时间:2018-12-05 作者:英语课 分类:商务英语沟通技巧


英语课

Questions are an important part of almost every conversation. So being able to ask good questions is critical to communication. How can we make our questioning more effective and efficient? In this two-part Business English Podcast series we’ll be looking at some answers.


The communication skills we’ll be learning can be used in any situation, but we’ll be focusing in on an area where questioning techniques are particularly important: needs analysis. This refers to analyzing 1 the needs of a customer as part of the sales process. We’ll study a series of questioning techniques that can be used to “drill down to” – that is, get to or uncover – the information you want.


In today’s Business English listening Brad is a sales manager for Forrest and Brown, a producer of innovative 2 industrial coatings and glues. Coating refers to a chemical that is applied 3 to the outside of something to protect it. For example, paint is a type of coating. Forrest and Brown produces “conformal coatings”; this type of coating is used to protect printed circuit boards, or PCBs. PCBs are small flat boards covered with wiring and electronic parts. Almost all electronic devices – TVs, CD players, phones – have them.


Today Brad is visiting Andy, who is a production manager for Stratos, an assembler of PCBs that are used in household items. We can say that Andy is Brad’s “prospect” – the person he wants to sell to.


Let’s listen to how Brad asks Andy questions to analyze 4 Stratos’ needs.


Listening Questions:

1) What does Brad think of the Stratos facility?

2) How long has Stratos been located in its current location?

3) What kind of devices does Stratos produce circuit boards for?



1 analyzing
v.分析;分析( analyze的现在分词 );分解;解释;对…进行心理分析n.分析
  • Analyzing the date of some socialist countries presents even greater problem s. 分析某些社会主义国家的统计数据,暴露出的问题甚至更大。 来自辞典例句
  • He undoubtedly was not far off the mark in analyzing its predictions. 当然,他对其预测所作的分析倒也八九不离十。 来自辞典例句
2 innovative
adj.革新的,新颖的,富有革新精神的
  • Discover an innovative way of marketing.发现一个创新的营销方式。
  • He was one of the most creative and innovative engineers of his generation.他是他那代人当中最富创造性与革新精神的工程师之一。
3 applied
adj.应用的;v.应用,适用
  • She plans to take a course in applied linguistics.她打算学习应用语言学课程。
  • This cream is best applied to the face at night.这种乳霜最好晚上擦脸用。
4 analyze
vt.分析,解析 (=analyse)
  • We should analyze the cause and effect of this event.我们应该分析这场事变的因果。
  • The teacher tried to analyze the cause of our failure.老师设法分析我们失败的原因。
学英语单词
absolute cell reference
adapter skirt
Advanced Energy Projects
air traveller
ala dag
Alcyonium
antidrought
aortic obstruction
arc welding engine generator
audioboard
automatic traction equipment
back end-to
basin of attraction
benzimidazoyl
berthages
bohnckes
capacitance coupled
Carex stipata
Caughnawaga
cavity boundary
collied
combustion conditions
commissura posrerior grisea
consolidated statement of cost goods sold
cowherd
crank shaft timing gear
desorption column
dissuader
distributed group decision support system
dry basis moisture content
dry-silver print
dummy out
earthy
Epleys
equicharacteristic
european blackbirds
Expectations Theory
favourous
flight control computer (fcc)
full word integer overflow
fungisterol ergosterol
gear teeth vernier
genus cuterebras
Gomorraha
hardface
Heave aback!
Hoagland solution
hold something in derision
hovercam
injection-valve opening pressure
interbifid grooves
junior school
knife edge test
laocon
level checking
Logovoy
machine mixing
macroslope
menispermaceous
microaneurisms
microvacuolar
millikan method
mixed-up observations
more-detailed
national revolution
nonalinement
notchers
on a razor-edge
ouatite
parabolic cylinder function
Paraguayans
persuadedness
pinotages
planetary radiation budget
pollaplonyx opacipennis
polyvinylidene fluoride
pontious
Primula florindae
programmed temperature works
quality of labor
scotopic eye
sdat
self-dramatizings
sodium ruthenate
soliloquizer
stacking height
Streptothrix
sulcus terminalis
tagging
there's one born every minute
traffic link
Tragacete
ubiquinol
Ugli
undemonstratively
unguerdoned
unit service factor
vignetting diaphragm
whole body radiation
with a heavy tread
work from home
zircon concentrate