时间:2018-12-05 作者:英语课 分类:商务英语沟通技巧


英语课

Questions are an important part of almost every conversation. So being able to ask good questions is critical to communication. How can we make our questioning more effective and efficient? In this two-part Business English Podcast series we’ll be looking at some answers.


The communication skills we’ll be learning can be used in any situation, but we’ll be focusing in on an area where questioning techniques are particularly important: needs analysis. This refers to analyzing 1 the needs of a customer as part of the sales process. We’ll study a series of questioning techniques that can be used to “drill down to” – that is, get to or uncover – the information you want.


In today’s Business English listening Brad is a sales manager for Forrest and Brown, a producer of innovative 2 industrial coatings and glues. Coating refers to a chemical that is applied 3 to the outside of something to protect it. For example, paint is a type of coating. Forrest and Brown produces “conformal coatings”; this type of coating is used to protect printed circuit boards, or PCBs. PCBs are small flat boards covered with wiring and electronic parts. Almost all electronic devices – TVs, CD players, phones – have them.


Today Brad is visiting Andy, who is a production manager for Stratos, an assembler of PCBs that are used in household items. We can say that Andy is Brad’s “prospect” – the person he wants to sell to.


Let’s listen to how Brad asks Andy questions to analyze 4 Stratos’ needs.


Listening Questions:

1) What does Brad think of the Stratos facility?

2) How long has Stratos been located in its current location?

3) What kind of devices does Stratos produce circuit boards for?



1 analyzing
v.分析;分析( analyze的现在分词 );分解;解释;对…进行心理分析n.分析
  • Analyzing the date of some socialist countries presents even greater problem s. 分析某些社会主义国家的统计数据,暴露出的问题甚至更大。 来自辞典例句
  • He undoubtedly was not far off the mark in analyzing its predictions. 当然,他对其预测所作的分析倒也八九不离十。 来自辞典例句
2 innovative
adj.革新的,新颖的,富有革新精神的
  • Discover an innovative way of marketing.发现一个创新的营销方式。
  • He was one of the most creative and innovative engineers of his generation.他是他那代人当中最富创造性与革新精神的工程师之一。
3 applied
adj.应用的;v.应用,适用
  • She plans to take a course in applied linguistics.她打算学习应用语言学课程。
  • This cream is best applied to the face at night.这种乳霜最好晚上擦脸用。
4 analyze
vt.分析,解析 (=analyse)
  • We should analyze the cause and effect of this event.我们应该分析这场事变的因果。
  • The teacher tried to analyze the cause of our failure.老师设法分析我们失败的原因。
学英语单词
able rating
absolute measurement method
amphiprion perideraion
application for admission
approximate market
aquifar test
attachment site
back-basket store
backswimming
bin system
bituminic
Boolean operators
bother oneself with
Brummagems
Caledon River
chronic heat exhaustion
coddler
common base current gain
concurrent negligences
conduit connection
cyclic ignorable coordinate
dark-sided
deacetylranaconitine
deratization certificate
double resonance
Dänischenhagen
effused-reflexed
equal aquals
equiblast cupola
extra-quranic
fixed points method of calibration
free storage period
frost fog
gas show
green colour
greenlit
Gris-PEG
hamlock
heart-leaved aster
horizontal resolution bars
hot-mix plant
humitas
hypothec bands
income tax on joint venture
indirect analog
individualized manpower training
inquisitivenesses
integrated software line
Interdev
ipropethidine
levy en masse
logistic regression
machine-element
MacS.
make a poor appearance
medical-devices
milli-webers
Moorewood
moorstone
nanobe
neocolonialisms
neutron fluxes
newricall
numerical subroutine library
Orchis kunihikoana
origin of the atmosphere
pale-golds
para-pentyloxy-phenol
payment in arrears
peroxybenzoic acid
pharyngeal opening of eustachian tube
poisonou
propargylchloride
rotary cup atomizing oil burner
rouke
round-necked
sack lunches
sailwing wind generator
sand-castles
self-incompatibillity
sideyways
simple chancre
slow sticking
spanghewed
structural var (svar)
swell-shrink characteristics
tannin idioblast
taran
tedd
tensile stressed skin
third-generation phototypesetter
three-part harmony
transitivity of equivalence relation
ultrahigh voltage transformer oil
uniformly placed
use bit
vicka
vidas
weed control chemicals
wishful thinking
Yerkish