时间:2018-12-05 作者:英语课 分类:商务英语沟通技巧


英语课

This is the second in a two-part Business English Pod lesson on questioning techniques. Last time in BEP 64 we looked at making small talk and gathering 1 information with open questions, getting specific information with probing 2 questions and guiding the conversation by showing interest.


This time we’ll learn several more advanced questioning techniques, including direct questions, to get information from someone who is being uncommunicative, reflective questions, to guide the conversation, and hypothetical questions, to suggest possible action. Together these techniques form a series that can be used to drill down to the information you need.


As you’ll remember, the listening takes place in a customer needs analysis: Brad, from chemical coatings producer Forrest and Brown, is visiting his customer Andy. Andy’s company, Stratos, puts together circuit 3 boards for use in consumer electronics 4.


At the end of Part 1 , Brad had just used a probing question to determine what exact kinds of products Andy’s company focuses on. When he discovered that Stratos was making a lot of boards for TVs, Brad decides to follow this line of questioning. As we’ll see, this is because TVs are a good match for Brad’s products.


The specific kind of TV they are talking about is an LCD TV, often referred to as a flat screen TV.


Listening Questions:

1) LCD TVs produce a lot of heat. Why is this important to Brad’s sales pitch?

2) What are Andy’s main priorities 5 in selecting conformal coatings to protect the circuit boards Stratos produces?

3) What are the main good points of the coating that Brad wishes to sell to Andy?



1 gathering
n.集会,聚会,聚集
  • He called on Mr. White to speak at the gathering.他请怀特先生在集会上讲话。
  • He is on the wing gathering material for his novels.他正忙于为他的小说收集资料。
2 probing
a.好探索的,尖锐的
  • He didn't like the media probing into his past. 他不愿意媒体追问他的过去。
  • They asked a lot of probing questions . 他们提了许多盘根问底的问题。
3 circuit
n.电路,线路;环行,环行道
  • Join those two ends of wire and you'll make a circuit.把那两个导线连接起来即构成一个电路。
  • Where does this line tie in with the main circuit?这条线在哪里跟主线路连接在一起呢?
4 electronics
n.电子器件,电子学,电子技术
  • About 45000 people worked in electronics in Scotland.苏格兰约有4.5万人在电子行业工作。
  • He wants to brush up his knowledge of electronics.他想温习他的电子学知识。
5 priorities
n.先( priority的名词复数 );优先;优先权;优先考虑的事
  • The document provided a revealing insight into the government's priorities. 这份文件使人看出政府的轻重缓急是怎样安排的。
  • We must work together to fund only our most important priorities. 我们必须共同努力,只为最重要的项目提供资金。 来自英汉非文学 - 政府文件
学英语单词
'oovered
a running cold
agency coupon
Baicalia
be doing
bearing case
beg,borrow or steal
bioregulators
Boronow
broadcast ephemeris
buccal gland
cermet of class
citifying
class of crystal symmetry
Classic-Ada
conductive contact
coreving power
coris aygula
cribraria tenella
cross product of chain
delay in log
diagnostic mineral
dilution water
disposed
double bank
ear finger
eclipsing binary, eclipsing variable
electron line density
entropy-energy zero
environment software
feducial interval
feedback equalizer
Fitz-Hugh-Gurtis syndrome
folding stool
genus malcolmias
gray hen
green-to-green
grots
guolaosi
hiccuped
hike up
holometabolism
homoideus
Hydrogesic
hydrovane
imbricatus
insulating quality
intermodal container
isoazimuth
laborforce
laidley
Lake Alfred
linnik
macrovalsaria megalospora
man-machine interaction
Marchiafava-Bignami disease
mathematical law
metabolic interconversion
miniature brush
Mkumbi, Ras
Moreton, Bay fig
morphemically
nano-farad
negative political advertising
Nellim
neutral gas
non-resonant modulator
nonredundancy
NPSI
nuclear spallation
nymphs
ofwhich
old flavo(u)r
pinots
planning for action
puntilla
pyromagnetic substance
resina draconis
rotary mixing dryer
s. t. i. r.
servis
sinter powder metal
spread card
symmetrical facade
the traffic will bear
there is no greater love
thomas-fermi model
three fold symmetry axis
tinker around
unbide
unsexuality
unsneck
upheaval island
Veriora
versicoloratus
wanton destruction
water tight vessel
wilde
William Girling Reservoir
zaia
zeistic theory
zipping by