时间:2019-02-18 作者:英语课 分类:实用英语


英语课

   可能发生冲突的方面为:价格方面的问题;控制费用和现金流相关的问题;确保严格控制帐款或货币;利润空间的控制;员工的 招聘 或管理;新产品或服务;市场工具和活动的选择;新系统的执行等等。


  您说话时可以直截了当或很坦率,但是我们建议您能尽可能礼貌的表达您的想法和观点。请记住,在这样的场合您应当常使用正式的语言。为了缓和由于意见不一致而带来的冲击,您可以运用如下的短语作为开场白,如:
  “You may be right but, in my opinion, a better approach would be to...”(您所说的可能都正确,但是,我觉得更好的方法是...)
  “I’m not sure I totally agree with that, perhaps we could consider a compromise and...” (可能我不能完全同意,也许我们得考虑一个折中的办法...)
  “I see your point of view, but I’m concerned that...”(我明白您的意思,但是我担心...)
  “I strongly feel that the optimum solution would be to...”(我强烈的感觉最佳的解决方式是...)
  “Perhaps the best course of action would be to...”(也许,最佳的行动方式是...)
  “Would you consider..?”(你会考虑...吗?)
  “What do you think about the proposal to..?”(你觉得这个...的提议怎么样?)
  “A different option could be to...”(另一种选择可能是...)
  “I suggest that we list the pros 2 and cons 1 of both proposals and compare them objectively.”(我建议我们列出两种建议的优缺点,然后再客观的比较。)
  “Let’s try to remain objective about this...”(让我们客观的分析这个...)
  “Can you explain why you think we should do it like that?”(您能解释一下为什么我们要那样做吗?)
  “Let’s look at things logically...”(我们从逻辑上看看这些吧...)
  “Do you have a gut 3 instinct about this?”(关于这件事你有直觉吗?)
  化解冲突的一种方法称为A suggested method for resolving conflict is called the ‘Interest-based Relational Approach’. 利用这种方法化解冲突,您应该遵循这些规则。
  - 确保拥有良好的关系是至关重要的:尽可能冷静地待人接物,并且建立相互的信任。尽力礼貌待人,在有压力地环境下保持积极地态度。
  - 将人和问题分开:必须意识到在许多情况下,其它的人不仅是“被为难”-真实有效的不同之处常常隐藏在冲突背后。将问题和人分开,真正的问题就会浮现而不会破坏彼此的关系。
  - 注意呈现出的利益和兴趣: 认真倾听,您可能就会理解为什么大家拥护他或她的地位
  - 先倾听,后发表意见:为了有效的解决问题,在维护自己的处境时,你得知道其它人来自哪里。
  - 陈述事实:同意和建立客观的,可见的因素会对决定产生影响;
  - 一同探究选择:设想第三方存在的情况下,如何让想法统一。
  涉及到如何处理冲突这里有多种风格。Thomas & Kilman 在二十世纪七十年代定义了5种风格。分别是:竞争型; 合作型; 折衷型, 融通型和避免型。您觉得您属于哪种风格?
  讨论完冲突后,你们还是没有达成一致意见你们会怎么办呢?
  例如,你们可以考虑邀请持公正观点的第三方或顾问加入你们。
  您能想出其它的化解冲突避免破坏合作关系的方法吗?

n.欺骗,骗局( con的名词复数 )v.诈骗,哄骗( con的第三人称单数 )
  • The pros and cons cancel out. 正反两种意见抵消。 来自《现代英汉综合大词典》
  • We should hear all the pros and cons of the matter before we make a decision. 我们在对这事做出决定之前,应该先听取正反两方面的意见。 来自《简明英汉词典》
abbr.prosecuting 起诉;prosecutor 起诉人;professionals 自由职业者;proscenium (舞台)前部n.赞成的意见( pro的名词复数 );赞成的理由;抵偿物;交换物
  • The pros and cons cancel out. 正反两种意见抵消。 来自《现代英汉综合大词典》
  • We should hear all the pros and cons of the matter before we make a decision. 我们在对这事做出决定之前,应该先听取正反两方面的意见。 来自《简明英汉词典》
n.[pl.]胆量;内脏;adj.本能的;vt.取出内脏
  • It is not always necessary to gut the fish prior to freezing.冷冻鱼之前并不总是需要先把内脏掏空。
  • My immediate gut feeling was to refuse.我本能的直接反应是拒绝。
标签: 职场英语
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aftermarket firmware
Aguilar de la Frontera
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air-passage
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alstonia paupera hand.-mazz.
Ancylostoma americanum
appendicopathia oxyurica
application for tenders
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clutch type reversing valve
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sex-limited autosomal dominant inheritance
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simmering down
situational theory of leadership
sung
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target recognition chart
text in an object deck
tireth
tomato bacterial leaf spot
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