russell: Yes, but now they’re much more vocal 2. If they’re not happy with our service or product, we need to compensate 3 them for their bad experience. 


Jerrise: That would put us out of business! 


Russell: No, that’s an investment in our business reputation. 


Jerrise: What you’re saying is that we need to bribe 4 people to write good reviews. 


Russell: I wouldn’t put it that way, but we should recognize that crowdsourcing is the wave of the future and we need to move with the times if our business is to survive. 


Jerrise: All right. I guess we can try that. 


Russell: What are you doing now? 


Jerrise: Writing my own review. I’ve always given myself excellent service! 


 


Script by Dr. Lucy Tse 



1 mediocre
adj.平常的,普通的
  • The student tried hard,but his work is mediocre. 该生学习刻苦,但学业平庸。
  • Only lazybones and mediocre persons could hanker after the days of messing together.只有懒汉庸才才会留恋那大锅饭的年代。
2 vocal
adj.直言不讳的;嗓音的;n.[pl.]声乐节目
  • The tongue is a vocal organ.舌头是一个发音器官。
  • Public opinion at last became vocal.终于舆论哗然。
3 compensate
vt.补偿,赔偿;酬报 vi.弥补;补偿;抵消
  • She used her good looks to compensate her lack of intelligence. 她利用她漂亮的外表来弥补智力的不足。
  • Nothing can compensate for the loss of one's health. 一个人失去了键康是不可弥补的。
4 bribe
n.贿赂;v.向…行贿,买通
  • He tried to bribe the policeman not to arrest him.他企图贿赂警察不逮捕他。
  • He resolutely refused their bribe.他坚决不接受他们的贿赂。
标签: ESL 商务英语
学英语单词
'Uwaynāt, Sabkhat al
aberration constant
Alexander disease
amphibious operations
anthemis cotulas
arep
at stated periods
ausrolltempering
azulin
Barkhamsted Reservoir
beacon message
Bouyoucous hydrometer
braggadocii
calibrations
cataclysmatist
color encoding
composite container
congruent array
cormetasone
country doctor
cunthood
daggering
decaplets
deck-chair
defibrates
Degeneriaceae
digit puncher
document transaction
draw in your horns
electron beam parametric amplifier
engano
ensilver
enterolignans
fast-time scale
finickety
flat-size
frequency divider stage
Garvey, Marcus Moziah
glabranin
grammaticizable
HVGR
Hällesjö
insurance-policy
isoprofit curves
knock an article down to a bidder
Lamotrek Atoll
lesser sciatic notch
lower temperature
lrcp
lubricating oil pump cover
lutecite
madines
make into
male pronucleus
marine molysmology
Mastotermes electrodominicus
Maud Rise
megacells
microrefrigerator
Modern Korean
nap distance (bridges 1932)
nelia
nikischerite
objectionabilities
optically active polymer
orke
Orvalho
outer cylinder
oysterishness
palm leaves
peppering
periodic audits
planthouse
population demography
primary prostaglandin
pterines
quoin bead
resolution of impulse wheel speed sensor
reythroplakia
right to self-determination
roller contact
Rudder amidship!
ruthenium(iii) acetylacetonate
sail training vessel
Salter-Harris fracture
saturnious
semi-duplex operation
sentence coding
Shit Scared
sliped
sound alphabets
stream dynamics
submissives
sumas
tactical call signs
taylerson
ventral median lymph vessel
was present in
wesse
wool classer
Zonikha
zoonomist