时间:2019-02-26 作者:英语课 分类:实用英语


英语课

   A: Excuse me.。.


  B: Yes, sir. How may I be of service?
  A: I would like to return this item.。. Are refunds 2 allowed?
  B: Certainly. The customer is always right, we are here to serve you. Is there a reason that you would like to return it? Did you have problems with our product or services?
  A: No, no.。. It was just the wrong size.
  B: Would you be interested in an exchange as opposed to a refund 1? I think I can help you to find the appropriate size.
  A: No. I would rather just return it.
  B: Sure, no problem. Do you happen to have the receipt 3
  A: Yeah, right here.
  B: Ok, just a moment, please. Here you are, I need you to sign here, please. And here is your refund. Is there anything else I can help you with?
  A: No, thank you.
  B: You‘re welcome. Have a nice day!
  打扰一下。..
  是的,先生,需要什么服务吗?
  我想把这个东西推掉。..可以退款吗?
  当然可以。顾客总是对的,我们随时为您服务。为什么要退掉?您对我们的产品和服务有什么问题吗?
  不,不是的。..只是大小不合适。
  那你想调换一下还是要退款?我想我能帮你找到合适的尺寸。
  不用了。我还是想退掉。
  当然可以,没问题。你带收据了吗?
  带了,在这儿。..
  好的,请等一下。给您,请在这里签字。这是你的退款。还有什么需要我帮忙的?
  没有了,谢谢你。
  别客气。祝你一天都开心!
  refund:a sum of money that is paid back to you, especially because you paid too much or because you returned goods to a shop/store 退款;返还款;偿还金额
  a tax refund 税金退款
  to claim/demand/receive a refund 要求/接受退款
  If there is a delay of 12 hours or more, you will receive a full refund of the price of your trip. 如果耽搁达到或超过 12 小时,你会得到旅费全额退款。
  as opposed to:used to make a contrast between two things (表示对比)而,相对于
  200 attended, as opposed to 300 the previous year. 出席的有 200 人,而前一年是 300 人。
  This exercise develops suppleness 4 as opposed to(= rather than)strength. 这项锻炼不是增强力量,而是增强韧性的。
  receipt:a piece of paper that shows that goods or services have been paid for 收据;收条 countable 5 ~ (for sth)
  Can I have a receipt, please? 请给我开个收据,好吗?
  to make out(= write)a receipt 写收据

v.退还,偿还;n.归还,偿还额,退款
  • They demand a refund on unsatisfactory goods.他们对不满意的货品要求退款。
  • We'll refund your money if you aren't satisfied.你若不满意,我们愿意退款给你。
n.归还,偿还额,退款( refund的名词复数 )v.归还,退还( refund的第三人称单数 )
  • Tomorrow he would return them to the store and claim refunds. 明天他要把它们退还给商店并要求退款。 来自辞典例句
  • The new method means that taxpayers get refunds much faster. 这种新办法意味着纳税人可以较快地领到退还款。 来自辞典例句
n.收据,收条;收到,接到
  • We are in receipt of your letter of the 10th.我们收到了您十日的来函。
  • I asked for a receipt.我要一张收据。
柔软; 灵活; 易弯曲; 顺从
  • The leather may need to be oiled every two to three weeks in order to retain its suppleness. 为了保持皮革的柔韧性,可能两三周就要上一次油。
  • She tried to recover her lost fitness and suppleness. 她试图恢复她失去的身体的康健和轻柔。
adj.可数的,可以计算的
  • The word "person" is a countable noun.person这个词是个可数名词。
  • Countable nouns have singular and plural forms.可数名词有单数和复数之分。
标签: 商务英语
学英语单词
abuten
air lifting
aircraft repair ship
allstate
amino-arsenoxide
ammonia-maser-spectrum analyzer
anabelcia taiwana
Apollo propulsion development facility
atomic-beam resonance
baldanza
basking-shark
bear away
benedict equation of state
bleeder network
bubble-type-flow counter
choledochotomy
complete predicate
contraindicator
conventional stage
cpa examination
Cruoriaceae
Cyoctol
cytochrome a3
dance society
Dufresne, L.
electron-collection counter
father rule
field guns
flanged plate
fold your arms
FRACGP
gassest
genus Psetta
gold specie standard
Guarga, R.
hemiptelea davidii(hance) planch.
hieroglyphs
hippophagistical
horimi
humorings
hung-up
idle time report
inclined clarifier
interlocking phenomenon
jezekite
K.B.E.
kaolinizations
lampropids
lattices
list technique
Mariahu
Mezzanine fund
millimilligram
molarity
Montbrió de Tarragona
negus
number off
on-screen editing
paroncephala
polyacrylonitriles
Popigay
potassium fluoborate
pottsdam
present situation
priolepis kappa
pseudeurina maculata
pucksters
qarqaraly (karkaralinsk)
reinjection
release candidates
respecters
richnourishingcream
riffraffish
roller apron
sea wasps
Secchia, Fiume
sesquicentennially
set control
shank knuckle bone
Skewes
Sonepet
spatiography
spiniferite
strong operator topology
subculturals
subligamentous
supraorganizational
Susan Brownell
tagged element
tattler
temper time
the corridors of power
thermal demineralization of water
thiaxanthene
tisupurin
trammage
trixoscelid
truing caliper
unfortunateness
vindication
wheel mill bed
work holder