办公英语 电话购(换)物

    Key Sentences(重点句子)

    470．I'd like to order a cake and have it sent to my home．我想订块蛋糕请你们送到我家。

    471．What size of cake did you have in mind？

    您想订什么规格的蛋糕？

    472．I'd like to have a cake for 8 or 10 people．我要一个8到10人吃的蛋糕。

    473． We have a kind of cake on which there are lots of fruits， andit's really quite nice．我们有一种蛋糕上面有很多种水果，确实非常好。

    474． I'll take it．我就订这种。

    475． I'll need your complete address with the zip code．希望您告诉我地址全称及邮码。

    476．What would you like us to write on it？

    您想让我们在上面写什么？

    477．Just something simple．就简单些。

    478．It should be there before six in the evening of September the12th．9月12日晚六点以前送到。

    479．Just one more question.

    再问一个问题。

    480．How do you intend to make payment?

    您怎样付款？

    481．You can put it on my Visa card．你可记在我的信用卡上。

    482． I saw your advertisement on TV that you have got some good buys on men's suits this week．我在电视上看到你们的广告，这个星期你们有些物美价廉的男西装出售。

    483．What size do you want？

    您想要多大号的？

    484． Usually I’m a 40 Regular.

    通常我穿40号的。

    485．You'd better have a 42．您最好买42号的。

    486．Maybe you would like to come to have a look．您可能想过来看看吧。

    487． I'll come over and have a look at it．我过去看一下。

    488．BUt it's too large for me．但是太大了。

    489．Have you worn it yet？

    您已经穿过了吗？

    490．Bring it back in and we'll exchange it for a smaller size.

    把它带过来，我们给您换小一点的。

    491．Can I get a refund 1？

    能不能退款给我呢？

    492．Only if you still have the receipt．如果您有收据就可以。

    493．Bring it back anytime，then.

    那么随时拿过来吧。

    DialogueA(A：Mrs. Green    B：Jim Kelly)A：Hello. Green Forest Cakes. Mrs. Green speaking.

    B：This is Jim Kelly. I'd like to order a cake and have it sent to my home.

    A：Fine, Mr. Kelly. What size of cake did you have in mind?

    B：I'd like to have a cake for 8 or 10 people.

    A：8 or 10 people. We have a kind of cake on which there are lots of fruits, and it's really quite nice.

    B：All right then. I'll take it.

    A：I'll need your complete address with the zip code, Mr. Kelly.

    B：The address is 43 Pennsylcania Avenus, Bloomington Indiana, 47401.

    A：What would you like us to write on it?

    B：Hm, just something simple. How about Happy Birthday?

    A：OK, now, when should it arrive?

    B：It should be there before six in the evening of September the 12th.

    A：That should be no problem. Just one more question, Mr. Kelly.

    How do you intend to make payment?

    B：You can put it on my Visa card. The namber is JK:409 6237.

    A：That should do it. Thank you for calling Green Forest Cakes. Bye.

    B：Bye.

    Dialogue B(A：Shop Assistant    B：Mr. Anderson)A：Hello. Harling's Shopping Centre. Can I help you?

    B：Hello. This is Mr. Anderson speaking. I saw your advertisement on TV that you have got some good buys on men's suits this week.

    A：Yes, sir.

    B：What I'd like to buy is a dark, business type suit of conservative 2 style. Something in wool, I thin.

    A：We have some excellent pure wool suits. Wool has the best of everything-- comfort, quality, value, What size do you want?

    B：Usually I'm a 40 Regular, but I've gained a little weight lately.

    A：Oh, You'd better have a 42.

    B：I'd like something dark but not stodgy 3. A dark grey, or navy blue, or even black. And I prefer a solid color.

    A：You'll be satisfied, sir. By the way, we have a fine selection 4 of ti3es to go with the suits. Maybe you would like to come to have a look.

    B：Oh, And how much is it?

    A：It's twenty-nine dollars, very cheap.

    B：OK. I'll come over and have a look at it. Thank you . Good-bye.

    A：Thank you for calling. Good-bye.

    Dialogue C(A：A shop Assistant    B：A Customer)A：Hello. Champion Sporting Goods. What can I do for you?

    B：I bought a pair of shoes at your store yesterday, but it's too large for me.

    A：Have you worn it yet?

    B：No.

    A：Bring it back in and we'll exchange it for a smaller size.

    B：Can I get a refund?

    A：Only if you still have the receipt.

    B：I have the receipt.

    A：Bring it back anytime, then.

    B：Thanks a lot.. Good- bye.

    A：Bye.