时间:2018-12-05 作者:英语课 分类:商务英语沟通技巧


英语课

This is the second in a two-part Business English Pod lesson on questioning techniques. Last time in BEP 64 we looked at making small talk and gathering 1 information with open questions, getting specific information with probing 2 questions and guiding the conversation by showing interest.


This time we’ll learn several more advanced questioning techniques, including direct questions, to get information from someone who is being uncommunicative, reflective questions, to guide the conversation, and hypothetical questions, to suggest possible action. Together these techniques form a series that can be used to drill down to the information you need.


As you’ll remember, the listening takes place in a customer needs analysis: Brad, from chemical coatings producer Forrest and Brown, is visiting his customer Andy. Andy’s company, Stratos, puts together circuit 3 boards for use in consumer electronics 4.


At the end of Part 1 , Brad had just used a probing question to determine what exact kinds of products Andy’s company focuses on. When he discovered that Stratos was making a lot of boards for TVs, Brad decides to follow this line of questioning. As we’ll see, this is because TVs are a good match for Brad’s products.


The specific kind of TV they are talking about is an LCD TV, often referred to as a flat screen TV.


Listening Questions:

1) LCD TVs produce a lot of heat. Why is this important to Brad’s sales pitch?

2) What are Andy’s main priorities 5 in selecting conformal coatings to protect the circuit boards Stratos produces?

3) What are the main good points of the coating that Brad wishes to sell to Andy?



1 gathering
n.集会,聚会,聚集
  • He called on Mr. White to speak at the gathering.他请怀特先生在集会上讲话。
  • He is on the wing gathering material for his novels.他正忙于为他的小说收集资料。
2 probing
a.好探索的,尖锐的
  • He didn't like the media probing into his past. 他不愿意媒体追问他的过去。
  • They asked a lot of probing questions . 他们提了许多盘根问底的问题。
3 circuit
n.电路,线路;环行,环行道
  • Join those two ends of wire and you'll make a circuit.把那两个导线连接起来即构成一个电路。
  • Where does this line tie in with the main circuit?这条线在哪里跟主线路连接在一起呢?
4 electronics
n.电子器件,电子学,电子技术
  • About 45000 people worked in electronics in Scotland.苏格兰约有4.5万人在电子行业工作。
  • He wants to brush up his knowledge of electronics.他想温习他的电子学知识。
5 priorities
n.先( priority的名词复数 );优先;优先权;优先考虑的事
  • The document provided a revealing insight into the government's priorities. 这份文件使人看出政府的轻重缓急是怎样安排的。
  • We must work together to fund only our most important priorities. 我们必须共同努力,只为最重要的项目提供资金。 来自英汉非文学 - 政府文件
学英语单词
a long memory
a trip down memory lane
annuus
anti-crack reinforcement
aprosodias
argingipain
artificial kidney monitor
asterisked
automatic belt sander
bearleap
Billingual
blastochyle
bo tree
bolted joint
caesium-beam clock
careful for
chesapeake bays
clamoring
come to gripes with
corn-parsley
counterclockwise motion
crustacean-parasitc disease
data engineering
dichloro-diphenyl-dichloro-ethane
discomboobulated
discovery value accounting
distance striking
dome cells
EDIMG
electrical excitability
ethnozoologist
exotics
explanandums
extensible wheat
flying windmill
free as the air
genus trichostemas
geoacoustics
geographic distance
gynecophoral
handsome as paint
harpending
hematic
Hermann
husking apparatus
interleaved bar code
invalidated
inversion casting
john harvards
Kf.
latent chain
length of foot
leucosyenite
megacase
mixed frame system
motor caravan
movellan
multi-way branch
myoelectric hand
Nagagamisis L.
natrine
non-polar gas
nonanxiety
off the course
parenthesized notation
phosphate pigment
photobomb
picture gallery
polyadelphian
promiazole
pseudo-gravitation farce
pupilloplegia
quarryfaced
Quercus gilliana
radio tracer
resistance to inter granular corrosion
restricted auction
ribere
rosinate varnish
rotating centre
sarbanes - oxley act
Sarcina paludosa
self-confessed
seniorized
silicon earth
slot quadrant
snake feeders
spring picking motion
St Margaret B.
stateful packet inspection
steam-cylinder assembly
stitch-abscess
store-space
substitutional
suprapubic needle aspiration of bladder
switch wheel
turbine type watermeter
under-aged
veligers
watasemycins
wax-like
Wren Day