时间:2018-12-03 作者:英语课 分类:2015年ESL之商务英语


英语课

Improving Online Reviews


Jerrise: Okay, you were right. We need to do something to improve business. Do you think we should take out an ad in the local newspaper? 


Russell: We could do that, but I think a better strategy is to improve our online reviews. 


Jerrise: Who looks at websites with unsolicited reviews? I’m not convinced that’ll help us. 


Russell: Lots of people look at reviews when choosing which business to patronize. Right now, we only have three stars out of five, and that’s hurting us. 


Jerrise: It’s hard to believe that adding a star will really improve our business. 


Russell: Believe it. And those mediocre 1 reviews we received last week? We should respond to each one and try to make it right. 


Jerrise: Those reviews were written by a few disgruntled customers. We’re always going to have a few whiners. 


Russell: Yes, but now they’re much more vocal 2. If they’re not happy with our service or product, we need to compensate 3 them for their bad experience. 


Jerrise: That would put us out of business! 


Russell: No, that’s an investment in our business reputation. 


Jerrise: What you’re saying is that we need to bribe 4 people to write good reviews. 


Russell: I wouldn’t put it that way, but we should recognize that crowdsourcing is the wave of the future and we need to move with the times if our business is to survive. 


Jerrise: All right. I guess we can try that. 


Russell: What are you doing now? 


Jerrise: Writing my own review. I’ve always given myself excellent service! 


 


Script by Dr. Lucy Tse 



1 mediocre
adj.平常的,普通的
  • The student tried hard,but his work is mediocre. 该生学习刻苦,但学业平庸。
  • Only lazybones and mediocre persons could hanker after the days of messing together.只有懒汉庸才才会留恋那大锅饭的年代。
2 vocal
adj.直言不讳的;嗓音的;n.[pl.]声乐节目
  • The tongue is a vocal organ.舌头是一个发音器官。
  • Public opinion at last became vocal.终于舆论哗然。
3 compensate
vt.补偿,赔偿;酬报 vi.弥补;补偿;抵消
  • She used her good looks to compensate her lack of intelligence. 她利用她漂亮的外表来弥补智力的不足。
  • Nothing can compensate for the loss of one's health. 一个人失去了键康是不可弥补的。
4 bribe
n.贿赂;v.向…行贿,买通
  • He tried to bribe the policeman not to arrest him.他企图贿赂警察不逮捕他。
  • He resolutely refused their bribe.他坚决不接受他们的贿赂。
标签: ESL 商务英语
学英语单词
Aburizal
adjustable policy
anchorstock pt.
antistep
approved note
arbo
Ballinagh
barbed spindle
bilocular stomach
Bosoboso R.
brake spring
breaststroking
Bunyaviridae
Cezac
choloid
classification and code of dangerous goods
close control of the pressure
cobalt(Co)
Cobeta
coherence effect
combined microvascular free skin flap
continuous receiver watch
conventional closed cooling loop pump
cracked up
dassac
degree of birefringence
dust covers
error extension
feel strange
final temperature
fresh out of somewhere
full-size card
high-tech circle
household oil
image scanner
Imgur
immunofluorimetry
immunosuppressions
index number of business
industrial cut stock
interacter
isolates
jakosz
jenison
jersey black giant chicken
jure imperii
loaded applicator impedance
logic state table
loss of goods
magdalenka
magnesium citrate
massive concrete
microlance
molded step
monolein
multicellular voltmeter
Navicularis
non-explosive
orthogonal frame
oxidative condensation
parasitic emission
percarburet
pipe joint composition
polka-dotting
preliminary work
psychedelic circus
pulse forming link
pyroclastic key bed
recalescent point
reduced-rate call
renogate
reticulitermes flaviceps
s'gad
satellite species
savan
scroll down
seismic velocity spectrum
shangraw
sigiburg
siouxest
Soleminis
space-suits
spiral of archimedes
steam water mixture
suillus placidus
supplementary set of control character
surface gradient sampler
Taden
teacher transfer among schools
tenable for
terrain-aided navigation(tan)
the bogeyman
thrombocytocrit
to the victor go the spoils
upset-forging machine
urocanates
UV-screen
warp printing
water repellent admixture
weighted external path length
work-role
working device