时间:2018-12-05 作者:英语课 分类:商务英语沟通技巧


英语课

This is the second in a two-part Business English Pod lesson on questioning techniques. Last time in BEP 64 we looked at making small talk and gathering 1 information with open questions, getting specific information with probing 2 questions and guiding the conversation by showing interest.


This time we’ll learn several more advanced questioning techniques, including direct questions, to get information from someone who is being uncommunicative, reflective questions, to guide the conversation, and hypothetical questions, to suggest possible action. Together these techniques form a series that can be used to drill down to the information you need.


As you’ll remember, the listening takes place in a customer needs analysis: Brad, from chemical coatings producer Forrest and Brown, is visiting his customer Andy. Andy’s company, Stratos, puts together circuit 3 boards for use in consumer electronics 4.


At the end of Part 1 , Brad had just used a probing question to determine what exact kinds of products Andy’s company focuses on. When he discovered that Stratos was making a lot of boards for TVs, Brad decides to follow this line of questioning. As we’ll see, this is because TVs are a good match for Brad’s products.


The specific kind of TV they are talking about is an LCD TV, often referred to as a flat screen TV.


Listening Questions:

1) LCD TVs produce a lot of heat. Why is this important to Brad’s sales pitch?

2) What are Andy’s main priorities 5 in selecting conformal coatings to protect the circuit boards Stratos produces?

3) What are the main good points of the coating that Brad wishes to sell to Andy?



1 gathering
n.集会,聚会,聚集
  • He called on Mr. White to speak at the gathering.他请怀特先生在集会上讲话。
  • He is on the wing gathering material for his novels.他正忙于为他的小说收集资料。
2 probing
a.好探索的,尖锐的
  • He didn't like the media probing into his past. 他不愿意媒体追问他的过去。
  • They asked a lot of probing questions . 他们提了许多盘根问底的问题。
3 circuit
n.电路,线路;环行,环行道
  • Join those two ends of wire and you'll make a circuit.把那两个导线连接起来即构成一个电路。
  • Where does this line tie in with the main circuit?这条线在哪里跟主线路连接在一起呢?
4 electronics
n.电子器件,电子学,电子技术
  • About 45000 people worked in electronics in Scotland.苏格兰约有4.5万人在电子行业工作。
  • He wants to brush up his knowledge of electronics.他想温习他的电子学知识。
5 priorities
n.先( priority的名词复数 );优先;优先权;优先考虑的事
  • The document provided a revealing insight into the government's priorities. 这份文件使人看出政府的轻重缓急是怎样安排的。
  • We must work together to fund only our most important priorities. 我们必须共同努力,只为最重要的项目提供资金。 来自英汉非文学 - 政府文件
学英语单词
aestiduriherbosa
balance of tree
baselitzs
black-bottom
bonchevite
Bonoi
brushgear
cabbesse
Characteristic of Navigation Light
cleaned my plate
columnar fracture
computeritis
conservatrix
corneal leukoma
coupler lock lift
cs(carbon steel)
d-i offset system
departmental expenses
Diaphanocephalidae
disinhibits
doped crystal
dry-fisted
electronic keying
endosomally
Eskabarb
euruss
fake and shoddy commodities
fioritures
flexible-hose
foot-treadle
gas-steam torpedo
gene switch
glassworker
Harry Houdini
high temperature digestive treatment
high-pressure combustion chamber
ideal critical diameter
imploit
indestructive
intermediate cuneiform bone
iPad Wi-Fi
kirkee (khadki)
laotian capitals
library reference programming
linkage flag
livestock therapeutics
load torque angle
margraviates
mechanical egg washer
mega-agriculture
methylrosaniline chloride tincture
mixing plant
Modern Danish
moral outlook
multiple access forward link
mydriatic drugs
naturisms
nebules
nihilartikels
nom.cap.
nuclear spin effect
Order of Friars Minor
overprotections
ox-gall
parallel photometric analysis
paranephric abscess
passive negativism
Petromyzontidae
PIBI
pitch-class
posted write-through
progressive quenching
propositional-function
Pybuthrin
random integration
result address
Reute
river-bank erosion
Sangwon
saw mill refuse chipper
schiele
secondary sulphide zone
semi-soft
serranidaes
skin eliminator
sp buckout
space shuttle imaging radar
spherical heater
St-Jean-de-Matha
standing jest
sweep intensification
term annuity
tourigny
trend of the market
tunnel skin grafting
unskinned
warp knitted fabric
water-softening
wave, radio
woodinesses
yew pine
Zewail