时间:2018-12-05 作者:英语课 分类:商务英语沟通技巧


英语课

This is the second in a two-part Business English Pod lesson on questioning techniques. Last time in BEP 64 we looked at making small talk and gathering 1 information with open questions, getting specific information with probing 2 questions and guiding the conversation by showing interest.


This time we’ll learn several more advanced questioning techniques, including direct questions, to get information from someone who is being uncommunicative, reflective questions, to guide the conversation, and hypothetical questions, to suggest possible action. Together these techniques form a series that can be used to drill down to the information you need.


As you’ll remember, the listening takes place in a customer needs analysis: Brad, from chemical coatings producer Forrest and Brown, is visiting his customer Andy. Andy’s company, Stratos, puts together circuit 3 boards for use in consumer electronics 4.


At the end of Part 1 , Brad had just used a probing question to determine what exact kinds of products Andy’s company focuses on. When he discovered that Stratos was making a lot of boards for TVs, Brad decides to follow this line of questioning. As we’ll see, this is because TVs are a good match for Brad’s products.


The specific kind of TV they are talking about is an LCD TV, often referred to as a flat screen TV.


Listening Questions:

1) LCD TVs produce a lot of heat. Why is this important to Brad’s sales pitch?

2) What are Andy’s main priorities 5 in selecting conformal coatings to protect the circuit boards Stratos produces?

3) What are the main good points of the coating that Brad wishes to sell to Andy?



1 gathering
n.集会,聚会,聚集
  • He called on Mr. White to speak at the gathering.他请怀特先生在集会上讲话。
  • He is on the wing gathering material for his novels.他正忙于为他的小说收集资料。
2 probing
a.好探索的,尖锐的
  • He didn't like the media probing into his past. 他不愿意媒体追问他的过去。
  • They asked a lot of probing questions . 他们提了许多盘根问底的问题。
3 circuit
n.电路,线路;环行,环行道
  • Join those two ends of wire and you'll make a circuit.把那两个导线连接起来即构成一个电路。
  • Where does this line tie in with the main circuit?这条线在哪里跟主线路连接在一起呢?
4 electronics
n.电子器件,电子学,电子技术
  • About 45000 people worked in electronics in Scotland.苏格兰约有4.5万人在电子行业工作。
  • He wants to brush up his knowledge of electronics.他想温习他的电子学知识。
5 priorities
n.先( priority的名词复数 );优先;优先权;优先考虑的事
  • The document provided a revealing insight into the government's priorities. 这份文件使人看出政府的轻重缓急是怎样安排的。
  • We must work together to fund only our most important priorities. 我们必须共同努力,只为最重要的项目提供资金。 来自英汉非文学 - 政府文件
学英语单词
acerbi
adrenoxidase
afore-
all-victorious
amphidiploidies
amynthas meishanensis
antimonous
articulus incudostapedius
Asian Industrial Development Council
askarels
attacked by pestilent factors
bathymetric line
be taken back
Better late than never
bivalent heat pump heating system
bradydiastolia
cacheline
capacititor vane
carlis
chondrodysplasia fetalis
comma bacillus
coordinates method
cora pavonia e. fries
Coulomb law of friction
cryogenic film
deck plan
delay mechanisms
dh-
dog-fancier
East Orchard
ensina sonchi
excess stabilizer reflux
executive statement
fair weathers
firing brick
germyls
ground to air radio station
Gujarati-language
gynacantha hyalina
halovic
horizion
in everyone's mouth
incapablenesses
interzoecial
invest with
Johniinae
joseph conrads
junior bond
lath and plaster partition
leant
Liprevil
marchfield
marless
Masteril
maximum limit of speed dsetting
micromechanics
mitsukurina owstoni
mompe
multi-male troop
nervi cutancus surae lateralis
normal network traffic
ones-of-a-kind
open breakwater
open mould
out of someone's hands
pars propria (fasc. dors. medull. spin.)
pbenethium
plain paper
pointing accuracy
pollitz
post-ferment safe pressure stabilization valve
potassium xanthogenate
psi
Puglia
quinuclidinyls
rectifier feed electric drive
rhythmica
rock falling
sequence of time
series connected type
sinneth
slag build up
solute hardening
stamelman
staminody spikelet
structure of industry
tartar emetics
temperature changes
thermal chemical gas analyzer
thousand-fold
tibial flexor muscle
tonation
transmigrant
triphones
turn-draw device
unstillable
urgers
usage ratio
wantonize
watered cup
wurst
yellow banded water snake