时间:2018-12-03 作者:英语课 分类:天天商务口语


英语课

    商务活动常常会遇到接找某人的电话,这样的电话该如何回答呢?下面是三段比较经典的打电话找人的英语对话,这样接到此类电话就可以对答如流了。

    In this conversation, Sally is a receptionist for a major computer hardware 1 supplier. This particular morning, she is also filling in for a personal secretary who called in sick.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.

    Sally: Just a moment, please. I'll transfer 2 you.

    Caller 1: Thank you.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?

    Sally: I'm sorry, he's in a meeting. May I take a message?

    Caller 2: When will he be available?

    Sally: I don't know, sir. Would you like to leave a message?

    Caller: No, that's OK. I'll call back.

    Sally: Good morning. Ms Carling's office. What can I do for you?

    Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.

    Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.

    Caller 3: That'll be fine. Thank you very much.

    中文参考:

    在这段对话中,Sally是一家大型电脑硬件供应商的接待员。今天早晨,一位私人秘书请了病假,Sally暂替她的工作。

    Sally: 早上好。ABC公司,我是Sally,请问您有什么事吗?

    Caller 1: 是的,我是Dave Michaels,请Amy Winters听电话。

    Sally: 请稍等。我给你转过去。

    Caller 1: 谢谢。

    Sally: 早上好。ABC公司,我是Sally,请问您找那位?

    Caller 2: 我是Lance Stevens,请你们的客户服务部经理接电话,好吗?

    Sally: 对不起,他在开会。要留个口信吗?

    Caller 2: 他什么时间方便?

    Sally: 我不知道,先生。您需要留个口信吗?

    Caller 2: 不用了。我会再打过来的。

    Sally: 早上好,Carling女士的办公室,我能为您做什么吗?

    Caller 3: 我是Marlene Casper,我要约见Carling女士,她知道我是谁。

    Sally: 请稍等,我查一下她的日程……您明天10:00可以会见Carling女士。

    Caller 3:很好。非常感谢。



1 hardware
n.重型武器;五金器具;硬件
  • He bought a pot and other hardware at the store. 他从商店买了一个壶和其他金属制品。
  • That family has carried on a hardware business for five generations.那家已经经营五金生意五代了。
2 transfer
n. 迁移, 移动, 换车; v. 转移, 调转, 调任
  • He has been kicking against this transfer for weeks. 几周以来他一直反对这次调动。
  • I intend to transfer the property to my son. 我想把这笔财产转给我儿子。
学英语单词
adjuring
adol
amnioembryonic
armillaria caligatas
as for me
azorubin(e)
binding sites
biohermal
blast wave
bouncing Betties
circennian periodicity
computer chips
computer-based trainer
contemnors
copper blight
daily range of temperature
dearnes
deci-hertz
Delhi-Mumbai
domination number
dorsal cirrus
drumster
Eales' disease
enrichment of soil
extensive culture
f.p.m.
formaldehyde molecule
full floating piston pin
gas-filled hot cathode rectifier
global dispersion
haline water
hearsecloths
hepatic capsulitis
high frequency harmonic
Hofsós
hold on hard
homoatropine
horizontal-tube evaporator
hydrophobins
IRTU
izzard
keta (kita)
lampoonists
Lodosa, Can.de
Makeroy(Mageroy)
mankini
marches
Meadow-bog
method of replica plating
minimum angle of elevation
multistachys
NMJs
North Port
off-message
outpoints
oxyneolignane
paleolongitudinal
parchment manuscript
patchoulene
phenesterin(e)
plain squirrel-cage motor
polytrophic
porpoisings
portable opto-electronic tracker (poet)
principal ideal minor ring
protaxis
public rally
rail screen
rattlebladder
rear of panel mounting
remen fill
replicating forms(rf)
reproductory
roineck
rotundest
schurmen
scrapa
send......over
series shot
sharp definition
spring-tube manometer
stereophonic subchannel
sweet lime
São Francisco de Assis
taboo
talk through one's hat
teething
terminus a que
Texas tortoise
thermal wave flowmeter
time of handing in
tricasts
Ulindi
unpetted
uppen
urban culture
vasovasostomies
villela and bains method
virtual profile
wellsquared
yada yada
zinc carbolate