商务谈判的成功秘诀
英语课
Using effective questioning
问一些有建设性的问题
问一些有建设性的问题是成功协商议题的基石。这是给了双方一个机会来表明双方各自在关键议题上的态度，例如目标及期望。多问一些开放式的问题将可以尽早给予彼此阐述观点的机会。
例如，你可以这样问"What are you hoping to achieve today?
Recovering from offending someone
克服对方敌对意识
谈判中往往会遇到对方强烈的敌对意识，这时候你必须设法克服它。通常的方法是接受对方的"排斥"，但将之转化为正面的作用。
你可以说"If I seemed sharp a few moments ago,be assured that it was only due to my determination to make this work."
Showing humility 1
展现亲和力
谈判是双方沟通的过程，所以必须避免陷于一连串的"I' m right,you' re wrong"的情形。展现亲和力尊重那些对象，千万不要装做已有所有答案，请把一些议题的控制权让给别人
你可以说"That' s more your area of expertise 2 than mine,so I' d like to hear more."
Recovering from negotiation 3 breakdown 4
让谈判"起死回生"
当对方因愤怒、怨恨或不愿意聆听而使得双方关系濒临决裂的时候，要特别注意具有建设性的对谈。承认错误并且展现诚意是让谈判起死回生的好办法。
你可以说"What happened last week was unacceptable as it was unintentional.Shall we move on?"In business,skilled negotiation can be the difference between making a million dollar contract and being fired.
n.谦逊，谦恭
- Humility often gains more than pride.谦逊往往比骄傲收益更多。
- His voice was still soft and filled with specious humility.他的声音还是那么温和，甚至有点谦卑。
n.专门知识(或技能等)，专长
- We were amazed at his expertise on the ski slopes.他斜坡滑雪的技能使我们赞叹不已。
- You really have the technical expertise in a new breakthrough.让你真正在专业技术上有一个全新的突破。
n.谈判，协商
- They closed the deal in sugar after a week of negotiation.经过一星期的谈判，他们的食糖生意成交了。
- The negotiation dragged on until July.谈判一直拖到7月份。
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商务谈判