时间:2019-02-12 作者:英语课 分类:实用英语


英语课

 基础的电话英语 电话沟通要做到有条不紊就要做到对电话用语胸有成竹。接打电话时应该如何清楚明了的表达自己的意思呢?


  首先以自我介绍开始电话交谈:“Hello,this is Peter Jones. 如果你在接电话的时候对方没有表明他是谁,你可以说:“May I ask who's calling,please?”
  Asking for someone / Making a request
  如果你打电话给特定的某个人的话,那么你得用礼貌的问句来表达意图,例如“May I speak to Rachel Smith, please?”当你只知道分机号码却不知道人名的时候你可以说:“Could I have extension number 635?”但如果打电话是有特定的目的,那最好是这么说:“I'm calling to make a reservation.”
  Holding and transferring
  “Please hold”是电话语言中表示“等一下”。当你需要transferred(转接)到另一部分机,你常会听到:“Connecting your call…”或者“Please hold,I'll transfer you.”。如果你是在繁忙时段拨打某公司电话的话,你可能会听到简短的一句话,“Hello,please hold!”在接线员将你转到另一条线之前。
  Leaving a message
  当你打电话的对象不在或不能接听电话时,准备好留言。你可以使用voicemail(电子录音系统)或一部answering machine(在磁带上录音的一种机器)。如果你正和接线员讲话的话,他们会问:“Would you like to leave a message?”或者你可以说,“May I leave a message?如果想要对方回电话的话,千万别忘了留你的电话号码。这被称作call back number.
  Asking the speaker to slow down
  如果你不确定你能听懂所有的 英语 对话,一定要坦诚。直接告诉对方:“My English isn't very strong,could you please speak slowly?”大部分的人会赞许你的诚实并很高兴这么做。
  Write it down
  如果你觉得用 英语 打电话还有点紧张的话,把要讲的事先写下来将很有帮助。

标签: 电话英语
学英语单词
Accident-insurance
agate jasper
An Khanh
ant-lions
anthropometrist
apogonia formosana
astacins
automatic breech mechanism
automatic ignition
axial region
baille
benzilic acid rearrangement
bite indicator
broadbeam geometry
budget-cutting
CAVD-TEST
charge correlator
Chodro
coenochyma
coir rope
comminuation
copytaker
crystal-balling
CUSUMs
danza de los montoneros (mexico)
data description skeleton
DEAB
desert polish
diabellis
double warps
dual grid tube
ecclesi-
elotes
EOF (end of file)
European perches
external definition
faisable
fine grain development
flexible bus
gamosa
gas core reactor
get back to
give a view of
glove money
head down tilt
immunotransfusion
inband
jackup
labyrinth packing
larsenite
long interspersed element (LINE)
manchu filbert
MartinIndex.
Mechnica
Medveđa
Midgard
MS-Windows
mullites
musselin
N-Benzyloxycarbonyl-L-methionine
neutron density fluctuation
niobite (columbite)
nonnaturalist
normalness
notch position
nylon-covered
obviosity
out-of-service
owise
physiographic geology
Pleura parietalis
Polymnia uyedalia
practical marine engineering
propylene product
purge status date
Pyrausta nubilalis
railway distribution system
refraction index profile
road intersection
senseful
show one's right
side fired kiln
silicon resin
sinjiangensis
snetterton
space power unit
square-link chain
standard for discharge of pollutants
storage address display lights
story book
temperature divertor
Trego County
treiman
Tunga
Tyconius
unpremeditate
unsized coal
Untersberg
Vishālgarh
whitworth screw thread gauge
yardperson
yaw checking anchor