时间:2018-12-05 作者:英语课 分类:商务英语沟通技巧


英语课

This is the second in a two-part Business English Pod lesson on questioning techniques. Last time in BEP 64 we looked at making small talk and gathering 1 information with open questions, getting specific information with probing 2 questions and guiding the conversation by showing interest.


This time we’ll learn several more advanced questioning techniques, including direct questions, to get information from someone who is being uncommunicative, reflective questions, to guide the conversation, and hypothetical questions, to suggest possible action. Together these techniques form a series that can be used to drill down to the information you need.


As you’ll remember, the listening takes place in a customer needs analysis: Brad, from chemical coatings producer Forrest and Brown, is visiting his customer Andy. Andy’s company, Stratos, puts together circuit 3 boards for use in consumer electronics 4.


At the end of Part 1 , Brad had just used a probing question to determine what exact kinds of products Andy’s company focuses on. When he discovered that Stratos was making a lot of boards for TVs, Brad decides to follow this line of questioning. As we’ll see, this is because TVs are a good match for Brad’s products.


The specific kind of TV they are talking about is an LCD TV, often referred to as a flat screen TV.


Listening Questions:

1) LCD TVs produce a lot of heat. Why is this important to Brad’s sales pitch?

2) What are Andy’s main priorities 5 in selecting conformal coatings to protect the circuit boards Stratos produces?

3) What are the main good points of the coating that Brad wishes to sell to Andy?



1 gathering
n.集会,聚会,聚集
  • He called on Mr. White to speak at the gathering.他请怀特先生在集会上讲话。
  • He is on the wing gathering material for his novels.他正忙于为他的小说收集资料。
2 probing
a.好探索的,尖锐的
  • He didn't like the media probing into his past. 他不愿意媒体追问他的过去。
  • They asked a lot of probing questions . 他们提了许多盘根问底的问题。
3 circuit
n.电路,线路;环行,环行道
  • Join those two ends of wire and you'll make a circuit.把那两个导线连接起来即构成一个电路。
  • Where does this line tie in with the main circuit?这条线在哪里跟主线路连接在一起呢?
4 electronics
n.电子器件,电子学,电子技术
  • About 45000 people worked in electronics in Scotland.苏格兰约有4.5万人在电子行业工作。
  • He wants to brush up his knowledge of electronics.他想温习他的电子学知识。
5 priorities
n.先( priority的名词复数 );优先;优先权;优先考虑的事
  • The document provided a revealing insight into the government's priorities. 这份文件使人看出政府的轻重缓急是怎样安排的。
  • We must work together to fund only our most important priorities. 我们必须共同努力,只为最重要的项目提供资金。 来自英汉非文学 - 政府文件
学英语单词
accumulated deficit
acentric occlusion
acidic radical
anchoring accessories
aphacial
authentic cadences
auxiliary feed check valve
beaneries
black-jack staple
blow-off muffler
boshi
bou yala
brine mixer
bulkheads
Buxus hebecarpa
catalog form
chrome diopside
chronic Lyme
cloaca urogenital
combustion tester
condeep
contan
cultural hybridization
curanderos
daughter bulb
detoxer
dies cedin
dry hole agreement
drying by sublimation
e-petitions
flexible flat drill steel
follow on from
frictional vibration
genus mollienesias
ghosted
ginkgo family
Girawa
goose neck vent
hand coded compiler
hemistola kezukai
hiteches
horned
idle hole
inland village
integrated eclectic model
isodynamogenic
keratosis palmoplantaris circum-scripta
Ligamentum sternoclaviculare anterius
Lillian Gish
Makian, Pulau
maturrity-onset diabetes
Mbatto
medical-records
misslift
mosaic rhyme
musikhochschules
nave
NIS (nickel steel)
nmols
normotriglyceridaemic
nucleophile-assisted unimolecular electrophilic substitution
open societies
opto-mechanical scanner
orthopan film
Panorpatae
parallel shaft speed reducer
passive attitude control system (pacs)
peak dispersion
postgavage
preincubating
propedes
pulse counting system
purpura annularis telangiectodes
Rahman
ram-baler
randomize scheme
receive line
removal of eschar
rhadopoda
rheumatic aortitis
rhizoma curcumae longae
riddlings
rotobaler for hay
samsons post
secondary radar
shattock
shot texture
soy(bean) meal
sryptogenic tetanus
stubblelike
take our breath away
Taro, Tarso
thugification
to bow down
training in rotation
unearned burden
Urenil
valve straightway
vertical silo
vuste
wiegner
YWHA