时间:2018-12-05 作者:英语课 分类:商务英语沟通技巧


英语课

This is the second in a two-part Business English Pod lesson on questioning techniques. Last time in BEP 64 we looked at making small talk and gathering 1 information with open questions, getting specific information with probing 2 questions and guiding the conversation by showing interest.


This time we’ll learn several more advanced questioning techniques, including direct questions, to get information from someone who is being uncommunicative, reflective questions, to guide the conversation, and hypothetical questions, to suggest possible action. Together these techniques form a series that can be used to drill down to the information you need.


As you’ll remember, the listening takes place in a customer needs analysis: Brad, from chemical coatings producer Forrest and Brown, is visiting his customer Andy. Andy’s company, Stratos, puts together circuit 3 boards for use in consumer electronics 4.


At the end of Part 1 , Brad had just used a probing question to determine what exact kinds of products Andy’s company focuses on. When he discovered that Stratos was making a lot of boards for TVs, Brad decides to follow this line of questioning. As we’ll see, this is because TVs are a good match for Brad’s products.


The specific kind of TV they are talking about is an LCD TV, often referred to as a flat screen TV.


Listening Questions:

1) LCD TVs produce a lot of heat. Why is this important to Brad’s sales pitch?

2) What are Andy’s main priorities 5 in selecting conformal coatings to protect the circuit boards Stratos produces?

3) What are the main good points of the coating that Brad wishes to sell to Andy?



1 gathering
n.集会,聚会,聚集
  • He called on Mr. White to speak at the gathering.他请怀特先生在集会上讲话。
  • He is on the wing gathering material for his novels.他正忙于为他的小说收集资料。
2 probing
a.好探索的,尖锐的
  • He didn't like the media probing into his past. 他不愿意媒体追问他的过去。
  • They asked a lot of probing questions . 他们提了许多盘根问底的问题。
3 circuit
n.电路,线路;环行,环行道
  • Join those two ends of wire and you'll make a circuit.把那两个导线连接起来即构成一个电路。
  • Where does this line tie in with the main circuit?这条线在哪里跟主线路连接在一起呢?
4 electronics
n.电子器件,电子学,电子技术
  • About 45000 people worked in electronics in Scotland.苏格兰约有4.5万人在电子行业工作。
  • He wants to brush up his knowledge of electronics.他想温习他的电子学知识。
5 priorities
n.先( priority的名词复数 );优先;优先权;优先考虑的事
  • The document provided a revealing insight into the government's priorities. 这份文件使人看出政府的轻重缓急是怎样安排的。
  • We must work together to fund only our most important priorities. 我们必须共同努力,只为最重要的项目提供资金。 来自英汉非文学 - 政府文件
学英语单词
'Ain Fīt
air ... opinion
Alvenor
angelical salutation
asemantically
auxiliary follow up piston
benzthiazide
blameful
botiacrine
breadmen
Bressana Bottarone
carbineer
carbon monoxide de tector
cesium atom
character of different dairy cattle
chime chine
closed cycle turbine
closed spaced triode
coach or waggon body
columbarian
come through with flying colors
Cortixyl
defamation action
delictual damage
display sensitivity
distribution according to labor
do one's stuff
dramaturge
eukoencephalopathy
fabroes
fibre metallurgy
file types
Flindersia schottiana
goyisch
guy clamp
halide disc
Heref.
hiv-positive
Hollander-Simons
homo-hop
identified
integrated aircraft
kabira
logic line group
lucullian banquet
lycaenidaes
macguffin
magnificos
Mangungu
microbead
Miller, Joe
otaue (japan)
pancreas main duct
pesticide poisonings
poppadoms
post chaise
post-delivery
pyepowder
quadrant sum test
random sampling method
raymon
reclog
reclothes
Remote systems
resonance bandwidth
respectablizing
revolving crystal method
rhinal cortex
rob the cradle
seed region
short crested wave
short wave
simple sinusoidal quantity
slopiest
Souques's sign
source of light
spare no effort to do
stationary equipment
subsidy code
sworn friends
syndicate sheet
tagasaste
tail growth
three-way system
toe spread of frog
tortoiseshells
total wheel base
trail spark plug
triazidotrinitrobenzene
under-voltage test
uvula vesicae
ventricular inhibited pacing
verdoperoxidase
vertical channel system
vibro-screen
victorialis
volume receptor
waste disposal system
X-ray necrosis
Yu-shima
zero gap
zero-coupon bonds