商务口语：怎样访问客户
时间：2018-12-26 作者：英语课 分类：天天商务口语
英语课
星级典句：
第一句：I'm the customer 1 relations 2 officers 3 for MW Services 5.
我是MW服务公司的客户联络员。
A: Good morning, Ms. Brown. My name's George Black. I'm the customer relations officers for MW Services.
早上好，布朗女士。我叫乔治?布莱克，MW服务公司的客户联络员。
B: Good morning, Mr. Black. Is there anything I can do for you?
早上好，布莱克先生。我能为你做些什么吗？
A: We just want to come by and thank you for choosing our company 6.
我们只是拜访一下，感谢您选择了我们公司。
第二句：I want to ask if you've had 7 any problems 8 so far.
我想问一下到目前为止您有没有遇到什么问题。
A: It's nice of you to pay 9 a visit back.
您能回访真是太好了。
B: I want to ask if you've had any problems so far.
我想问一下到目前为止您有没有遇到什么问题。
A: No, I haven't had any problems at all. I've been very pleased 10 with your service 4, thank you.
没有。没有任何问题。对你们的服务我非常满意，谢谢。
服务是经营者永恒的话题，用优质服务满足客户需求是经营者最主要的目标之一。伴随着商战的日益激烈，经营者们也越来越注重做“服务”的文章，服务的范围也在不断扩大。
其他表达法：
Let's start with the fact 11 that no one has responded 12 to my calls or letters for the past three weeks!
咱们就从三个星期都没人理会我的电话和信函这件事说起吧！
Would 13 you tell me what you have been trying to find out?
您能告诉我您想了解些什么吗？
1 customer
n.顾客，主顾；家伙
- The customer is always right.顾客永远是正确的。
- I visited the customer yesterday.我昨天去拜访客户了。
2 relations
n.彼此间的看法，两者的关系；关系( relation的名词复数 )；亲戚（关系）；亲属（关系）；（事物之间的）关系
- She hated the flummery of public relations. 她讨厌公关工作中的虚夸恭维。
- The club's aim is to foster better relations within the community. 俱乐部的宗旨是促进团体内部的关系。
3 officers
n.军官( officer的名词复数 )；（政府，会社等的）高级官员[职员]；警察的头衔
- Police officers in the UK do not usually carry arms . 英国警察通常不携带武器。
- Several officers were complicit in the cover-up. 几名军官串通一气隐瞒真相。
4 service
n.服务，公务部门，服役；vt.维护，保养
- The service in this hotel goes from bad to worse. 这个旅店的服务每况愈下。
- If I can help you,I am at your service.要是我能帮忙的话，我愿为你效劳。
5 services
n.公共事业机构（或公司）；（提供技术或帮助的）服务；宗教礼仪；礼拜仪式；服务( service的名词复数 )；公共机构；业务；服役
- arrangers of care services for the elderly 安排照料老人的筹划者
- Social services keep lists of at-risk children . 社工组织保留有在家里可能遭受伤害的孩子名单。
7 had
vbl.have的过去式和过去分词；conj.有
- I just had a good idea!我有个好主意！
- The boy had a small branch of a tree in his hand.这个男孩手上拿一条小树枝。
8 problems
n.问题( problem的名词复数 )；疑难问题；习题；思考题
- It was an action replay of the problems of his first marriage. 这是他第一次婚姻问题的重演。
- a few admin problems 一些行政问题
10 pleased
adj.高兴的，快乐的，喜欢的，满意的
- She was pleased to hear good news about him.听到他的好消息，她很高兴。
- Whichever day you come,we will be pleased to see you.无论你哪一天来，我们都很高兴。
11 fact
n.事实，实情，论据
- It is close to fact.这更接近于事实。
- I'm going there tomorrow,as a matter of fact.其实，我明天是准备去那里。