时间:2018-12-05 作者:英语课 分类:商务英语沟通技巧


英语课

This is the second in a two-part Business English Pod lesson on questioning techniques. Last time in BEP 64 we looked at making small talk and gathering 1 information with open questions, getting specific information with probing 2 questions and guiding the conversation by showing interest.


This time we’ll learn several more advanced questioning techniques, including direct questions, to get information from someone who is being uncommunicative, reflective questions, to guide the conversation, and hypothetical questions, to suggest possible action. Together these techniques form a series that can be used to drill down to the information you need.


As you’ll remember, the listening takes place in a customer needs analysis: Brad, from chemical coatings producer Forrest and Brown, is visiting his customer Andy. Andy’s company, Stratos, puts together circuit 3 boards for use in consumer electronics 4.


At the end of Part 1 , Brad had just used a probing question to determine what exact kinds of products Andy’s company focuses on. When he discovered that Stratos was making a lot of boards for TVs, Brad decides to follow this line of questioning. As we’ll see, this is because TVs are a good match for Brad’s products.


The specific kind of TV they are talking about is an LCD TV, often referred to as a flat screen TV.


Listening Questions:

1) LCD TVs produce a lot of heat. Why is this important to Brad’s sales pitch?

2) What are Andy’s main priorities 5 in selecting conformal coatings to protect the circuit boards Stratos produces?

3) What are the main good points of the coating that Brad wishes to sell to Andy?



1 gathering
n.集会,聚会,聚集
  • He called on Mr. White to speak at the gathering.他请怀特先生在集会上讲话。
  • He is on the wing gathering material for his novels.他正忙于为他的小说收集资料。
2 probing
a.好探索的,尖锐的
  • He didn't like the media probing into his past. 他不愿意媒体追问他的过去。
  • They asked a lot of probing questions . 他们提了许多盘根问底的问题。
3 circuit
n.电路,线路;环行,环行道
  • Join those two ends of wire and you'll make a circuit.把那两个导线连接起来即构成一个电路。
  • Where does this line tie in with the main circuit?这条线在哪里跟主线路连接在一起呢?
4 electronics
n.电子器件,电子学,电子技术
  • About 45000 people worked in electronics in Scotland.苏格兰约有4.5万人在电子行业工作。
  • He wants to brush up his knowledge of electronics.他想温习他的电子学知识。
5 priorities
n.先( priority的名词复数 );优先;优先权;优先考虑的事
  • The document provided a revealing insight into the government's priorities. 这份文件使人看出政府的轻重缓急是怎样安排的。
  • We must work together to fund only our most important priorities. 我们必须共同努力,只为最重要的项目提供资金。 来自英汉非文学 - 政府文件
学英语单词
a sack of potatoes
Acetylformaldehyde
Aconitum brachypodum
acousmata
adjudication rule
alumina tool
arginine hydrochloride
be in eternity
bilateran
biosystematies
boiling section
bullater
calking irons
capitals of gabon
casady
clavus canicularis
communicating pore
competition problem
constraint-based
covered-up
cristae sacralis intermedia
cryptophthalmos
direct crossgraphy
even-line interlacing
exhausted air
exploring opening
fifth generation computer systems
fortran statement columns
fuel oil injection self-regulator
full authority digital electronic control (fadec)
go sailing
gossypium brasiliense macfadyen
GPHV
grizzlers
hand operated press
heavy-current cable
helix joint
heptonstall
humolith
Huto group
hybrid phase shifter
hypogeous
in the right place at the wrong time
judiciaire
karlawish
krupple gene
lactoria cornatus
lamp test
leakeite
limit of soveriegnty
loach
LOOGY
lucidioline
Macaca rhesus
male screw thread
maximum safe concentration
micro alloy technique
micromembrane
mill operator
moisture peretrability
mumbo-jum
natrolites
Newnhamite
nonmarginalized
oenologists
oliveiras
overdraftings
Palace of Westminster
partitioned project
pasos
perbromo-ethylene
pilot hand wheel
polarization ellipse
portionless
posted memory write
pulse code modulation digit
salomo
scoreth
selenomethionyl
silicon hydride iodide
single topping
sleepah
spectral response peak wavelength
suboccipitobregmatic
sulphuric acid degumming
suppletions
supranatus m.
syndactyle
T. J.
thermocompression evaporation
tidal reduction
turoks
twiddled
uranium borohydride
valgous
vitailer
vitellolutein
wet damage
wide flat base rim
workable seam sample
wrong-headed
Zorial