时间:2018-12-17 作者:英语课 分类:实用英语


英语课

怎样应答商务电话  商务电话交流是工作中的一部分,那么该怎样得体应答商务电话呢?下面就不同的场景教各位几招。 


  情况一:打电话的人找的是你自己 
  Is Daisy there?Daisy 在吗? 
  1) This is she. 我就是。(注:男的用 This is he.) 
  2) You’re speaking / talking to her. 你正在跟她说话。(注:男的用You’re speaking / talking to him.) 
  3) This is Daisy. 我就是 Daisy. 
  4) That’s me. 我就是。 
  情况二:打电话的人要找的人不在 
  May I speak to Mr. Gates?请问 Gates 先生在吗? 
  1) He’s not here right now. 他现在不在这里。 
  2) He’s out. 他出去了。 
  3) He’s in a meeting right now. 他现在正在开会。 
  4) You’ve just missed him. 你刚好错过他了。 
  5) He’s just stepped out. 他刚好出去了。 
  情况三:打电话的人要找的人不在, 问对方是否要留言 
  Can I talk to Mark?我可以跟 Mark 讲话吗? 
  1) He’s out on his lunch break right now. Would you like to leave a message? 
  他出去吃午饭了,你要留言吗? 
  2) He’s not available 1 right now. Can I take a message? 
  他不在,我可以帮你传话吗?

1 available
adj.可用到的,可利用的,有用的,有空的,接受探访的
  • My bicycle is not available,and it is being repaired.我的自行车现在不能用,因为正在修理。
  • This book is not easily available.这本书可不好买。
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