商务英语:教你信心十足的接电话
英语课
商务英语中经常会碰到与老外打电话交流的情况,突发状况也是五花八门,你准备好应急方法了吗?遇到下面这十五突发状况你会如何做到不慌张不失礼呢?
情况一:
打电话的人要找的人不在, 问对方是否要留言
Can I talk to Mark? (我可以跟 Mark 讲话吗?)
He is out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗?
He is not available right now. Can I take a message? 他不在, 我可以帮你传话吗?
情况二:
打电话的人要找的人不在, 愿意接受对方的留言
Can I leave a message? 我可以留个话?
Yes. Go ahead, please. 可以, 请继续。
Of course. Hold on for just a second so I can grab 1 a pen and paper. 当然, 稍等一下让我拿个纸笔。
Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down. 当然, 如果你可以等我一下下, 让我找张纸写下来。
情况三:
打电话的人找的是你自己
Is Daisy there? (Daisy 在吗?)
This is she. 我就是。 (注: 男的用 This is he.)
Youre speaking/talking to her. 你正在跟她说话。(注:男的用You‘re speaking/talking to him.)
This is Daisy. 我就是 Daisy.
Thats me. 我就是。
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电话英语