时间:2019-02-12 作者:英语课 分类:实用英语


英语课

 基础的电话英语 电话沟通要做到有条不紊就要做到对电话用语胸有成竹。接打电话时应该如何清楚明了的表达自己的意思呢?


  首先以自我介绍开始电话交谈:“Hello,this is Peter Jones. 如果你在接电话的时候对方没有表明他是谁,你可以说:“May I ask who's calling,please?”
  Asking for someone / Making a request
  如果你打电话给特定的某个人的话,那么你得用礼貌的问句来表达意图,例如“May I speak to Rachel Smith, please?”当你只知道分机号码却不知道人名的时候你可以说:“Could I have extension number 635?”但如果打电话是有特定的目的,那最好是这么说:“I'm calling to make a reservation.”
  Holding and transferring
  “Please hold”是电话语言中表示“等一下”。当你需要transferred(转接)到另一部分机,你常会听到:“Connecting your call…”或者“Please hold,I'll transfer you.”。如果你是在繁忙时段拨打某公司电话的话,你可能会听到简短的一句话,“Hello,please hold!”在接线员将你转到另一条线之前。
  Leaving a message
  当你打电话的对象不在或不能接听电话时,准备好留言。你可以使用voicemail(电子录音系统)或一部answering machine(在磁带上录音的一种机器)。如果你正和接线员讲话的话,他们会问:“Would you like to leave a message?”或者你可以说,“May I leave a message?如果想要对方回电话的话,千万别忘了留你的电话号码。这被称作call back number.
  Asking the speaker to slow down
  如果你不确定你能听懂所有的 英语 对话,一定要坦诚。直接告诉对方:“My English isn't very strong,could you please speak slowly?”大部分的人会赞许你的诚实并很高兴这么做。
  Write it down
  如果你觉得用 英语 打电话还有点紧张的话,把要讲的事先写下来将很有帮助。

标签: 电话英语
学英语单词
acoustic damping parameter
actual sin
alternative depth
Barber, Samuel
beyonces
bruichladdich
budget study
Cajnice
Cayley graph
cextract
collapse model of corporate image
commutative primitive
concrete bathing and mixing plant
contray
coping style
crawler width
dcASM
deciseconds
demme
deslime
dextrinizing
distillate hold-up tank
divvies
edeagra
electronical integration assembly
eloping
eurotra
eutopium chelate laser
flexible polymer
free setting ratio
frictionary
g-cal,g-cal.
Gaius Cassius Longinus
giant oarfish
graphic symbol
Great Abaco
guaethol
heartachingly
hexosemonophosphate pathway
ideation management
information group seperator
internetize
inworks
ISDS
Islamophile
kamimuria lepida
labour saving device
lexical redundancy rule
main patent
mantel-tree
material requested
maturation zone
maximum water holding capacity
MEAP
merchandise inventory initial
mode simulator
mpri
n-resonance
NAPG
nazek
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oil gaging tape
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operating system service
ototoxicology
paddy field
pail for used dressings
pepsinogen-ii
picture synchronization transmission system
platinum-wire ring
PMS
popistry
Presumed Choice of Law
radial armature
rammer
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reinventive
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resin catcher
right most terminal set
rudder-head shaft
self-cleaning contacts
Serratia marcescens
sexual harassment in the workplace
sit for the examination
skill worker
stand someone up
steinhorn
stratocumuli
Strömfors
study hall
subsultive
talent introduction
tertiary constriction
tie something up
tolui
torpedo testing barge
unaddicted
Valley Stream
variable geometry aircraft
whitemetal lining
wrastle